Product Information and Technical Guide Side by Side and Top Mount Refrigerators July 2003 - December 2003 ® ® 5995540384 White-Westinghouse ® January 2004
TABLE OF CONTENTS Safe Servicing Practices ------------------------------------------------------------------------------------------ 2 Service Data Sheet, Refrigerant Charge & Energy Efficiency Rating Indexes ------------------- 3 - 9 Troubleshooting Guide --------------------------------------------------------------------------------------------- 10 - 14 Appendix A - Service Data Sheets 240379010 --------------------------------------------------------------------------------------------------------- A1
SAFE SERVICING PRACTICES - ALL APPLIANCES To avoid personal injury and/or property damage, it is important that Safe Servicing Practices be observed. The following are some limited examples of safe practices: 1. DO NOT attempt a product repair if you have any doubts as to your ability to complete it in a safe and satisfactory manner. 2. Before servicing or moving an appliance: • Remove the power cord from the electrical outlet, trip the circuit breaker to the OFF position, or remove the fuse.
Model E23CS75DSS0 FRS23BH5CQ1 FRS23BH5CW1 FRS23BH6CB1 FRS23BH6CS1 FRS23F4CB2 FRS23F4CB3 FRS23F4CQ2 FRS23F4CQ3 FRS23F4CW2 FRS23F4CW3 FRS23H5ASB8 FRS23H7CB1 FRS23H7CQ1 FRS23H7CSB1 FRS23H7CW1 FRS23KF5CB2 FRS23KF5CB3 FRS23KF5CQ2 FRS23KF5CQ3 FRS23KF5CS0 FRS23KF5CW2 FRS23KF5CW3 FRS23KF6CB1 FRS23KF6CQ1 FRS23KF6CW1 FRS23R4CB2 FRS23R4CB3 FRS23R4CQ2 FRS23R4CQ3 FRS23R4CW2 FRS23R4CW3 FRS23W3AQ9 FRS23W3AW9 FRS26BH5CQ2 FRS26BH5CW2 FRS26BH6CB1 FRS26BH6CB2 FRS26BH6CB3 FRS26BH6CS3 FRS26BH6CW2 FRS26BH6CW3 FRS26F4CB1 FRS26F4C
Model FRS26H7CQ2 FRS26H7CQ3 FRS26H7CSB1 FRS26H7CSB2 FRS26H7CSB3 FRS26H7CW1 FRS26H7CW2 FRS26H7CW3 FRS26HF6BB3 FRS26HF6BB4 FRS26HF6BQ3 FRS26HF6BQ4 FRS26HF6BW3 FRS26HF6BW4 FRS26HF7BB3 FRS26HF7BB4 FRS26HF7BQ3 FRS26HF7BQ4 FRS26HF7BW3 FRS26HF7BW4 FRS26KF5CB1 FRS26KF5CQ1 FRS26KF5CW1 FRS26KF6CB1 FRS26KF6CB2 FRS26KF6CB3 FRS26KF6CQ1 FRS26KF6CQ2 FRS26KF6CQ3 FRS26KF6CW1 FRS26KF6CW2 FRS26KF6CW3 FRS26KR4CB1 FRS26KR4CQ1 FRS26KR4CW1 FRS26LF8CB0 FRS26LF8CQ0 FRS26LF8CS0 FRS26LF8CW0 FRS26LR5CB0 FRS26LR5CQ0 FRS26LR5CW0 FRS26R2
Model FRT14A2AZ3 FRT15B1BW1 FRT15B3AQ4 FRT15B3AT4 FRT15B3AW4 FRT15B3AZ4 FRT15G4BQ2 FRT15G4BW2 FRT15G5CSB1 FRT15G5CSK1 FRT15HB3AQ5 FRT15HB3AW5 FRT15HB3AZ5 FRT17A2AQ3 FRT17A2AW3 FRT17A2AZ3 FRT17B3AQ4 FRT17B3AT4 FRT17B3AW4 FRT17B3AZ4 FRT17G4BD2 FRT17G4BQ2 FRT17G4BW2 FRT17HB3CW1 FRT18B1BW2 FRT18B4AQ8 FRT18B4AT8 FRT18B4AW8 FRT18B4AZ8 FRT18B5AB9 FRT18B5AW9 FRT18B5AWA FRT18B6CB3 FRT18G4AQB FRT18G4AWB FRT18G5AQA FRT18G5AWA FRT18G7CW2 FRT18H6CSB2 FRT18H6CSK2 FRT18H7CW2 FRT18HS6AWA FRT18IB4AW8 FRT18IG4AQ8 FRT18IG4AT8
