Installation guide

4
4-1 On Windows computers
This chapter provides troubleshooting tips.
On Windows computers
Setting up printing on Windows NT 4.0/2000/XP/Server 2003
computers
For information about problems you may encounter using the PostScript Printer
Driver for Windows NT 4.0/2000/XP/Server 2003, see the Adobe README file
(readme.wri) included in English\Prntdrvr\Ps_drvr\Win_NT4x on the User Software
CD. For Windows 2000/XP, see your Windows 2000/XP documentation.
Reinstalling the Adobe PostScript Printer Driver on
Windows 98/Me
If you are reinstalling the Adobe PostScript Printer Driver, delete any previous versions
and related files before installation using the Fiery Printer Delete Utility.
For additional information about problems you may encounter using the Adobe
Printer Driver for Windows 98/Me, see the Adobe README file (readme.wri)
included in English\Prntdrvr\Ps_drvr\Win_9x on the User Software CD.
Problems with the Fiery utilities on Windows computers
If you are experiencing problems with connections for the Fiery utilities, try
the following:
1. Make sure the TCP/IP networking protocol is enabled.
2. Make sure the connection is configured correctly for your site.
To check the current configuration, start a Fiery utility and choose Open from the File
menu. Select the Fiery EX2101 and click Modify to see current settings. If the settings
are incorrect, change them in this dialog box.
Chapter 4:
Troubleshooting