User manual

ENGLISH 29
If you are unable to identify or solve the problem, contact
our service centre.
Before telephoning, make a note of the model, serial
number and purchase date of your machine: the Service
Centre will require this information.
Malfunction Possible cause Solution
The electronic unbalance detection
device has cut in because the laundry
is not evenly distributed in the drum.
The laundry is redistributed by reverse
rotation of the drum.
This may happen several times before
the unbalance disappears and normal
spinning can resume. If, after 10
minutes, the laundry is still not evenly
distributed in the drum, the machine
will not spin. In this case, redistribute
the load manually and select the spin
program.
Machine not installed properly. Make sure the levelling of
the appliance is correct.
Refer to ‘Installation’.
Transit bolts or packaging
not removed.
The load may be too small.
Make sure that the packaging
and/or the transit bolts are
removed. Refer to
‘Installation’.
Machines based on modern
technology operate very economically
using very little water without affecting
performance.
Add more laundry in the
drum.
Pause the machine and
redistribute laundry manually.
The machine
makes an
unusual noise:
No water is
visible in the
drum:
Cycle time
longer than
displayed:
Spinning starts
late or the
machine does
not spin:
Reduce the detergent
quantity or use another one.
Redistribute laundry manually in
the drum and start the spin
phase again. Refer to relevant
paragraph in “Positioning”
section.
Detergent over dose.
Machine unbalance.