Warranty Guide

5. First Impressions guarantees upholstered products only to be free from defects and that
the upholstery is tailored according to product specifications. First Impressions offers no
warranty, either implied or expressed, on any fabrics or leathers. Fabric and leather
carry warranties from the reseller. Please refer to each resellers warranties before
specifying.
6. Variations in grain, color, marks, scars, texture and pattern of wood, leather and textiles
may occur as a result of nature, dye lot, exposure to light, and aging. First Impressions
makes no warranty with respect to exact match.
7. During the Warranty Period, if an First Impressions product does not conform to this
limited warranty, the purchaser’s sole and exclusive remedy against Seller arising out of
or in connection with any claimed defect in any Goods, sold hereunder, whether based
up contract, strict liability or negligence, and whether for personal injury, commercial
loss, or other monetary loss, shall be at First Impressions option and sole discretion, is
one of the following:
a. Repair of the defective component or product,
b. Replacement of the defective component or product, or
c. Refund of the original purchase price paid for the defective product upon return
of the defective product to First Impressions.
8. IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT OR OTHER LEGAL
THEORY, SHALL ELEGANT FURNITURE & LIGTING BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES OF ANY KIND,
INCLUDING WITHOUT LIMITATION, DAMAGES TO OTHER PROPERTY,
INCONVENIENCE, LOSS OF GOODWILL, LOST PROFITS OR REVENUE OR OTHER
FINANCIAL LOSS, LOSS OFUSE OF THE PRODUCT, OR CLAIMS FOR DAMAGES
RESULTING FROM THE USE OF THE PRODUCT.
9. Wood furniture: Warranty does not cover expansion, contraction, or effects of extreme
high/low humidity. Wood furniture will have one or more of the following characteristics:
which are not considered as quality defects: variations in grain and color, knots, mineral
streaks, and/or pitch pockets. Warranty does not cover darkening of the wood or finish,
which naturally occurs over time.
10. Metal furniture: Warranty does not cover rust or tarnishing resulting from scratches or
abrasions to finish or changes in patina, as it is living finish that mellows with age.
11. Marble/Stone tops: Warranty does not cover stains or changes in color/texture. Natural
variations in both color and veining are to be expected.
12. Glass and mirror components: Small air bubbles, surface waviness, and lightly pitted
areas may occur naturally as part of the glass manufacturing process and are not
considered quality defects. Do not site on glass table tops.
13. Fabrics: Warranty does not cover wrinkling, fading, pilling, stains or damaged caused by
pets.
14. Seat Cushions: Warranty does not cover loss of resilience, loft or crown. Cushions may
compress up to one inch within the first year.
15. Lighting: Warranty does not cover damage caused by: failure to follow safety
precautions (plugs, coverings); the use of light bulbs with higher than recommended