User's Manual

APPENDIXE
TROUBLESHOOTING
Revised: 27 Jun 16 APX E-3 ESTeem Horizon Series
(Base andRepeater) to maintain communication across its complete travel, the Station Modesshould beusedon the mobile
device.Theproblem will bein thetime that themobile ESTeem willtake totransfer betweenthe twosites.InAccess Point
Repeatermodethetransfercantakeupto30seconds,wh
iletheEtherStationmodewi lltransferwithoutapacketloss.
DoesWEPhavetobeused?TheWEPdoesnothavetobeenabledforthemodemstocommunicate,butallmodemsmustbe
configuredthesameway.
Correct configuration, but cannot establish communications. In addition to the network configuration, all Horizon modems
configuredintheAPmodemustsharethesameSSIDandbeonthesamefrequencychannel.Themostlikelycauseoftheerror
istheWLANMACaddressisnotconfiguredin bothHorizon’srepeatertables.Ifonlyonesideisconfigured,everythingwillappear
tobecorrect butnocommunicationwi
llfunction.
EtherStation
HowdoIaccess theHorizonwebpageinEtherStationMode?TheHorizondoesnothaveanactivewebbrowserwhenconfigured
in EtherStation mode.You must access the ESTeem with the ESTeem Discovery Program or through the RS232 port after
configurationinthismode.Tomonitorthelinkstatus,youcanusetheEtherStationStatusprogram.
WhatIPaddressdoIconfiguretheESTeeminEtherStationmode?TheHorizonwillnothaveanIPaddressinEtherStationmode.
IcannotlinkmydeviceintothewirelessnetworkVe rifytha ttheMACaddressofthedeviceisexactlythesameasconfiguredin
theHorizon.TheMACaddressmusthavecolonsbetweenthevalues.
CanIconnectmyHorizoninEtherStationmodetoaHUBorEthernetSwitch?No.Themodemmustbeconnecteddirectlyto
theEthernetdeviceforwhichitisprogrammed.InEtherStationmodetheHorizoncanonlyserviceONEEthernetdevice.