User manual
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The following commands are available: 
• Press “2” for Two-Way Audio. 
o  If the TWA mode is defined as “Simplex” (see 6.5: Simplex Mode), 
the audio channel opens in Listen mode (microphone active/speaker 
mute). To switch to Speak mode, press “1” on your telephone. To 
switch back to Listen mode, press “0” on your telephone. 
• Press “3” to fully set the system. 
• Press “4XX” to turn HA unit #XX ON 
• Press "430" to activate the PGM output (Unit 30) 
• Press “5XX” to turn HA unit #XX OFF 
• Press "530" to deactivate the PGM output (Unit 30) 
• Press “6” to unset the system. 
• Press “9” to cancel the sounder. 
The commands “3” (Full Set), “4” (HA/PGM On), “5” (HA/PGM Off), “6” (Unset), and “9” 
(Bell Cancel) can also be executed at any time during a Two-Way Audio session. 
Error beeps (three DTMF tones) are sounded in case of a wrong DTMF command. 
To clear the last command, press “*” or “#”. 
4. The duration of the call is an option programmed by your engineer. Ten 
seconds before the end of the call, two short tones are sounded. To extend the 
call, press “7” on your telephone. 
5.  To disconnect before the end of the call, press “*” then “#” on your telephone. 
Sounder Muting 
The sounder is muted during Two-Way Audio communication. At the end of the call, the 
sounder is re-activated (if the Sounder Cut-Off has not yet expired). You can cancel the 
re-activation of the sounder by pressing “9” on your telephone during the call. 
6.2: Service Call 
The Service Call feature enables you to call the monitoring service by 
pressing one key. 
To make a Service Call: 
•  Press and hold down the Service Call key for a few seconds. 
If using Simplex mode, the call is connected in Listen mode – see 6.5: Simplex Mode. 
6.3: Two-Way Audio after an Alarm 
In the event of Burglary, Fire and Medical alarms, the control panel is able to report the 
events and then stay on the line. This allows the monitoring service to verify the alarm or 
provide assistance in the event of an emergency. 
6.4: Two-Way Audio Follow-Me 
This feature causes the control panel to call you in the event of an alarm so that you 
may check your family and home. 










