Touchcomputer User Guide 15A2 15" LCD Multifunction Touchcomputer [Model ESY15A2]
Elo TouchSystems Touchcomputer User Guide 15" LCD Multifunction Touchcomputer 15A2 Revision B P/N E293646 Elo TouchSystems 1-800-557-1458 www.elotouch.
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Table of Contents Chapter 1 Setup 6 Unpacking Your Touchcomputer ......................... 6 Product Overview ................................................ 7 Front View ..................................................... 7 Rear View ....................................................... 7 Side View ....................................................... 8 Base Bottom View ......................................... 8 Display Orientation .......................................
Speaker Bar .............................................. 52 Wireless Card ........................................... 53 TV Tuner .................................................. 53 Modem Card ............................................ 54 Environmental Specifications .......................... 55 Temperature Ranges ................................ 55 Humidity .................................................. 55 Altitude ....................................................
C H A P T E R 1 Setup This chapter discusses how to set up and test your touchcomputer and any included peripheral options.
Product Overview Front View Rear View Note: Shown with optional peripherals Elo TouchSystems 15A2 User Guide 7
Side View Note: Shown with optional peripherals Base Bottom View Elo TouchSystems 15A2 User Guide 8
Display Orientation Elo TouchSystems 15A2 User Guide 9
Display Orientation with Peripherals Elo TouchSystems 15A2 User Guide 10
Initial Turn-On The initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configuration and connected devices. To setup the Windows OS for the touchcomputer, turn on the touchcomputer and follow the instructions on the screen. Language Selection When the following window appears, you have the option of changing the language used in menus and dialogs. Click Customize.
Select the Language tab. The window shown below will appear. Select the desired language in the drop-down list labeled Language used in menus and dialogs.
Time-zone selection When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer. After making any changes, click Next to finish. Windows Setup will complete the initialization of the touchcomputer.
Test Devices The touchcomputer can be pre-installed with several different hardware options. To test an optional device that is installed on the touchcomputer, follow the instructions below. NOTE: Testing icons are located on the desktop. Testing of a particular device can only be done after the device is properly installed. Testing the Touchscreen The touchscreen is pre-calibrated for accurate touch response.
Testing the Magnetic Stripe Reader (MSR) (optional) Testing in USB MSR Keyboard (KB) Emulation Mode 1. Double-click the KB MSR Test icon to open the Notepad application 2. Slide the card through the MSR and verify that the data is displayed in the application window. Testing in USB MSR Human Interface Device (HID) Mode 1. Double-click the HID MSR Test icon to start the test application. 2. Click the Read Cards button. 3.
Converting MSR from Keyboard Emulation to HID and vice versa 1. Double-click the MSR Change Mode icon to start the switch application. 2. Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch to Keyboard mode. The dimmed box will indicate the current setting. 3. Click Quit to close the window.
Testing the Customer Display (optional) 1. Double-click the CustDisplay Test icon. 2. Verify that the device shows "EloTouch Systems Customer Display" on the display.
Testing the Finger Print Reader (optional) 1. Double-click the Fingerprint Reader Test icon to start the test application. 2. Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window.
Testing the Barcode Scanner (optional) 1. Determine which port the barcode scanner is using: a. In Windows Control Panel, start the Computer Management application b. In Computer Management, select Device Manager. In the Right pane, look under the Ports section, and note the COM value of the USB -Serial Port object. 2.
1. Change the port value to match the value you retrieved from the Device Manager. 2. Click Connect. You should see the text Connected in the Messages field. 3. In the box labeled Param Number, enter the value 238. 4. In the box labeled “New Value” enter the value 1. 5. Check the box labeled Permanent Param Change. 6. Scan a barcode.
Enabling 2-D Scanning: The scanner default settings do not enable 2-D barcode reading ability. In order to enable this option, follow these steps: • Scan the barcodes below to enable PDF417 and MicroPDF417. These are both types of 2-D barcodes. • Now scan the barcode below to change the scanning pattern. Using this scanning pattern will allow you to read 2-D barcodes (you can still read 1-D barcodes also).
Testing the Speaker Bar (optional) To test the speaker bar, play any audio file on the touchcomputer and verify the sound emitting from the speakers. NOTE: If the speaker bar is connected to the touchcomputer, the internal speakers will be disabled. If there is an audio cable plugged into the audio output port on the I/ O panel, both internal and speaker bar speakers will be disabled.
Testing the Wireless Card (optional) To test the wireless card: 1. From the desktop, click Start->Control Panel->Network Connections 2. Double-click the Wireless Network Connections icon to display available networks and verify that the wireless network is detected. Note: If a wireless network needs to be initialized, please see your system administrator.
Testing the Cash Drawer Port To test the cash drawer port, first ensure that a cash drawer port is attached to the touchcomputer using a cable with the correct wiring definition. For additional information, see Cash Drawer Port Signal Definition and Control section on page 44. Note: The test program for the cash drawer port can only be performed in a DOS only environment. 1. At the DOS command prompt, type C:\EloTouchSystems\SetupFiles\CashDrawer\ Cash Drawer Test.
