User manual

Problem Possible cause/Solution
The machine does not empty and/or does not
spin:
The drain hose is squashed or kinked.
Check the drain hose connection.
The drain filter is clogged.
Clean the drain filter.
An option or a programme that ends with the wa-
ter still in the tub or a that eliminates all the spin-
ning phases has been selected.
Select the draining or the spinning programme.
The laundry is not evenly distributed in the drum.
Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (cre-
ates too much foam) has been used.
Reduce the detergent quantity or use another
one.
Check whether there are any leaks from one of
the inlet hose fittings. It is not always easy to see
this as the water runs down the hose; check to
see if it is damp.
Check the water inlet hose connection.
The drain or the inlet hose is damaged.
Replace it with a new one.
The cap on the emergency emptying hose has
not been replaced or the filter has not been prop-
erly screwed in after cleaning action.
Refit the cap on the emergency emptying hose
or screw the filter fully in.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has
been used.
Increase the detergent quantity or use another
one.
Stubborn stains have not been treated prior to
washing.
Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
Check if you have selected the correct tem-
perature.
Excessive laundry load.
Reduce the laundry load.
The door will not open:
The programme is still running.
Wait the end of washing cycle.
The door lock has not been released.
Wait until the symbol 9.4 has gone off.
There is water in the drum.
Select drain or spin programme to empty out
the water.
The machine vibrates or is noisy:
The transit bolts and packing have not been re-
moved.
Check the correct installation of the appliance.
The support feet have not been adjusted
Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
Redistribute the laundry.
Maybe there is very little laundry in the drum.
Load more laundry.
electrolux 23