User's Guide

Caution

Troubleshooting

If trouble occurs or you have any queries, first check this section.

If the problem persists, check your warranty and contact the dealer where you purchased the

product.

Tablet power does not turn ON

Is the battery pack inserted? Check that the battery pack is inserted correctly.

Is the battery pack charged?

Refer to "Inserting and Charging the Battery Pack" and

then charge the battery.

Cannot use the Tablet / The cursor does not move

Is the wireless adapter

connected to the computer?

Check that the wireless adapter is connected to the

computer being used.

Connect the wireless adapter directly to the

USB port on the computer. It may not

operate correctly if a USB hub is used.

Is the Status LED on the tablet or

the LED on the wireless adapter

flashing?

There is no communication between the Tablet and

wireless adapter. See "Wireless Communication

Settings for the Tablet".

Communication is not possible.

If a wireless device or electronic equipment is used near

the product, communication between the Tablet and

wireless adapter may be unstable due to interference

from electric waves.

Do not use equipment that causes interference near the

Tablet.

Is the pen's dry cell battery

running low?

Replace with a new dry cell battery.

See "Inserting the Battery into the Pen".

Is Image Mate Accent Driver

operating correctly?

The software may not have been installed correctly.

Refer to "Installing the Tablet and SRS Software (Image

Mate Accent)", uninstall the software, and then

install it again.

Are the Image Mate Accent

Driver settings suitable?

The tablet may not respond if the pressure sensitivity is

too low or the touch sensitivity is too high.

Perform the appropriate settings.