Installation Manual Gas Fires Cupido 70 CF

APPENDICES
23
Error
code
Message in App Description Possible cause
F31 Contact Service. • Fire is not responding
• No electronic control of fire
• Receiver or Wi-Fi Box malfunction
• Connection cable from Receiver to Wi-Fi Box defective
F41 Check Wi-Fi • Fire is not responding
• No electronic control of fire
• No Wi-Fi connection to myfire Wi-Fi Box, router and / or smart device
Wi-Fi in smart device is deactivated
F42 Check Wi-Fi • Fire is not responding
• No electronic control of fire
• No power to router
No Wi-Fi connection to router and / or smart device
Smart device not in the correct home network
F43 No Receiver
Connected.
Contact Service.
• Fire is not responding
• No electronic control of fire
• No communication between Receiver and myfire Wi-Fi Box
F44 Contact Service. • No temperature shown in App
• N.a. (not applicable) displayed in App
• Handset not within range
Low battery power in handset
F49 Contact Service. • No electronic control of fire • Receiver software < 8.32 is not supported by myfire Wi-Fi Box Version 2
F50 Contact Service. • No electronic control of fire • Handset software < SW 231 is not supported by the myfire Wi-Fi Box
Version 2
B.2 Messages shown in remote
Error
code
App
Message
Time Description Possible Cause
F04 F04 4 sec. • No pilot flame within 30 sec.
• NOTE: After 3 failed ignition sequences F06 shown
• No gas supply
• Air in pilot supply line
• No spark
• Reversed polarity in thermocouple wiring
F06 F06 4 sec. • 3 failed ignition sequences within 5 minutes
• Fire is not responding; no pilot flame
• No gas supply
• Air in pilot supply line
• No spark
• Reversed polarity in thermocouple wiring
• Check for correct pilot orifice (LPG to NG or vice versa)
F07 F07 Until
batteries
replaced
• Battery icon flashes on handset display • Low battery power in handset
F09 F09 4 sec. • Fire is not responding
• No electronic control of fire
• Down arrow button was not pressed during pairing
• Receiver and handset are not synced
F46 F46 4 sec. • Fire is not responding
• Intermittent response
• No electronic control of fire
• No or bad connection between receiver and handset
• No power at Receiver (batteries low)
• Mains adapter faulty, set not communicating with Receiver)