User manual

12. TROUBLESHOOTING
The start of the appliance does not occur
or it stops during operation.
First try to find a solution to the problem
(refer to the table). If not, contact the serv-
ice centre.
With some problems, the acoustic
signals operate and the display
shows an alarm code:
• Check the tap - The appliance does not
fill with water.
• Check drain filter - The appliance does
not drain the water.
• Check the door - The appliance door is
open or not closed correctly.
• Water safety alert - The anti-flood de-
vice is on. Disconnect the appliance.
Close the water tap. Contact the serv-
ice centre.
• Unstable mains supply - The mains
supply is unstable. Wait until the mains
supply is stable.
• Detergent overdosing - Reduce the de-
tergent quantity.
WARNING!
Deactivate the appliance before
you do the checks.
Problem Possible solution
The programme does
not start.
Make sure that the mains plug is connected to the mains
socket.
Make sure that the appliance door is closed.
Make sure that there is not a damaged fuse in the fuse
box.
Make sure that the Start/Pause has been pressed.
If the delay start is set, cancel the setting or wait for the
end of countdown.
Deactivate the Child Lock function if it is on.
The appliance does
not fill with water.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.
Make sure that the water tap is not clogged.
Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to “Care and cleaning”.
Make sure that the inlet hose has no kinks or bends.
Make sure that the connection of the water inlet hose is
correct.
The appliance does
not drain the water.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to 'Care and cleaning'.
Make sure that the connection of the drain hose is cor-
rect.
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