Warranty

Warranty

Your Kitchen or Home Appliance is warranted to the original purchaser to be free from any

manufacturing defects under normal use and conditions for one (1) year, cord excluded. During that

period, should the appliance fail to operate properly, return the appliance with your sales receipt to

the store where purchased. If you use your appliance for household use and according to

instructions, it should give you years of satisfactory service. This product warranty covers only the

original consumer purchase of the product.

WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE.

To guarantee repair or replacement without charge, a dated sales receipt showing purchase within

the limited warranty period* must accompany the appliance. Without a sales receipt, warranty will be

estimated according to the appliance’s manufactured date. A comparable appliance should arrive

within 2-3 weeks. However, in case an appliance is not covered by warranty, correspondence

offering alternatives will be mailed to you.

POPCORN MAKERS - Note: The heating kettle warranty is valid for the first 90-days with dated

proof of purchase for models EPM-300, EPM-400, EPM-450, and EPM-550.

During the limited one-year warranty period, a product with a defect will be either repaired or

replaced with a comparable reconditioned model (at our option) when the product is returned to our

Service Center. (See the “Returns” section below). The repaired or replacement product will be in

warranty for the remaining balance of the limited one-year warranty period and an additional one-

month(30 day) period.

This limited warranty covers appliances purchased and used within the U.S.A. plus the District of

Columbia and does NOT cover:

 Damages caused by unreasonable use, neglect, normal wear and tear, commercial use,

improper assembly of product, or Acts of God, such as fire, flood, hurricanes and tornadoes.

 Damages caused in shipping.

 Defects other than manufacturing defects.

 Breakage caused by misuse, abuse, accident, alteration, lack of proper care and maintenance,

or incorrect current or voltage.

 Damages of parts that are not electrical; including but not limited to the following: cracked or

broken plastic or glass, cutters/strainers, cutting blades, etc.

 Damage from service or repair by unauthorized personnel.

 Extended warranties purchased via a separate company or reseller.

 Consumer’s remorse is not an acceptable reason to return a product to our Service Center.

*The consumer is responsible for any delivery charges for all replacement units provided for

exchange under the warranty.

RETURNS: To return a defective product, please contact customer service to obtain an RA #

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Warranty Your Kitchen or Home Appliance is warranted to the original purchaser to be free from any manufacturing defects under normal use and conditions for one (1) year, cord excluded. During that period, should the appliance fail to operate properly, return the appliance with your sales receipt to the store where purchased. If you use your appliance for household use and according to instructions, it should give you years of satisfactory service.
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(Return Authorization Number). We will not accept any returns of merchandise without an applicable RA #. For your protection, always carefully package the product for shipment and insure it with the carrier as we cannot assume responsibility for lost or damaged returns.