User guide

Elo TouchSystems 15A2 User Guide 60
Warranty
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer,
Seller warrants to Buyer that the Product shall be free of defects in materials and work-
manship. The warranty for the touchcomputer and components of the product is re-
gional; please contact your regional office. For contact information, see page 62 or go to
www.elotouch.com.
Seller makes no warranty regarding the model life of components. Seller’s suppliers may
at any time and from time to time make changes in the components delivered as Products
or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days
after discovery) of the failure of any Product to conform to the warranty set forth above;
shall describe in commercially reasonable detail in such notice the symptoms associated
with such failure; and shall provide to Seller the opportunity to inspect such Products as
installed, if possible. The notice must be received by Seller during the Warranty Period
for such product, unless otherwise directed in writing by the Seller. Within thirty (30)
days after submitting such notice, Buyer shall package the allegedly defective Product
in its original shipping carton(s) or a functional equivalent and shall ship to Seller at
Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification
by Seller that the Product fails to meet the warranty set forth above, Seller shall correct
such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii)
replacing the Product. Such modification, repair, or replacement and the return shipment
of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer
shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall
reimburse Seller for transportation cost incurred for Product returned but not found by
Seller to be defective. Modification or repair, of Products may, at Seller’s option, take
place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,
repair, or replace a Product to conform to the warranty set forth above, then Seller shall,
at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase
price of the Product less depreciation calculated on a straight-line basis over Seller’s
stated Warranty Period.