Elo Entuitive Touchmonitor User Guide For 15", 17" and 19" CRT Kiosk Series Touchmonitors ET1X45C-4SWE-1 Series Models ET1X45C-4UWE-1 Series Models Revision A P/N 008572 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com www.elogaming.
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
Table of Contents Chapter 1 Preset Timing Table . . . . . . . . . . . . . . . 28 Introduction 1 Precautions . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . 1 Chapter 2 Installation and Setup 3 Unpacking Your Touchmonitor. . . . . . . . . . . 3 Connecting Your Touchmonitor . . . . . . . . . . 4 Removing the Back Cover . . . . . . . . . . . 4 Touchmonitor Connections . . . . . . . . . . . 4 Connect the Video Cable. . . . . . . . . . . .
CHAPTER 1 INTRODUCTION CHAPTER 1 Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor. Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.
• Patented iTouch technology from Elo TouchSystems. • Either RS-232 serial or USB touch interface. • Full sheetmetal enclosure adds protection and security.
CHAPTER 2 INSTALLATION AND SETUP CHAPTER1 This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software.
Connecting Your Touchmonitor Important: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. Removing the Back Cover Note: You will need a Phillips screwdriver to remove the back cover. • In order to access the touchmonitor connections, unscrew the four screws on the back cover. • Remove the back cover to expose the touchmonitor connections.
Connect the Video Cable video cable • Connect one end of the video cable to the video connector on your PC and the other end of the cable to the video connector on your monitor. Secure the cable by turning the thumbscrews on each connector. Connect the Serial or USB Touchscreen Cable serial or USB cable video cable • Depending on your monitor, connect either the serial or USB touchscreen cable. Connect one end to the appropriate port on the back of your computer.
Connect the Power Cable power cable serial or USB cable video cable • Connect the power cable to the AC connector on your touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a switched surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
Attach the Back Cover • When you have finished connecting your touchmonitor, bring the three cords together at the back of the monitor. • Place the back cover on the back and pull the cords through the cut out of the back cover. • Replace the four screws and tighten them securely. Be sure not to over tighten the screws. • Your touchmonitor has no power switch. Power on your monitor using the power switch of the surge protector, and check that the power LED is on.
Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 • Windows 95 • Windows NT 4.0 Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www.elogaming.com. Your Elo touchmonitor is plug-and-play compliant.
Installing the Touch Driver for Windows XP, Windows 20001, Me, 95/98 and NT 4.0 Note: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program. 2 Follow the directions on the screen to complete the driver setup for your version of Windows.
2 INSTALL asks you to select the software to install. Then choose d:\ EloDos_W31 from the displayed list. 3 INSTALL also asks you for the paths to use during installation, or you may use its defaults. INSTALL creates directories as necessary, and warns you if they exist. If you are updating your software, you may wish to specify the paths containing the earlier versions, and overwrite the obsolete files. All executable programs are upward compatible.
CHAPTER 3 OPERATION CHAPTER1 About Touchmonitor Adjustments By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters. However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.
Touchmonitor Controls You can adjust the screen display by using the plastic knob labeled OSD located on the right-hand side of the monitor. Using the On Screen Display (OSD) 1 Push the OSD knob to access the OSD. 2 Turn the OSD knob to choose the item you want to adjust. The selected item is highlighted. See figure 3.1 for OSD menu options. 3 Push the OSD knob to adjust the highlighted item. The display unit automatically saves the new settings in about 45 seconds after your last adjustments.
OSD Adjustments Symbol Function Process Adjusts the horizontal size of the entire screen image. H. Size Adjusts the horizontal position of the entire screen image. H. Position V. Size Adjusts the vertical size of the entire screen image. Adjusts the vertical position of the entire screen image. V. Position Zoom Simultaneously changes vertical and horizontal image size. See Figure 3.4, page 1-16.
C. Correct Corrects vertical top and bottom linearity. V. Moire Clears vertical moire if a series of concentric circles or arcs appear on your screen. Note: Moire is an interface pattern that makes the screen seem to have faint lines. A picture that is rastered or consists of small repeating figures is sensitive to moire interference. Strong colors are also liable to intensify moire. The moire pattern on the screen does not affect the printout of the image. H.
Degauss If you have moved the display unit, you should perform demagnetization. Demagnetizing takes place automatically when the display unit is switched on, and the unit normally maintains faultless color purity during operation. If you have tilted, swiveled or moved the display unit, you can perform demagnetization. During the process the picture is distorted for a few seconds. After demagnetization, the color impurities have disappeared if caused by stray magnetic fields.
ESC Figure 1.
CHAPTER 4 TROUBLESHOOTING CHAPTER1 Problem Suggestion (s) No picture. Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on. Test the power supply by trying different cables or a different wall outlet, or by plugging another appliance into the outlet. If the monitor's LED is slowly flashing, the monitor is in standby mode.Push one of the keyboard keys.
Problem Suggestion (s) Picture is not centered. Read about adjusting your touchmonitor picture and make the appropriate adjustments. Readjust your brightness and contrast settings. Picture appears “washed out”. Picture not present or severely distorted. Verify that your video display adapter settings are formatted for the correct resolution and vertical refresh rates. Duplicated images A problem with your graphics adapter or touchmonitor. Contact your service representative.
