Installation Manual Gas Fires Cupido 70 CF

APPENDICES
20
Problem Possible Cause Solution
G The pilot light goes
on but goes out
immediately when
the main burner
switches on
1 Insufficient voltage across the thermocouple or
too much resistance in the thermocouple circuit
Place the measuring pins of the multimeter on the ground and
black cable of the breaker. This value must be at least 4.5 mV.
See again Figure A.8.
Tip: For this action a video is available on our youtube channel
2 Gas pressure loss may cause the pilot flame to be
too small
Check and measure the pre-pressure via test point A (See
Figure A.6)
Tip 1: Measure the pre-pressure load and unloaded
Tip 2: For this action a video is available on our youtube
channel
3 Thermocouple defect Replace thermocouple
Tip: Always use a new pressure piece when a thermocouple is
replaced
H Receiver gives 3
short beeps a er
each command:
1 Batteries in the receiver are empty Replace the batteries4x 1.5V AA
I Pilot is on but the
main burner does
not start working:
1 Gas valve is on manual Set Knob A must be in the ON position (See Figure A.10)
J No response from
the receiver when
the fireplace
is started via
smartphone or
tablet.
Disconnect the Wi-Fi box from the receiver
Click the plug from the SI connection on the receiver (See
Figure A.11)
Tip: Reset the home router
If the fireplace now functions normally, check the Wi-Fi settings
K Hearth does
not respond via
Domotica system
Disconnect the cabling on the Domotica system and start the
fire with the hand transmitter
When the fireplace now reacts normally, the problem is in the
Domotics.
See Figure A.12 for a scheme of the domotica system