Model FRT18LN5BW5 FRT18LR7AQA FRT18LR7AWA FRT18P6BSB2 FRT18P6BSK2 FRT18P6CQ3 FRT18P6CQ5 FRT21BH8CB1 FRT21BH8CS1 FRT21BH8CW1 FRT21C5AQ7 FRT21C5AQ8 FRT21C5AW7 FRT21C5AW8 FRT21FG3CQ1 FRT21FG3CQ2 FRT21FG3CW1 FRT21FG3CW2 FRT21FG4CQ2 FRT21FG4CW2 FRT21H7ASB4 FRT21H7ASK3 FRT21H8CB1 FRT21H8CQ1 FRT21H8CSB1 FRT21H8CSK1 FRT21H8CW1 FRT21HR6AB5 FRT21HR6AQ5 FRT21HR6AW5 FRT21IS6BB3 FRT21IS6BB4 FRT21IS6BQ3 FRT21IS6BQ4 FRT21IS6BW3 FRT21IS6BW4 FRT21KG3CQ2 FRT21KG3CW1 FRT21KG3CW2 FRT21LR7AB8 FRT21LR7AW8 FRT21P5AB8 FRT21P5AB9 F
Model FRT21P6CSK2 FRT21P6CW1 FRT21P6CW2 FRT21S6AB6 FRT21S6AB7 FRT21S6AQ7 FRT21S6AW6 FRT21S6AW7 GLHS237ZCB1 GLHS237ZCQ1 GLHS237ZCW1 GLHS269ZCB2 GLHS269ZCB3 GLHS269ZCQ2 GLHS269ZCQ3 GLHS269ZCW2 GLHS269ZCW3 GLRS237ZCB2 GLRS237ZCQ2 GLRS237ZCW2 GLRS267ZCB1 GLRS267ZCQ1 GLRS267ZCW1 GLRT184TCB3 GLRT184TCB5 GLRT184TCQ3 GLRT184TCQ5 GLRT184TCW3 GLRT184TCW5 GLRT214TCB1 GLRT214TCB2 GLRT214TCQ1 GLRT214TCQ2 GLRT214TCW1 GLRT214TCW2 GRS23R4CQ2 GRS23R4CW2 GRS23R4CW3 GRS26R4CQ0 GRS26R4CQ1 GRS26R4CW0 GRS26R4CW1 GRT15B3BW2 GRT17
Model GRT21G3CQ2 GRT21G3CW2 GRT21S6CQ2 GRT21S6CW1 GRT21S6CW2 GS18HTZCQ2 GS18HTZCSB2 GS18HTZCW2 GS21HTZCB0 GS21HTZCB1 GS21HTZCC0 GS21HTZCC1 GS21HTZCK1 GS21HTZCQ0 GS21HTZCQ1 GS21HTZCW1 GS23HSZCB1 GS23HSZCQ1 GS23HSZCW1 GS26HSZCB3 GS26HSZCC1 GS26HSZCC2 GS26HSZCC3 GS26HSZCC4 GS26HSZCQ1 GS26HSZCQ2 GS26HSZCQ3 GS26HSZCW2 GS26HSZCW3 PLHS237ZCB1 PLHS239ZCB1 PLHS267ZCB1 PLHS267ZCB2 PLHS268ZCB2 PLHS268ZCB3 PLHS268ZCB4 PLHS269ZCB1 PLHS269ZCB2 PLHT189CSB2 PLHT189CSK2 PLHT219TCB3 PLHT219TCK2 PLHT219TCK3 WRS23MF5AS9 WRS23M
Model W RT15MG4BW1 W RT17MG4BQ0 W RT17MG4BW0 W RT17MG4BW1 W RT18A0AW 8 W RT18MP5AQ8 W RT18MP5AQA W RT18MP5AQB W RT18MP5AW8 W RT18MP5AWB W RT21MG3AQ4 W RT21MG3AQ5 W RT21MG3AW5 W RT21S4AW 4 W RT21S4AW 5 Service Data Sheet Charge Energy Efficiency Rating 240379011 240379010 240379010 240379011 240379011 240379011 240379012 240379012 240379011 240379012 240379012 240379012 240379012 240379012 240379012 4.25 4.25 4.25 4.25 4.5 4.25 4.25 4.25 4.25 4.25 4.25 4.25 4.25 4.25 4.
TROUBLESHOOTING GUIDE PROBLEM Compressor will not run. Compressor runs but does not cool. CAUSE No voltage at wall receptacle. Check circuit breaker, fuse or GFCI (Ground Fault Circuit Interruptor - It is not recommended to connect your refrigerator to a GFCI.) Service cord defective or unplugged at wall receptacle. Check service cord. Low voltage causing compressor to cycle on overload. Voltage fluctuation should not exceed ± 10% of 115 vac (104-127) Control thermostat knob in OFF position.
