User manual

12. TROUBLESHOOTING
The vast majority of problems that
can occur during daily operation can
be easily solved without the need to
contact an Authorised Service Cen‐
tre and will save time and money.
In this chapter we will help you to
recognize and solve these problems.
WARNING!
Repairs not properly done
may result in serious risk to
the safety of the user. Any
repairs must be performed
by qualified personnel.
12.1 Technical problems
Problem/alarm code Possible solution
You cannot activate the
appliance.
• Make sure that the mains plug is connected to the
mains socket.
• Make sure that there is no damaged fuse in the fuse
box.
The programme does not
start or stops during opera‐
tion.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the delay setting or
wait for the end of the countdown.
• The appliance has started the procedure to recharge
the resin inside the water softener. The duration of
the procedure is approximately 5 minutes.
The appliance stops and
starts more times during
operation.
• It is normal that the appliance stops and starts during
the programme in order to provide optimal cleaning
results and energy savings.
• In models with the ''water sensor'' you will hear more
stops and starts during the programme. This de‐
pends on the selected programme and the level of
soil sensed.
The programme lasts too
long.
• An energy-saving programme has been selected, in
this case the total programme time increases to com‐
pensate the lower washing and drying temperatures.
Use these programmes preferably at night.
• Select the option TimeManager to shorten the pro‐
gramme time.
• If the delay start is set, cancel the delay setting or
wait for the end of the countdown.
The remaining time in the
display increases and
skips nearly to the end of
programme time.
• This is not a defect. The appliance is working cor‐
rectly.
The appliance door is diffi‐
cult to close.
• Parts of the tableware are protruding from the bas‐
kets (e.g. pot or pan handles, ladles).
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