User Manual
 33
In case of power failure or appliance 
failure, the appliance door remains 
locked. The wash program continues 
when power is restored. If the door 
remains locked in case of failure, it is 
possible to open it using the emergency 
unlock feature.
Before opening the door:
9.2 Emergency Door Opening
Make sure that the water temperature 
and the laundry are not hot. Wait until 
they cool down if necessary.
WARNING!
Make sure that the drum is not 
rotating. Wait until the drum stops 
rotating if necessary.
Make sure that the water level inside 
the drum is not too high. If necessary, 
perform an Emergency Drain 
(see page 29).
To open the door proceed as follows:
If you are unable to identify or 
solve the problem, contact our 
service centre. 
Before calling service centre, make 
a note of the model, serial number 
and purchase date of your 
machine: the Service Centre will 
require this information.
If you are unable to identify or 
solve the problem, contact our 
service centre. 
Before calling service centre, make 
a note of the model, serial number 
and purchase date of your 
machine: the Service Centre will 
require this information.
1. Press the On/Off button to switch the 
appliance off.
2. Disconnect the mains plug from the 
mains socket.
3. Open the filter cover.
4. Without touching the door. Insert a 
small flathead screw driver into the 
slot on emergency unlock strap(red 
strap) and pull down twice then pull 
the door open. Repeat if unsuccessful. 
Note: Do not pull down emergency 
strap too hard.
5. Take out the laundry.
6. Close the filter flap.










