Use and Care Manual

7
RETURNS:
n of defective merchandise to the manufacturer must be processed
) to
. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following
itable box to avoid
r unit for return, be sure to enclose:
e telephone number,
ipt or PROOF OF PURCHASE,
re having
s
ries related to the problem.
round service for
ays
must be prepaid by you.
A. Any retur
accordingly by first contacting customer service (contact information shown below
obtain an RA # (Return Authorization Number). We will not accept any returns of
merchandise without an applicable RA #.
B
these instructions if you are returning the unit to Maxi-Matic USA:
1. Carefully pack the item in its original carton or other su
damage in shipping.
2. Before packing you
a) Your name, full address with zip code, daytim
and RA#,
b) A dated sales rece
c) The model number of the unit and the problem you a
(Enclose in an envelope and tape directly to the unit before the box i
sealed,) and
d) Any parts or accesso
3. Maxi-Matic USA recommends you ship the package U.P.S g
tracking purposes. We cannot assume responsibility for lost or damaged
products returned to us during incoming shipment. For your protection, alw
carefully package the product for shipment and insure it with the carrier. C.O.D
shipments cannot be accepted.
4. All return shipping charges
VE.
91748
ur warehouse, Maxi-Matic USA will
ng charges to ship the repaired or
5. Mark the outside of your package:
MAXI-MATIC USA
18401 E. ARENTH A
CITY OF INDUSTRY, CA
6. Once your return has been received by o
repair or replace the product if it is defective in material or workmanship, subject
to the conditions in paragraph B.
7. Maxi-Matic will pay the shippi
replacement product back to you.