User manual

7.1 What to do if...
Problem Possible cause Remedy
You cannot activate or op‐
erate the hob.
The hob is not connected
to an electrical supply or it
is connected incorrectly.
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Refer to the
connection diagram.
The fuse is blown. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
You touched 2 or more
sensor fields at the same
time.
Touch only one sensor
field.
Pause operates. Refer to "Daily use".
There is water or fat stains
on the control panel.
Clean the control panel.
You cannot select the
maximum heat setting for
one of the cooking zones.
The other zones consume
the maximum available
power.
Your hob works properly.
Reduce the heat setting of
the other cooking zones
connected to the same
phase.
Refer to "Power manage‐
ment".
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
You put something on one
or more sensor fields.
Remove the object from
the sensor fields.
The hob deactivates. You put something on the
sensor field .
Remove the object from
the sensor field.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time or the sensor is
damaged.
If the zone operated suffi‐
ciently long to be hot,
speak to an Authorised
Service Centre.
Hob²Hood does not work. You covered the control
panel.
Remove the object from
the control panel.
You use a very tall pot
which blocks the signal.
Use a smaller pot, change
the cooking zone or oper‐
ate the hood manually.
The sensor fields become
hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
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