USER MANUAL Elo Touch Solutions 90 Series Open Frame Touchscreen
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Table of Contents Section 1: Introduction ............................................................................................................................................................................................................................. 4 Section 2: Installation ..............................................................................................................................................................................................................................
Section 1: Introduction Product Description Your new touchscreen display combines Elo’s latest developments in touch technology and display design with the reliability for use in high-traffic environment. This touchscreen incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high quality display performance. The 90 Series offers sizes that range from 10.1-inch to 27 -inch and resolutions that range from 800x600 to Full HD 1920x1080.
Section 2: Installation Unpacking the Touchscreen Display Open the carton and verify that the following items are present: • User Manuals CD • Japanese language regulatory information pamphlet • Quick Install Guide • HDMI cable • EEI label • VGA cable • USB cable (not available for ETXX9XL-0NXX models) • Mounting brackets • OSD remote User Manual: 90 Series RevB UM600129 Rev B, page 4 of 24
Connector Panel & Interfaces *Please note the COM (Serial) port for touch is only applicable for EXX9XL-XCXX models and removed for the rest models. With COM (Serial) port Without COM (Serial) port Touchscreen Display Connections 1. Connect the HDMI/DP/VGA video cables between the monitor’s HDMI/DP/VGA input connectors and your HDMI/DP/VGA video source. Tighten the video cable’s screws for best performance on VGA connector. 2.
Installing the Touch Technology Software Drivers No additional drivers are required for your projected-capacitive touchscreen displays with Windows 7 and 8 operating systems, it uses Windows HID drivers. If the monitor is used with Windows XP operating system, follow below steps to install Windows XP touch driver. To download the latest touch drivers 1. Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx 2. Select the operating system from “Operating System” dropdown menu. 3.
Section 3: Mounting Flush Mount Flush-mount Bracket Installation Notes: Bracket shape varies for each model, drawing for illustration purposes only. See dimensional drawing for exact dimensions. 1. Attach bracket “A” To touchscreen display (all four sides) with M4 screws (included) 2. Attach bracket “C’ to customer panel per drawing (all four sides) 3. Attach bracket “B” to bracket “C” on all four sides with M4 screws (included) 4. Adjust depth of bracket “B” so monitor is flush with customer panel 5.
Rear VESA Mount A four-hole mounting pattern for M4 screws is provided on the rear of the monitor. The VESA FDMI-compliant counting is coded: VESA MIS-E,C.
Section 4: Operation Power The touchscreen display ships in an ON state. To turn the touchscreen display on or off, press the touchscreen display power button on the OSD controller once. The power status LED on the OSD controller functions according to the following table. Touchscreen Display/Computer Module Status LED Status OFF OFF SLEEP PULSING ON ON The system consumes low power when in SLEEP and OFF modes.
IntelliTouch Dual Touch Technology When connected to Windows 7 computers, the touchscreen display can report 2 simultaneous touches. When connected to Windows XP computers, the touchscreen display reports single touch. The IntelliTouch Dual Touch touchscreen can be re-calibrated to your displayed video image, if needed, through the calibration function in the Elo driver control panel.
displayed on this monitor will look best when your computer’s output resolution matches this monitor’s native resolution. For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s native resolution. This involves stretching or compressing the input image as needed in the X- and Y-dimensions to fit the display’s native resolution.
Using the OSD buttons controls an on-screen graphical user interface which displays on top of your input video, allowing intuitive adjustment of the following display parameters: Parameter Available Adjustment Brightness Increase/decrease monitor brightness. Default: maximum Contrast Increase/decrease monitor contrast. Default: best gray-shade performance Clock Allow fine adjustments of the panel’s pixel dot clock.
Parameter Available Adjustment OSD H-Position Adjust the horizontal location of the OSD menus on the display. Default: centered OSD V-Position Adjust the vertical location of the OSD menus on the display. Default: centered OSD Timeout Adjust how long a period of OSD button inactivity the touchscreen display will wait before closing the OSD. The adjustable range is between 5 and 60 seconds. Default: 15 seconds OSD Language Select which language the OSD information is displayed in.
Section 5: Technical Support If you are experiencing trouble with your touchscreen display, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this use manual.
Technical Assistance Technical Specifications Online Self-Help Technical Support visit www.elotouch.com/products visit www.elotouch.com/go/websupport visit www.elotouch.com/go/contactsupport for technical specifications for this device for online self-help for technical support See this user manual’s last page for worldwide technical support phone numbers.
Section 6: Safety & Maintenance Safety • To avoid risk of electric shock, follow all safety notices and do not disassemble the touchscreen display. They are not user-serviceable. • The slots located on the sides and top of the touchscreen display case are for ventilation. Do not block or insert anything inside the ventilation slots. • The touchscreen display ships with a 3-wire, grounding power cord. The power cord plug only fits into a grounded outlet.
Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors. 1. In order to meet emission and immunity requirements, the user must observe the following: a.
Explanation of Markings 1. In accordance with the SJ/T11364-2014 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
Humidity 10% to 95% (non-condensing) Altitude 0 to 12,192m User Manual: 90 Series RevB UM600129 Rev B, page 20 of 24
Section 8: Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchscreen display and their components is three years. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
Notes User Manual: 90 Series RevB UM600129 Rev B, page 23 of 24
www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers • Touchmonitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. North America Tel +1 408 597 8000 Fax +1 408 597 8001 customerservice@elotouch.c om 16081AEM0003 Europe Tel +32 (0)16 70 45 00 Fax +32 (0)16 70 45 49 elosales@elotouch.