User's Manual Part 2

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Solution: Check that a CD is properly inserted in the drive. Make sure that you
are using the correct program for that kind of CD. For example, the system
cannot read a data CD using an audio program.
Problem: You cannot operate the printer.
Solution: Check the printer cable connection. Ensure that the printer power
switch is turned on. Confirm that the printer is on-line.
Problem: You can’t save data to disk.
Solution: Ensure that the disk has been formatted.
Consult your operating system manual for information on formatting floppy
diskettes.
Problem: The diskette is write-protected.
Solution: Eject the diskette, remove the write protection, and try again.
Problem: The diskette if full.
Solution: Try using another diskette or free up some space on the diskette. The
disk drive is not operating. Contact your dealer for support.
Problem: You cannot use the mouse.
• Check the cable connection.
• Check the mouse with another application to see if there is a software
incompatibility problem.
• If possible, check the mouse with another computer to see if it works. If it
doesn’t operate on a different system, the mouse might be broken.
Contacting Your Dealer