Warranty

Ella Acrylic Walk In Bath Warranty Information
This limited lifetime warranty is extended to the first purchaser to be free from
defects in workmanship and
material under normal use and conditions from the date of the original
purchase. This warranty is
nontransferable and applies only to the original owner and to the original installation
place – address only and
does not extend to products previously used as display models or products that have
been modified or repaired
by anyone else but Ella’s Bubbles. The warranty is void if the ownership or original
installation location is changed
(tub is relocated). This warranty relates to all fittings and components included
with the tub from the
manufacturer. The bathtub shell, frame, door seal, and finish are covered by limited
lifetime warranty. The door
is covered by a limited lifetime warranty under normal use and conditions. All
supporting equipment, motors,
pumps, fixtures, electronic controls, faucet, waste, overflow, and all plated finishes, are
covered by a limited five
(5) year warranty. This warranty is nontransferable and applies only to the original owner.
The finish warranty does
not apply to fading, cracking, delaminating or blistering due to excessive wear, sun
fading or scouring due to
cleaning. This warranty shall not apply to any failure resulting from negligence, abuse,
misuse, misapplication,
alteration, or modification or improper maintenance. The door warranty is valid only if
the alignment of the door
is not changed by applying pressure or user’s weight hold user’s weight to the door or by wrong installation. The
door is designed to hold its own weight and not designed to hold user’s weight. Should
service be required for
any reason of any defect or malfunction of the product during the first five years, Ella’s Bubbles will ship the part
to the original customer’s address without charge (subject to verification of the
defect or malfunction). Ella’s
Bubbles will not be liable for any incidental expenses or material charges in
connection with removal or
replacement of the product or parts. Delivery time is based on parts availability and
location. Normally parts are
sent out immediately. Emailed or mailed photos of defective product and description of
the problem is required.
All mailing notification must be sent via certified mail to:
Ella’s Bubbles, LLC.
2101 S. Carpenter Street
Chicago, IL 60608
TOLL FREE: 800-480-6850
Email: [e-mail]
The Manufacturer will not be responsible for any water damage to structures or property
for any reason including
but not limited to manufacturer defect or improper installation. Manufacturer will assume
no responsibility for the
loss of the system, inconvenience due to loss, damage to real or personal property or
any other consequential
damage. Manufacturer will not be liable for any incidental expenses or material
charges in connection with
removal or replacement of the purchased part or any part or parts of the system. This
warranty shall not apply to
any type of failure resulting from negligence, abuse, misuse, misapplication, improper
installation, alteration or
modification, chemical corrosion or improper maintenance. There will be a charge for replacement parts or
replacement of the entire electrical unit of the defective unit is returned for any of the
reasons listed above. Ella’s
Bubbles reserves the sole authority to make any type of warranties or representations
concerning its products
and will not be responsible for any warranties or representations made by any outside source including dealers,
retailers, distributors or contractors. Ella’s Bubbles does not warrant the installation of any of our products. Items
include: all plumbing or electrical related connections, improper or negligent installation of the product.
Alteration made of, or alterations or modifications made to the system, may cause the product or the system to
malfunction. Such problems are not covered by warranty.
TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
Ella’s Bubbles and seller hereby disclaim any liability for special, incidental, or consequential damages. Some
states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of
special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This
warranty gives you specific legal rights. You may have other rights, which vary from state/province to state/
province.
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