3. In the window titled ¡§Connect To¡¨ as shown below, enter a phone number to dial. The phone number should connect to a phone in which you have immediate access. Make sure the device selected under the Connect using field is the Agere modem. When you have entered the correct information, click OK. 4. In the window titled ¡§Connect¡¨ as shown below, click Dial. The program should dial the number, and you should detect the phone ring as shown below.
C H A P T E R 2 Operation This chapter shows the user how to control the On-Screen Display (OSD) and Power buttons, use the I/O panel, securely mount the touchcomputer and adjust the display head. All adjustments made to the OSD and Power controls are automatically saved. User settings will remain unchanged after powering off/on or in the case of a power failure.
OSD Control OSD Menu To display the OSD Menu, press the Menu button. 1. Press the UP button or DOWN button to toggle and the SELECT button to select among the different OSD sub-menus and functions. 2. When the function you want to change is shown, press the SELECT button. To adjust the value of the function: 1. Pressing the UP button increases the value of the selected OSD control option. 2. Pressing the DOWN button decreases the value of the selected OSD control option.
Shortcut keys There are two shortcut buttons allowing the user to make quick adjustments. These shortcuts are available only when the OSD menu is NOT displayed. • To adjust brightness, press the UP button • To adjust volume, press the DOWN button OSD Lockout You are able to lock and unlock the four OSD buttons. The touchcomputer is defaulted in the unlocked position. To lock the OSD: While the OSD is not displayed, press the Menu button and UP simultaneously for 2 seconds.
Power Control Power Button The power button function can be set by the operating system under: Control Panel->Display Properties->Screen Saver->Power->Advanced->Power Buttons To override all Operating System settings and shut down the touchcomputer, press and hold the power button for 7 seconds. Note: This function will not work if the power button is locked as described in the section below. Power Lockout You are able to lock and unlock the Power button.
Using the I/O panel The touchcomputer provides the following I/O interfaces for connecting a wide variety of compliant devices. USB and Powered USB There are four USB 2.0 type A ports, including one 12V powered USB 2.0 port. Cash Drawer When the registered jack (RJ) is set as a cash drawer port via the touchcomputer BIOS control, it provides a 12V cash drawer interface. For additional information, see the Cash Drawer Port Signal Definition and Control section on page 44.
VGA There is one D-SUB VGA output port for connecting a secondary display. PS/2 Universal There is one PS/2 Universal port for connecting a keyboard and mouse simultaneously with the supplied Y-cable. A PS/2 keyboard is functional when connected directly to the PS/2 universal port. A PS/2 mouse should NOT be connected directly to the PS/2 universal port without the Y-cable. TV Tuner (optional) There is one TV Tuner input for use when the TV Tuner option is selected.
Securing the Touchcomputer Base Mounting Option 1 1 Snap off stand cover TOP VIEW 2 Mount as shown Note: Dimensions are in millimeters Elo TouchSystems 15A2 User Guide 32
Mounting Option 2 Bottom View Mount as shown Note: Dimensions are in millimeters Elo TouchSystems 15A2 User Guide 33
Display Angle For viewing clarity, you can tilt the LCD forward up 67 to 90 degrees. CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care to not touch the screen.
C H A P T E R 3 Upgrades Adding Peripherals When adding a peripheral, complete installation and setup instructions are provided with the user-installable kits. The following peripherals are available in user-installable kits.
C H A P T E R 4 Maintenance Elo TouchSystems 15A2 User Guide 36
Care and Handling of Your Touchcomputer The following tips will help keep your Elo Touchcomputer functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
Servicing the Hard Disk Drive and Compact Flash Card When removing or installing a hard disk drive, first turn the touchcomputer off and remove the power supply connection. To Install the Hard Disk Drive 1. Place the unit face down and remove the back grill. Then remove the 6 screws as shown below and remove the back cover insert. 2. If you have an existing hard drive, remove the existing hard drive by pulling down and to the left. 3.
To Install the Compact Flash Card When removing or installing a compact flash card, first turn the touchcomputer off and remove the power supply connection. 1. Place the unit face down and remove the back grill. Remove the screw closing the CF card flap and remove the back grill. Remove the two screws closing the CF card flap and remove the flap to expose the CF card slot. 2. Insert the CF card into the the metal guide rails and press the card firmly into the slot. 3.
C H A P T E R 5 Technical Specifications Elo TouchSystems 15A2 User Guide 40
Touchcomputer Specifications Note: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details. Processor RAM Northbridge Southbridge Video Operating systems Ports Expansion Compact Flash Wireless networking BIOS Real Time clock Storage Power supply Power dissipation Temperature Humidity Intel Celeron M 1.0GHz CPU w/400MHz Front-Side Bus 1GB DDR2 RAM standard. Up to 2GB max.
Weight Backlight lamp life Agency approvals Speakers (internal) User controls Mounting options Other features Peripheral Options and Upgrades Actual: 17 lb (7.
