User manual

TROUBLESHOOTING
The start of the appliance does not occur or
it stops during operation.
First try to find a solution to the problem (re-
fer to the table). If not, contact the service
centre.
With some problems, the acoustic
signals operate and the display shows
an alarm code:
•
- The appliance does not fill with
water.
•
- The appliance does not drain the
water.
•
- The appliance door is open or not
closed correctly.
•
- The anti-flood device is on.
Warning! Deactivate the appliance
before you do the checks.
Problem Possible cause Possible solution
The appliance does not
fill with water.
The water tap is closed. Open the water tap.
The water inlet hose is dam-
aged.
Make sure that the water inlet hose has
no damages.
The filters in the water inlet
hose is blocked .
Clean the filters. Refer to 'Care and
cleaning'.
The water tap is blocked or is
furred with limescale.
Clean the water tap.
The connection of the water
inlet hose is not correct.
Make sure that the connection is cor-
rect.
The water pressure is too low. Contact your local water authority.
The appliance does not
drain the water.
The water drain hose is dam-
aged.
Make sure that the water drain hose has
no damages.
The filter of the drain pump is
blocked.
Clean the filter of the drain pump. Refer
to 'Care and cleaning'.
The connection of the water
drain hose is not correct.
Make sure that the connection is cor-
rect.
A washing programme without
the drain phase is set.
Set the drain programme.
The function Rinse & Hold is
on.
Set the drain programme.
The appliance door is
open or not closed
correctly.
Close the door correctly.
The anti-flood device is
on.
• Disconnect the appliance.
• Close the water tap.
• Contact the service centre.
The spin phase does
not operate.
The spin phase is off. Set the spin programme.
The filter of the drain pump is
blocked.
Clean the filter of the drain pump. Refer
to 'Care and cleaning'.
Balance problems with the
laundry load.
Adjust manually the items in the tub and
start the spin phase again.
The programme does
not start.
The mains plug is not connec-
ted in the mains socket.
Put in the mains plug.
electrolux 25