User Manual
ELEMENT LCD TV LIMITED WARRANTY TO ORIGINAL CONSUMER
LCD TV (CCFL or LED Backlight) – 40 inches and under Screen Size Models (the “Product”)
This Product (including any accessories included in the original packaging) as supplied and distributed in
new condition, is warranted by Element TV Company, LP ("Element") to the original purchaser against
defects in material and workmanship (“Warranty”) as follows:
1. WARRANTY SERVICE (Parts, Labor and/or Replacement): For a period of one (1) year from the
date of the original customer purchase ("the Warranty Period"), if this Product or any of its parts is
determined by Element or an Element authorized customer service provider to be defective in material
or workmanship, Element will, at its sole discretion and option, (i) supply, at no charge to the original
customer, new or rebuilt replacement parts in exchange for defective parts, (ii) repair the Product and
pay the labor charges of such Element authorized service provider for same, at no charge to the original
customer, and/or (iii) replace the Product with a new or refurbished product of similar or better quality,
at no charge to the original customer. After the Warranty Period, the customer must pay for all parts,
labor and replacement costs associated with the Product, regardless of any defects in the Product.
A. SHIPPING COSTS: Notwithstanding the foregoing, the customer is responsible for any
shipping or transportation charges incurred to ship or otherwise deliver the Product or part(s) to Element
or an Element authorized service provider for diagnosis, repair or replacement. The customer shall not
return the Product to Element without Element’s prior written consent. Element recommends that the
customer insure the Product for its full replacement cost when shipping.
B. TIMING AND PROCEDURE: Before Warranty Service can commence, the original
customer purchaser must contact Element for problem determination and service procedures. Proof of
purchase in the form of a bill of sale or receipted invoice, evidencing that the Product is within the
Warranty Period, MUST be presented to an Element authorized customer service provider in order to
obtain the requested service. Please call the Toll Free Customer Service Line at 1-888-842-3577 to obtain
Warranty Service and Troubleshooting information. Please have your model and serial number available,
along with your date of purchase of the Product. You can also visit us online at:
www.elementelectronics.com
.
2. EXCLUSIONS AND LIMITATIONS TO WARRANTY SERVICE
This Warranty covers manufacturing defects in materials and workmanship encountered in the normal,
non-commercial use of the Product, and does not cover (a) damage or failure caused by or attributable to
Product abuse or misuse, failure to follow instructions, improper installation or maintenance, alteration,
accident, or excess voltage or current; (b) improper or incorrectly performed repairs by non-authorized
service facilities; (c) onsite customer instruction or adjustments; (d) transportation, shipping, delivery,
insurance, installation or set-up costs; (e) costs of product removal, transportation or reinstallation costs;
(f) ordinary wear and tear, cosmetic damage or damage due to acts of nature, including but not limited to
water, floods, wind, tornado, earthquake or fire, or due to damage caused by automobile accidents or
extraordinary impact events, such as dropping or crushing; (g) commercial use of the Product; (h)
modification of the Product or to any part of the Product. In addition, this Warranty does not cover images
“burnt” into the screen.
This Warranty applies to the original consumer only and does not cover Products sold AS IS or WITH ALL
FAULTS, or consumables (e.g., fuses, batteries, bulbs etc.).The Warranty is invalid if the factory-applied