Warranty Guide

Elkay Fireclay Sinks Limited Lifetime Warranty
El kay | 1333 Butterfield Road, Suite 200 | Dow ners Grove, Illinois 60515 | 800.223.5529 | el kay.com 1000005131 3/20
Elkay warrants to the original purchaser of an Elkay Fireclay sink that Elkay will, at its
option, replace or repair, without charge, such product if it fails under normal residential
use due to a manufacturing defect for the lifetime of normal residential use. Product
replacement does not include transportation cost or labor installation cost. This warranty
covers only Elkay Fireclay farmhouse and undermount sinks installed in a conventional
solid surface counter top and applies to residential installations only. Elkay reserves the
right to examine product in question and its installation prior to repair or replacement.
Waste fittings and accessories are warranted for 1 year from the date of purchase.
Other Warranty Conditions on Sinks
This warranty applies to sinks purchased after August 1 2008 as shown on the purchaser’s
dated receipt. For sinks purchased prior to August 1 2008, the applicable warranty at that
time will be in effect. Our warranty does not cover product failure or damage caused by
the use of optional Elkay or non-Elkay accessories, abusive treatment, misuse,
environmental factors, normal wear including dents and scratches, improper care and
cleaning, use of aggressive and abrasive cleaners, damage due to handling or failure to
follow the recommended procedures for installation, care and maintenance as detailed in
the installation and care guide provided with every sink.
This warranty is extended only to the original consumer purchaser of the product. This
warranty does not cover shipping costs, labor costs, or any other charges for such items as
installation or replacement of the sink, diagnosis or replacement of any faucet or
component part, or any other expense or loss. This warranty also does not cover obsolete,
discontinued nor display products, whether such items are purchased at discount outlets
and/or on-line or sold on clearance or close out.
All incidental or consequential damages are specifically excluded. No
additional warranties, express or implied are given, including but not limited
to, any implied warranty of merchantability or fitness for a particular
purpose.
Some states do not allow the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
T o Obtain Service Under Warranty
1. Write to: Elkay Manufacturing Company
Attention: Consumer Care
1333 Butterfield Road, Suite 200
Downers Grove, Illinois 60515
2. Include a letter containing the following information:
a. Date of purchase and installation.
b. Proof of Purchase (copy of original dated invoice)
c. Description of nature of defect.
d. Model number or description of model and/or component part if possible.