User manual

14. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
14.1 What to do if...
Problem Possible cause Remedy
You cannot activate the
appliance.
The appliance is not con‐
nected to an electrical sup‐
ply or it is connected incor‐
rectly.
Check if the appliance is
correctly connected to the
electrical supply.
You cannot activate or op‐
erate the hob.
The oven does not heat
up.
The fuse is blown. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
You cannot activate or op‐
erate the hob.
The fuse is blown. Activate the hob again and
set the heat setting in less
than 10 seconds.
The lamp does not oper‐
ate.
The lamp is defective. Replace the lamp.
Steam and condensation
settle on the food and in
the cavity of the oven.
You left the dish in the
oven for too long.
Do not leave the dishes in
the oven for longer than 15
- 20 minutes after the
cooking process ends.
The oven does not heat
up.
The necessary settings are
not set.
Make sure that the settings
are correct.
It takes too long to cook
the dishes or they cook too
quickly.
The temperature is too low
or too high.
Adjust the temperature if
necessary. Follow the ad‐
vice in the user manual.
14.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service
centre is on the rating plate. The rating
plate is on the front frame of the
appliance cavity. Do not remove the
rating plate from the appliance cavity.
We recommend that you write the data here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
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