Check if earphones are plugged into unit. Remote control programming Cable and Satellite content providers control the remote codes, and we apologize for any confusion during the remote programming. Please try the following codes 10019, 0178, 10178, 0030, 10030, 0835, 10835, or for Dish Network try 627, 659 or 505. For Fios TV (Verizon), try the code 3264. These codes may not work on some universal remotes.