User manual

Problem Possible cause/solution
You cannot open the
appliance door.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the
drum.
The appliance makes
an unusual noise.
Make sure the levelling of the appliance is correct. Refer to
'Installation'.
Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation'.
Add more laundry in the drum. The load may be too small.
The washing results
are not satisfactory.
Increase the detergent quantity or use a different detergent.
Use special products to remove the stubborn stains before
you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
The machine does not
dry or does not dry
properly:
Make sure that you have set a suitable drying programme
for your laundry.
Make sure that you set the correct the drying time or dry‐
ness degree.
Make sure that the water tap is not turned on.
Make sure the drain filter is not clogged.
Make sure you have not overloaded the appliance.
The laundry is full of
different coloured fluff:
The fabrics washed in the previous cycle released fluff of a
different colour.
Clean the clothes with a fluff remover
The drying phase helps to eliminate some fluff.
In case of an excessive
amount of fluff in the
drum, refer to section
«FLUFF IN THE FAB‐
RICS».
• Thoroughly clean the empty drum, the gasket and the
door with a wet rag.
• Perform a rinse cycle.
• Put a wool or piled fabric rag inside the drum.
• Perform a drying cycle of 10 minutes.
• Remove the old wool cloth.
Now you can wash other garments.
After the check, activate the appliance.
The programme continues from the point
of interruption.
If the problem occurs again, contact the
Authorised Service Centre.
If the display shows other alarm codes.
Deactivate and activate the appliance. If
the problem continues, contact the
Service.
ENGLISH 29