Projector Accessories User Manual
7 
Rev.010412-AS 
www.elitescreens.com  info@elitescreens.com 
 For additional information, please contact Elite Screens at techsupport@elitescreens.com 
1.  If your screen does not move, please check the power supply. The screen will understandably 
not move without power. 
2.  Make sure the power cord is firmly plugged to the power outlet. 
3.  Make sure that all cable connections are secure. 
4.  If the screen works well with the line switch but not with the remote control, please make sure 
the remote controls have fresh batteries. Change the batteries every 6 months to ensure proper 
operation of the remotes. 
1.  Q: Why does my screen no longer function? 
A: Make sure your wall plug has power and that the screen is properly plugged. The fuse on the 
screen will also need to be checked. Please contact techsupport@elitescreens.com for the 
location. The tubular motor in this screen is equipped with a thermal relay. This feature will 
automatically shut off the screen in the event of the motor becoming too hot. This will prevent 
the motor from overheating. If you should experience this, please let the screen’s temperature 
decrease for 10-15 min. before usage. 
2.  Q: How is the screen material cleaned?  
A: The screen material can be cleaned with mild soap and water. 
3.  Q: What type of batteries do the remote controls require? 
A: The IR and RF remote controls use AAA alkaline batteries. 
4.  Q: Can you manually pull down the screen? 
A: No, manually pulling down the screen will damage the electronic motor rolling system and 
void your warranty. 
5.  Q: How could I setup my Screens IR receiver to work with my learning remote control system 
Do you have any IR codes I can use to achieve this? 
A: Our IR remote controls have been evaluated and entered in to the databases of some 
Universal remote control manufacturers. Please contact the manufacturer of your remote to 
inquire about your remotes ability to function with ours. If they have not evaluated our remote 
control then the following list of Binary codes will be used for most remote setups. 
  For Spectrum, VMAX2 (Plus), Home2 and CineTension 2 Series 
  Up: 1111 0000 0001 
  Stop: 1111 0000 0010 
  Down: 1111 0000 0100 
6.  Q: What is the gain on the matte white screen material? 
A: The matte white material has a gain of 1.1. For detailed information, please visit    
www.elitescreens.com/home2 
Troubleshooting & FAQ’S










