Use and Care Manual

1. While unpacking your new Walk In Tub inspect the product and packing thoroughly for
freight damages.
If there are any noticeable damages ***DO NOT ACCEPT the unit from the carrier*** and
call us as soon as possible at: 1-800-480-6850
2. Upon receiving your Ella Walk In Tub, please open immediately and check for any
damages. Damages due to delivery MUST be reported to Ella within 48 hours of
receipt. You can report damages by calling 1-800-480-6850 or emailing us at
warranty@ellasbubbles.com.
3. While unpacking your new Walk In Tub, care should be used to retain the packaging in
case you discover damage through shipping and need to re-pack the Bath and return it
to sender.
4. Never lift the Walk In Tub by its plumbing xtures. Lift the tub only by its stainless steel
frame. Two people are required to move a Walk In Tub.
5. Inspect the plumbing for any ttings that may have loosened in transit.
6. WARNING!!! If the Walk In Tub door comes shipped with the door closed make sure you
leave it open overnight so the gasket becomes fully relaxed.
7. Follow all instructions in this manual. Failure to read and comply and read with all
instructions can result in product damage or injury to both installer and homeowner. It
will also result in assumption of all liability to the installer.
Unpack and Inspect
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