Warranty Guide

First Impressions WARRANTY

First Impressions proudly provides you with limited warranties on your product from one year of

your purchased date. These warranties apply to products purchased from an authorized First

Impressions retailer, and apply only under conditions of normal, indoor, residential use.

Because of the natural variations in wood and the hand-finishing techniques used to create

many products, finish colors may vary from piece to piece. Because many of our products are

handcrafted and made with natural materials, variations in size, shape, and color can be

expected. First Impressions warranties do not cover products sold “as is”, purchased from a

source other than an First Impressions retailer, used in a commercial or nonresidential setting or

shipped outside the contiguous U.S. by you or a freight forwarder. Any product modifications by

retailer or consumer, or use of non-First Impressions parts, voids this warranty.

This warranty gives you specific legal rights, and you may also have other rights, which vary

from state to state. Some states do not allow the exclusions and limitations on incidental and

consequential damages or the limitations on implied warranties, so the described limitations

may not apply to you. However, proper care and use are essential for preserving your rights

under this warranty.

If you have an issue with your First Impressions product that you feel is covered by this

warranty, please contact the First Impressions authorized retailer.

Limitation of liability:

1. This warranty shall apply only if (i) Purchaser notifies Seller in writing of the claimed

defect within 7 days of discovery; (ii) Purchaser discovers the claimed defect within the

Warranty Period; (iii) Purchaser allows Seller to inspect the Goods claimed to be

defective; and (iv) Seller or its representative confirms the defect in writing to Purchaser.

2. This Elegant Décor Limited Warranty extends only to defects in materials and

workmanship which occur during “normal use and service” as defined below, and it does

not apply to : (a) Goods that have not been maintained in accordance with instructions or

that have been accidentally damaged; (b) defects attributable in a way to installation,

modification, cleaning, or repair made by any party other than First Impressions; or (c)

mishandling, accident, fire, lightning, or other hazards whether natural or man-made, or

shipment. “Normal use and service” means that the product will be used in a typical

residential environment.

3. Products that are non-standard are not covered under this warranty.

4. Further, this warranty shall not apply if(a) Purchaser or a third party modifies or repairs

the Goods without First Impressions’ prior written approval; or (b) after discovery of a

defect, Purchaser fails to take prompt and reasonable steps to prevent the defect from

becoming more serious. If Goods are repaired in the field by someone who is not

approved by First Impressions, then the warranty on that repair is from that person or

company making the repair, not First Impressions.

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First Impressions WARRANTY First Impressions proudly provides you with limited warranties on your product from one year of your purchased date. These warranties apply to products purchased from an authorized First Impressions retailer, and apply only under conditions of normal, indoor, residential use. Because of the natural variations in wood and the hand-finishing techniques used to create many products, finish colors may vary from piece to piece.
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5. First Impressions guarantees upholstered products only to be free from defects and that the upholstery is tailored according to product specifications. First Impressions offers no warranty, either implied or expressed, on any fabrics or leathers. Fabric and leather carry warranties from the reseller. Please refer to each resellers warranties before specifying. 6.
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wattage or faulty light bulbs; improper installation. Warranty also does not cover changes in patina, expansion, contraction, or effects of extreme high/low humidity. USE AND CARE Wood furniture is best maintained at temperatures between 65 degrees and 75 degrees Fahrenheit. Avoid prolonged exposure to heating and cooling outlets, as exposure to extreme temperature variations can damage any fine wood piece. Do not expose furniture to continuous direct sunlight.