Thermal Printer User’s Manual 2824 User’s Manual No. 980346-001 Rev.
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FOREWORD This manual provides installation and operation information for the LP 2824 series printers, manufactured by Zebra Technologies Corporation, Camarillo, California. COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra Technologies Corporation.
SHOCK HAZARD WARNING: The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result. MEDIA WARNING: Always use high quality approved labels, tags and transfer ribbons. If adhesive backed labels are used that DO NOT lay flat on the backing liner, the exposed edges may stick to the label guides and rollers inside the printer, causing the label to peel off from the liner and jam the printer. Approved supplies can be ordered from your dealer.
TABLE OF CONTENTS Installation and Operation . . . . . Unpacking Your Printer . . . . . . Getting To Know Your Printer . . . Installation . . . . . . . . . . . . . AutoSense Gap Sensor Adjustment Label Dispenser Option . . . . . . Using Fan-Fold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 3 4 8 10 11 Appendix A - Troubleshooting . . . . . . . . . . . . . . Serial Interface Cable Wiring. . . . . . . . . . . . . . . .
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1 Installation and Operation This section provides information on the installation and operation of the printer. The printer is a low cost, desktop direct thermal printer. The printer is specifically designed for printing labels, tags or continuous receipts (with or without bar codes) from any DOS™, Windows™or ASCII-based compatible host. 980346-001 Rev.
Installation and Operation Unpacking Your Printer 2 980346-001 Rev.
Installation and Operation Getting To Know Your Printer 980346-001 Rev.
Installation and Operation Installation The following steps will guide you through the installation of the printer and software. Step ➊ Attach Power Supply To The Printer Power OFF Check Voltage Plug in Power Module Plug in Power Cord Plug Power Cord into a Suitable AC Outlet See the SHOCK HAZARD WARNING on page iv. 4 980346-001 Rev.
Installation and Operation Step ➋ Attach Interface Cable The printer has either a parallel interface or a serial interface (with optional RJ-11 connector). Power OFF Parallel Interface RJ-11 Interface (Optional) Serial Interface For additional information on serial cable wiring, refer to Appendix A. 980346-001 Rev.
Installation and Operation Step ➌ Load Labels Power ON MOVIE Open Cover Adjust Holders 1.0 inch 2.5 cm MOVIE 1.5 inch 3.8 cm 6 980346-001 Rev.
Installation and Operation Load Labels - continued Remove Outside Length MOVIE For more information refer to appendix A Install Roll 980346-001 Rev.
Installation and Operation Load Labels - continued Thread Through Guides Close Cover Tap Feed Button If the indicator remains dark, see Appendix A Troubleshooting. 8 980346-001 Rev.
Installation and Operation Step AutoSense Gap Sensor Adjustment MOVIE Perform this procedure when loading a new roll. If your printer has the label dispenser option, turn OFF the label taken sensor. Power OFF Hold Feed Button Power ON 980346-001 Rev.
Installation and Operation AutoSense Gap Sensor Adjustment - continued When Indicator Flashes, Release Feed Button Printer Advances Media and Prints Status Summary Note: Printer is in diagnostic dump mode 4 MO3351F 16 V3.21 Serial port : 96,N,8,1 Image buffer size:245K Fmem:000,0K,019.
Installation and Operation Label Dispenser Option Open Door MOVIE Use a Stylus to Switch On the Label Taken Sensor Remove Several Labels Push Liner Through Slot Close Door 980346-001 Rev.
Installation and Operation Using Fan-Fold Media Open Guides to Width of Media Lock Guides in Place Insert Media Thread Media Through Guides 12 980346-001 Rev.
Installation and Operation Step ➎ Install Software Start your computer and follow the installation instructions on the compact disc (CD). 980346-001 Rev.
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Appendix A - Troubleshooting Problem Solution or Reason STATUS Indicator Does not light when power switch is turned to ON (I) position. 1. Check power connections from A.C. outlet to power supply to printer. Lights GREEN, but printer will not print. 1. Check interface cable connections from computer to printer. 2. Make sure top cover is locked closed. Blinks GREEN-RED-RED. 1. Operator has paused the printer during a batch job. Tap the FEED button to continue. Lights AMBER. 1.
Appendix A - Troubleshooting Problem Solution or Reason Prints only partial label or skips a label. 1. Perform AutoSense gap sensor adjustment on page 8. 2. Label caught on print head. 3. Print head is not properly latched. 4. Possible software problem. Check the printer memory configuration. Refer to the EPL2 Programming manual. Printing stops and STATUS indicator lights ORANGE or RED. 1. Perform AutoSense gap sensor adjustment on page 8. 2. Possible problem with label stock.
Appendix A - Troubleshooting Serial Interface The figure below displays the cable wiring Cable Wiring required to use the printer's RS-232 serial interface.
Appendix A - Troubleshooting Cash Drawer The figure below displays the pin assignments Cable Wiring for the printer's retail cash drawer interface. Refer to the cash draw manufacturer's documentation for proper drawer wiring. RJ-11 Pin No. PRINTER 1 2 3 4 5 6 SGND /SDRV1 /Sense +24V* /SDRV2 LGND Male RJ-11 *+24 volts D.C. at no greater than 1.5 amps. 18 980346-001 Rev.
Appendix A - Troubleshooting Parallel Interface The figure below displays the cable wiring Cable Wiring required to use the printer's Centronics parallel interface. HOST DB-25 Pin No. STROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 ACK/ BUSY PAPER ERR. READY INIT ERROR/ N/A N/A N/A SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Centronics Pin No.
Appendix A - Troubleshooting Cleaning the When you load new media, you can also clean Print Head the print head. Rub Cleaning Pen Across Dark Area of Print Head MOVIE Wait One Minute Before Closing Printer Do Not Clean Roller 20 980346-001 Rev.
Preparing Media, During shipment, the outside length of media Paper, and Labels may become dirty when handled or dusty when Before Loading stored. A preparation before loading media makes sure both the print head and platen stay cleaner for more time. Label Rolls Find the tape and pull off both labels held by the tape Tag Stock Rolls Find the tape and detach the bottom tag MOVIE You must avoid dragging adhesive or dirty media between the print head and platen.
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