Warranty

EL-27WC-ID
LIMITED WARRANTY
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and
workmanship as follows: Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts
only for a period of 5 (five) years; cabinetry and labor (uninstalled) for a period of 12 (twelve) months.
Metal cabinet wine units: parts and labor for cooling system and cabinetry for a period of 12 (twelve)
months. For Designer Series units: parts and labor for a period of 12 (twelve) months from date of sale,
compressor parts 5 years. Thermoelectric Units: 90 (ninety) days (including Wine Coolers, Beer
Dispensers, Humidor, Portofino Wood Cellars, and Refrigerators). Wine-Mate Split and Ducted Systems
and other installed cooling units are parts only for 1 year, no labor. Self Contained Wine-Mate Cooling
Systems are 5 years parts, 1 year labor. Removal and reinstallation of cooling units is not included. Wine
Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty. Il Romanzo
units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of sale.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days
from your dated invoice and 30 days for thermoelectric units (parts for function only, not cosmetic
defects). These units are refurbished and sold as is; Purchaser assumes risks to the quality and
performance of goods and assumes the costs of all necessary service or repair not covered herein.
Extended warranties via New Leaf may not be purchased on Non-New Units. Delivery is curbside.
Upgrades in delivery will require an additional fee.
Removal or re-installation of a unit is not included in warranted costs. Purchaser’s exclusive remedy is
limited at Seller’s option to repair or replace defective part[s] with either new or reconditioned part[s].
Purchaser is responsible for shipping the unit pre-paid to a designated facility and Seller will pay return
shipping charges in the continental United States for items repaired under warranty within 12 (twelve)
months from date of sale. The returned unit must be packaged correctly, with enough protection to
ensure the unit is not further damaged. Oversized or lack of packaging is not permitted and will be
refused. Replacement or exchanged units will be returned to Purchaser through curbside delivery only.
Any redelivery fees are the Purchasers responsibility. Since the natural variation in texture, density,
grain, color, tone, and shade of wood is unavoidable; Seller does not guarantee the texture, color, tone,
or shade of the wood: nor does seller guarantee the colorfastness of wood or against peeling, chipping,
cracking, or scratching. Note: Unfinished wood is subject to warping; all wood surfaces must be sealed
before placing cellar into service. Make sure doors are aligned by reviewing the owner’s manual.
Improper repair or placement of the unit will void the warranty. Any third party repair facility must be
pre-approved in writing by Seller, before providing replacement parts under warranty. Storage Fees:
When having an item serviced by a Vinotemp service technician at the Vinotemp facility, Purchaser
agrees to pick up their repaired item or make arrangements for return shipping within a 60-day period
once they have been notified by Vinotemp through phone call, email, or letter that their unit is ready for
pick up. If the item remains in the Vinotemp warehouse after 60 days but no longer than 120 days, the
Purchaser will incur additional storage fees of 2%. After 120 days in storage, the item will become
property of Vinotemp. Warranty period is from the date of sale (not from shipping, delivery, nor
installation). All completed cabinetry, racking, or other custom work must be picked up or shipped
within a period of 14 days after Vinotemp has notified the Purchaser by phone call, email, or letter. Any