Warranty

Elkay Fireclay Sinks Limited Warranty
Elkay | 1333 Butterfield Road, Suite 200 | Downers Grove, Illinois 60515 | 800.223.5529 | elkay.com 1000005131 8/19
Elkay warrants to the original purchaser of an Elkay Fireclay sink that Elkay will, at its
option, replace or repair, without charge, such product if it fails under normal residential
use during the first year from the date of purchase due to a manufacturing defect for a
period of 1 year of normal residential use. Product replacement does not include
transportation cost or labor installation cost. This warranty covers only Elkay Fireclay
farmhouse and undermount sinks installed in a conventional solid surface counter top
and applies to residential installations only. Elkay reserves the right to examine product
in question and its installation prior to repair or replacement.
Waste fittings and accessories are warranted for 1 year from the date of purchase.
Other Warranty Conditions on Sinks
This warranty applies to sinks purchased after August 1 2008 as shown on the
purchaser’s dated receipt. For sinks purchased prior to August 1 2008, the applicable
warranty at that time will be in effect. Our warranty does not cover product failure or
damage caused by the use of optional Elkay accessories, abusive treatment, misuse,
environmental factors, normal wear including dents and scratches, improper care and
cleaning, use of aggressive and abrasive cleaners, damage due to handling or failure to
follow the recommended procedures for installation, care and maintenance as detailed in
the installation and care guide provided with every sink.
This warranty is extended only to the original consumer purchaser of the product. This
warranty does not cover shipping costs, labor costs, or any other charges for such items
as installation or replacement of the sink, diagnosis or replacement of any faucet or
component part, or any other expense or loss. This warranty also does not cover
obsolete, discontinued nor display products, whether such items are purchased at
discount outlets and/or on-line or sold on clearance or close out.
All incidental or consequential damages are specifically excluded. No
additional warranties, express or implied are given, including but not
limited to, any implied warranty of merchantability or fitness for a
particular purpose.
Some states do not allow the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied warranty lasts, so the above limitations
or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
To Obtain Service Under Warranty
1. Write to: Elkay Manufacturing Company
Attention: Consumer Care
1333 Butterfield Road, Suite 200
Downers Grove, Illinois 60515
2. Include a letter containing the following information:
a. Date of purchase and installation.
b. Proof of Purchase (copy of original dated invoice)
c. Description of nature of defect.
d. Model number or description of model and/or component part if possible.