COM1, COM2 Connector(RS232 Mode) Pin # 1 2 3 4 5 6 7 8 Signal Name Ground Receive Data (RD) Clear to send (CTS) Signal ground Transmit Data (TD) Request to Send (RTS) +5 vdc +5 vdc return RS422 Mode Pin Definition(for COM2 only) Pin # 1 2 3 4 5 6 7 8 Signal Name Ground TX+ TXSignal ground RX+ RX+5 vdc +5 vdc return RS485 Mode Pin Definition(for COM2 only) Pin # 1 2 3 4 5 6 7 8 Signal Name Ground DATA+ DATASignal ground +5 vdc +5 vdc return Elo TouchSystems 15A2 User Guide 43
Power Input Pin Definition Pin # 1 2 3 4 Signal Name +12V Ground Ground +12V Elo TouchSystems 15A2 User Guide 44
Cash Drawer Port Signal Definition and Control Pin # 1 2 3 4 5 6 Signal Name Frame Ground CD 1 Drawer kick-out drive signal 1 SW ( + ) connected on the side of the open/closed detection switch on the drawer L ( + ) +12V DC for drawer kick-out supplied CD 2 Drawer kick-out drive signal 2 ( - ) Ground Control For driver development, the cash drawer port hardware is implemented as below. Cash drawer kick-out drive signal 1: Generated by ICH6’s GPIO24 (normally high).
Display Specifications Model LCD Display Display Size Pixel Pitch Display Mode Contrast Ratio Brightness LCD AccuTouch IntelliTouch CarrollTouch Acoustic Pulse Recognition Response Time Display Color Viewing Angle Plug & Play Touch Panel (optional) ESY15A2 15.0” TFT Active Matrix Panel 304.1(H) x 228.1(V) mm 0.297(H) x 0.
Power Supply Specifications The touchcomputer shall be powered by 12VDC from a universal type power supply brick with the following characteristics: Input voltage Input frequency Output voltage Output line and load regulation Output current 100 to 240 V~ 50/60 Hz 12 V +/- 5% 10 Amps minimum Elo TouchSystems 15A2 User Guide 47
Touchscreen Specifications Available with AccuTouch five-wire resistive (AT), Acoustic Pulse Recognition (APR), and IntelliTouch (IT) surface-wave technology. For detailed specifications, please visit our website at www.elotouch.com. Note: Touch options may vary depending on region.
Peripheral Specifications Magnetic Stripe Reader (MSR) The MSR is a USB 1.1 device which reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards. The MSR has foreign language capability. The credit card is read by sliding the credit card through the MSR, stripe side toward the display, forward or backward. The MSR is powered from the USB port; no external power is needed.
Fingerprint Reader The fingerprint reader is ELO part number E728123 (DigitalPersona U.are.U 4000B). The fingerprint reader is powered by the USB bus. The reader optically scans the fingerprint when the user touches the glowing window. Optical technology gives the highest quality fingerprint scans and reliability. Table of Partial Fingerprint Reader Specifications: Fingerprint Reader DigitalPersona U.are.U 4000B Power Supply 5.0Vdc +/- 0.
Barcode Scanner There are two optional USB barcode scanners (1-D or omni-directional). The barcode scanner is only an option if the speaker bar is present. When a scanner is chosen, a USB-SSI (Simple Serial Interface) converter board is included. Both barcode scanners are powered with the USB interface. 1.
Speaker Bar The speaker bar contains two speakers and an audio amplifier. The speakers in the speaker bar provide improved sound quality and higher volumes over the internal speakers. The circuitry is designed such that when the speaker bar is connected to the touchcomputer, the two internal speakers will be disabled.
Wireless Card The wireless card can be selected to provide wireless capabilities. All touchcomputers are "Wireless Ready" and pre-wired with wireless antennas inside the chassis. Typical specifications for the wireless card are: • MiniPCI interface • Compliant to MiniPCI industry standard sizing • 802.
Modem Card The modem card can be installed on the touchcomputer to provide modem capabilities. All touchcomputers are “Modem ready” and are pre-wired with the RJ11 internal cable. The minimum specifications for the modem card are: • • • • • • • MDC 1.5 compliant Supports V.92, V.90, V.34 data Supports 14.
Environmental Specifications Temperature Ranges Operating (independent of altitude) o o Non-Operating (independent of altitude) Non-Operating o -30 C to 60 C Humidity Operating (non-condensing) o Non-Operating (38.7 C maximum wet bulb temperature) Altitude Operating o 0 C to 35 C 20% to 80% 5% to 95% 0 to + 12,000 feet [3,658m]. Equivalent to 14.7 to 10.1 psia. 0 to + 40,000 feet [12,192m]. Equivalent to 14.7 to 4.4 psia.
C H A P T E R 6 Technical Support Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: • The touchcomputer • The web • The phone Using the Touchcomputer You can access the support information from System Properties and clicking on the Support Information button.
Regulatory Information I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment.
This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class A and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
III.
Warranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchcomputer and components of the product is regional; please contact your regional office. For contact information, see page 62 or go to www.elotouch.com. Seller makes no warranty regarding the model life of components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
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