PROBLEM Compressor short cycles. Compressor runs too much. Noisy. * CAUSE SOLUTION Erratic control thermostat. Replace control thermostat. Faulty relay. Replace relay or starter. Restricted air flow over condenser. Ensure air flow is unobstructed over condenser. Low voltage … fluctuation exceeds ± 10% of 115 vac (104-127). Call qualified electrician. Compressor draws excessive watts. Replace compressor. Inoperative condenser fan motor. Replace condenser fan motor.
PROBLEM Freezer compartment too warm. Fig. A Freezer compartment too cold. * See NOTE at bottom of page 10 CAUSE SOLUTION Inoperative evaporator fan motor. Check wiring and evaporator fan motor. (Check ADC on Side-by-Sides.) Improperly positioned fan blade. Position fan blade properly. See Figure A. Evaporated frosted up. Check defrost system, adjustments, and door gaskets. Inoperative condenser fan motor. (Forced air condenser models only) Replace condenser fan motor.
PROBLEM Refrigerator warm. compartment too Refrigerator compartment too cold. * CAUSE SOLUTION Inoperative evaporator fan motor. Check wiring and evaporator fan motor. (Check ADC on Side-by-Sides.) Improperly positioned fan blade. Position fan blade properly. See page 12, Figure A. Evaporated frosted up. Check defrost system, adjustments, and door gaskets. Refrigerator compartment overloaded – poor air circulation. Advise customer. Low room temperature.
PROBLEM Refrigerator compartment too cold. (Continued) CAUSE SOLUTION Inoperative cold control. Replace cold control. Refrigerator compartment inlet air duct loose or restricted. Door is loose. Re-install air duct or remove obstruction from air duct. Adjust door. Diffuser (foam block) in top of food compartment is broken. (Foam blocked located in control housing for models with Service Data Sheet numbers 24038960015 and 240379001-13.) Replace diffuser.
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run Capacitor SERVICE DATA SHEET 65°F (18°C) Ambient 90°F (32°C) Ambient 25 to 35% 45 to 55% 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 1
Pictorial Schematic Ladder Schematic A-2 Compressor Wiring SERVICE PARTS Compressor Kit * Starter/PTC * Run Capacitor * Temperature Control Timer (if applicable) ADC (if applicable) Defrost Heater Kit Defrost Thermostat Kit Evaporator Fan Motor Condenser Fan Motor 15 & 17 CUBIC FOOT STATIC DYNAMIC E-STAR 5303918264 5303918264 5303918280 218721120 218721120 218721119 218909901 218909901 218909901 5304421256 5304421256 5304421256 215846606 215846606 N/A N/A N/A 240545401 5303918203 5303918203 5303918203
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run Capacitor SERVICE DATA SHEET 65°F (18°C) Ambient 90°F (32°C) Ambient 25 to 35% 45 to 55% 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 1
Pictorial Schematic Ladder Schematic A-4 NOTE: _ _ _ _ _ _ DENOTES NOT ON ALL MODELS COMPRESSOR WIRING Induction Run Compressor with Relay SERVICE PARTS Compressor / Kit * Starter/PTC * Run Capacitor * Relay Overload Temperature Control Timer (if applicable) ADC (if applicable) Defrost Heater Kit Defrost Thermostat Kit Evaporator Fan Motor Condenser Fan Motor 15 & 17 CUBIC FOOT STATIC DYNAMIC E-STAR 5303918264 5303918264 5303918295 218721120 218721120 218721120 218909913 218909913 218909912 N/A N/A N/
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run Capacitor SERVICE DATA SHEET 65°F (18°C) Ambient 90°F (32°C) Ambient 25 to 35% 45 to 55% 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 1
Pictorial Schematic Ladder Schematic A-6 NOTE: _ _ _ _ _ _ DENOTES NOT ON ALL MODELS COMPRESSOR WIRING Induction Run Compressor with Relay SERVICE PARTS Compressor / Kit * Starter/PTC * Run Capacitor * Relay Overload Temperature Control Timer (if applicable) ADC (if applicable) Defrost Heater Kit Defrost Thermostat Kit Evaporator Fan Motor Condenser Fan Motor 15 & 17 CUBIC FOOT STATIC DYNAMIC E-STAR 5303918264 5303918264 5303918295 218721120 218721120 218721120 218909913 218909913 218909912 N/A N/A N/
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run Capacitor SERVICE DATA SHEET 65°F (18°C) Ambient 90°F (32°C) Ambient 25 to 35% 45 to 55% 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 1
Pictorial Schematic Ladder Schematic A-8 NOTE: COMPRESSOR WIRING Induction Run Compressor with Relay SERVICE PARTS Compressor / Kit * Starter/PTC/TSD * Run Capacitor * Relay Overload Temperature Control Timer (if applicable) ADC (if applicable) Defrost Heater Kit Defrost Thermostat Kit Evaporator Fan Motor Condenser Fan Motor 15 & 17 CUBIC FOOT STATIC DYNAMIC E-STAR 5303918264 5303918264 5303918299 218721120 218721120 241527802 218909913 218909913 218909915 N/A N/A N/A N/A N/A N/A 5304421256 530442125
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run/Star t Capacitor 65°F (18°C) Ambient 90°F (32°C) Ambient 32 to 40% 55 to 65% 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C Low Side Pressure (cut-in) 5 to 12 psig 34 to 83 kPa 5 to 12 psig 34 to 83 kPa Low Side Pressure (cut-out) -2 to 2 psig -14 to 14 kPa -2 to 2 psig -14 to 14 kPa 90 to 115 psig 621 to 793 kPa 130 to 155 psig 89