APPENDIX A TOUCH TECHNOLOGY CHAPTER0 Touchscreens: An Overview Typically, users communicate with computers by using a mouse, a keyboard, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-computer interactions take. Computer literacy is learned. This is complicated by the fact that using a keyboard or a mouse is neither intuitive nor natural for most people.
iTouch Touchscreens Elo built on its IntelliTouch surface wave technology to create its iTouch "touch-on-tube" solution. Elo eliminated the clear glass layer between the viewer and the display. iTouch touchmonitors have been adopted by some of the largest manufacturers in the world in their next generation games. Elo CRT gaming monitors offer consistent features across all sizes: • Touch directly on tube—no touchscreen overlay and no parallax.
APPENDIX B TOUCHMONITOR SAFETY CHAPTER 0 DANGER As this equipment is received it presents an electrical shock hazard that could result in serious injury or death. Only qualified persons should work around this equipment when it is energized. This equipment is intended to be used by a manufacturer only for building-in to other equipment which will provide a proper electrical and fire safety enclosure.
Connector Information Pin 1 Mains line hot monitor (brown) Pin 2 Mains ground monitor (green) Pin 3 Mains line neutral monitor (blue) After connecting the power cable to the monitor, but before applying power, ensure that the power cable’s black or brown wire connects to the monitor’s brown wire; the power cable’s green wire connects to the monitor’s green wire; and the power cable’s white or blue wire connects to the monitor’s blue wire.
APPENDIX C TECHNICAL SPECIFICATIONS CHAPTER0 NOTE: All specifications are subject to change. Touchmonitor Specifications 19"Monitor 17" Monitor 15" Monitor Picture Tube 19” (18” diagonal viewable image), 0.25-mm dot pitch. Maximum Resolution 640x350/70Hz 720x400/70Hz 640x480/60, 72, 75, 85HZ 800x600/56,60,72,75,85HZ 1024x768/60, 70, 75, 85Hz 1280x1024/60Hz Non-interlaced 17” (15.7” diagonal viewable image), 0.27-mm dot pitch.
19"Monitor 17" Monitor 15" Monitor Power Management Compliant with EPA/Energy Star, VESA DPMS signaling method. Compliant with EPA/Energy Star, VESA DPMS signaling method. Compliant with EPA/Energy Star, VESA DPMS signaling method. Plug and Play Compatibility Compliant with VESA DDC 1/2B standards. Compliant with VESA DDC 1/2B standards. Compliant with VESA DDC 1/ 2B standards. CRT Life Average operational CRT life is 12,000 hours to half brightness. Brightness, Contrast, Exit, Zoom, V.Size, V.
Table A.1 iTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density Touch Activation Force More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Typically less than 3 ounces (85 grams). Surface Durability Expected Life Performance Surface durability is that of glass, Mohs’ hardness rating of 7. No known wear-out mechanism, as there are no layers, coatings, or moving parts.
Signal PINOUT for 15",17" and 19" Monitors 5 4 3 10 15 9 14 2 8 13 1 7 12 6 11 PIN Number Signal 1 2 Red video Green video 3 4 Blue video Ground 5 6 7 *VGA card detection (GND) Red return Green return 8 9 Blue return NC 10 11 12 Sync return Ground SDA (Serial Data) 13 14 Horizontal Sync Vertical Sync 15 SCL (Serial Clock) *Pin 5, self-test pin shall be grounded when signal connector is plugged in.
Power Consumption The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA’s Energy Star requirements. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Electronics Standard Association (VESA).
Preset Timing Table Your Elo Entuitive touchmonitor has 5/4 preset timing modes. The following are modes preset as factory defaults: No. Resolution Horizontal Frequency Refresh Rate 1 2 640x400 640x480 31.5 kHz 31.5 kHz 70 Hz 60 Hz 3 4 5 640x350 800x600* 1024x768* 31.5 kHz 53.7 kHz 68.
REGULATORY INFORMATION CHAPTER0 Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded. B) There are no operator serviceable parts inside this equipment.
1) In order to meet emission and immunity requirements, the user must observe the following: a) Use only the provided I/O cables to connect this digital device with any computer. b) To ensure compliance, use only the provided manufacturer-approved line cord. c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
WARRANTY CHAPTER0 Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. Product warranty is as published in Elo’s Terms and Conditions at the time of purchase. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
INDEX A About the Product, 1 About Touchmonitor Adjustments, 11 Attach the Back Cover, 7 B Bottom Corner, 13 Brightness, 15 C C. Correct, 14 Chemical Resistance, 25 Color Control, 14 Connect the Power Cable, 6 Connect the Serial or USB Touchscreen Cable, 5 Connect the Video Cable, 5 Connecting Your Touchmonitor, 4 Connector Information, 22 Contrast, 15 CRT Life, 24 Input Voltage, 23 Installing the Driver Software, 8 Installing the Serial Touch Driver for MS-DOS and Windows 3.
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