240593801 A - 10 SERVICE PARTS Compressor Kit * Starter/PTC * Run Capacitor * Temp. Control-Refr Temp.
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run/Star t Capacitor 65°F (18°C) Ambient 90°F (32°C) Ambient 32 to 40% 55 to 65% 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C Low Side Pressure (cut-in) 5 to 12 psig 34 to 83 kPa 5 to 12 psig 34 to 83 kPa Low Side Pressure (cut-out) -2 to 2 psig -14 to 14 kPa -2 to 2 psig -14 to 14 kPa 90 to 115 psig 621 to 793 kPa 130 to 155 psig 89
240593801 A - 12 SERVICE PARTS Compressor Kit * Starter/PTC * Run Capacitor * Temp. Control-Refr Temp.
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run/Star t Capacitor 65°F (18°C) Ambient 90°F (32°C) Ambient 32 to 40% 55 to 65% 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C Low Side Pressure (cut-in) 5 to 12 psig 34 to 83 kPa 5 to 12 psig 34 to 83 kPa Low Side Pressure (cut-out) -2 to 2 psig -14 to 14 kPa -2 to 2 psig -14 to 14 kPa 90 to 115 psig 621 to 793 kPa 130 to 155 psig 89
A - 14 SERVICE PARTS Compressor Kit * Starter/PTC * Run Capacitor * Temp. Control-Refr Temp.
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run/Star t Capacitor 65°F (18°C) Ambient 90°F (32°C) Ambient 32 to 40% 55 to 65% 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C Low Side Pressure (cut-in) 5 to 12 psig 34 to 83 kPa 5 to 12 psig 34 to 83 kPa Low Side Pressure (cut-out) -2 to 2 psig -14 to 14 kPa -2 to 2 psig -14 to 14 kPa 90 to 115 psig 621 to 793 kPa 130 to 155 psig 89
A - 16 SERVICE PARTS Compressor Kit * Starter/PTC * Run Capacitor * Temp. Control-Refr Temp.
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run/Star t Capacitor 65°F (18°C) Ambient 90°F (32°C) Ambient 32 to 40% 55 to 65% 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C Low Side Pressure (cut-in) 5 to 12 psig 34 to 83 kPa 5 to 12 psig 34 to 83 kPa Low Side Pressure (cut-out) -2 to 2 psig -14 to 14 kPa -2 to 2 psig -14 to 14 kPa 90 to 115 psig 621 to 793 kPa 130 to 155 psig 89
A - 18 SERVICE PARTS Compressor Kit * Starter/PTC * Run Capacitor * Temp. Control-Refr Temp.
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run/Star t Capacitor 65°F (18°C) Ambient 90°F (32°C) Ambient 32 to 40% 55 to 65% 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C Low Side Pressure (cut-in) 5 to 12 psig 34 to 83 kPa 5 to 12 psig 34 to 83 kPa Low Side Pressure (cut-out) -2 to 2 psig -14 to 14 kPa -2 to 2 psig -14 to 14 kPa 90 to 115 psig 621 to 793 kPa 130 to 155 psig 89
A - 20 23 CUBIC FOOT 26 CUBIC FOOT SERVICE PARTS STANDARD E-STAR STANDARD E-STAR Compressor Kit * 5303918251 5303918299 5303918254 5303918298 Starter/PTC/TSD * 218721119 241527802 218721119 241527801 Run Capacitor * 218909912 218909915 218909912 218909915 Temp. Control-Refr 241507701 241507701 241507701 241507701 Temp.
SER VICE D ATA SHEET SERVICE DA 241532600 ICE & WATER - AUTOMATIC DEFROST COUNTER DEPTH SIDE BY SIDE – R134a PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A with Run/Start Capacitor ICE MAKER INFORMA TION INFORMATION Test Cycling Remove cover by inserting screwdriver in notch at bottom and prying cover from housing. Use screwdriver to rotate motor gear counterclockwise until Holding Switch circuit is completed.
A - 22
