(shown with optional Magnetic Stripe Reader) Touchmonitor User Guide 1515L 15” LCD Desktop Touchmonitor (Optional Magnetic Stripe Reader Available) SW500951 Rev M
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Table of Contents Chapter 4 Troubleshooting Solutions to Common Problems .................................25 Chapter 1 Introduction 25 7 Product Description ....................................................7 Precautions.................................................................7 About the product .......................................................8 Appendix A Native Resolution .......................................................
CHAPTER 1 INTRODUCTION Product Description Your new touchmonitor combines the reliable performance of touch technology with the latest advances in (LCD) display design. This combination of features creates a natural flow of information between a user and your touchmonitor. This LCD monitor incorporates a 15” color active matrix thin-film-transistor (TFT) to provide superior display performance. A maximum resolution of XGA 1024 x 768 is ideal for displaying graphics and images.
About the Product The 1515L LED Desktop Touchmonitor is a 15” color display with the following features: • The internal microprocessor digitally controls auto-scanning. For horizontal scan frequencies between 31.5 KHz and 60.2 KHz, and vertical scan frequencies between 56.3Hz and 75.0 Hz. In each frequency mode, the microprocessor-based circuitry allows the monitor to function at the precision-of a fixed frequency. • High contrast color LED display support resolution up to XGA 1024 x 768.
CHAPTER 2 INSTALLATION AND SETUP This chapter discusses how to install the 1515L LCD touchmonitor and the driver software.
Power cable for European models Europe/VDE power cable Power cable for Japan models Japanese/PSE power cable Adapter/Terminal Power cable for Asia models and and or or China/CCC power cable Taiwan/BSMI power cable Power cable for Worldwide models USA/UL Power cable 2-10 User Guide Europe/VDE power cable Korea/KC power cable
Touch Interface Connection Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. 1. Connect one end of the power cord to the monitor and the other end to the AC outlet. 2. Connect one end of either the touchscreen serial(RS232) cable or the touch screen USB cable (but not both) to the rear side of the computer and the other end to the LCD monitor.
Product Overview Main Unit Rear View TM Kensington Lock The KensingtonTM lock is a security device that prevents theft. To find out more about this security device, go to http://www.kensington.com.
Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows 7 • Windows Vista • Windows XP • Windows 2000 • Windows Me • Windows 98 • Windows 95 • Windows NT 4.0 • Windows 3.1 • MS-DOS Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www.elotouch.com.
Installing the Serial Touch Driver (not applicable to Acoustic Pulse Recognition and Projected-Capacitive monitor) Installing the Serial Touch Driver for Windows 7, Windows Vista, Windows XP, Windows 2000, 98/95, ME and NT4.0. NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver. Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC. 1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
Installing the Serial Touch Driver for Windows 3.1 and MS-DOS You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS touch driver from Windows 98/95, follow the directions below: 1 Insert the CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d: and press the Enter key to select the CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
Installing the USB Touch Driver Installing the USB Touch Driver for Windows 7, Windows Vista, Windows XP, Windows 2000, ME and Windows 98. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If Windows 2000 or Windows 98 starts the Add New Hardware Wizard, do the following: 2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose Next.
Installing APR USB Touch Driver for Windows 7, Windows VISTA and Windows XP Insert the Elo CD-ROM in your computer’s CD-ROM driver. Follow the directions on the screen to complete the APR 3.1 driver setup for your version of Windows. Do not plug USB cable until software is fully loaded. When finished, plug USB cable and alignment data is transferred. NOTE: For the latest driver, go to elotouch.com and download it from the driver download section.
CHAPTER 3 OPERATION About Touchmonitor Adjustments Your touchmonitor will not likely require adjustment. However, variations in video output and application may require adjustments to the touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1024 x 768 at 80k-75 Hz. Use the Display control panel in Windows to choose 1024 x 768 resolution. Operating in other resolutions will degrade video performance.
Side Panel Controls 1 2 3 4 5 Control 1 Menu/Exit Function Display/Exits the OSD menus. 2 1. Enter contrast of the OSD. 2. Increase value of the adjustment item. 3. Move OSD selection clockwise. 3 1. Enter brightness adjustment. 2. Decrease value of the adjustment item. 3. Move OSD selection counter-clockwise . 4 Select 1. Auto adjust function. 2. Selects the adjustment item from the OSD menus. 5 Power Switch Switches the power of the monitor.
Controls and Adjustment OSD Menu Functions To Display and Select the OSD Functions: 1. Press the Menu key to activate the OSD menu. 2. Use or to move clockwise, or counterclockwise through the menu. Press the “Select” key, the parameter will be highlighted when selected. 3. To quit the OSD screen at any time during the operation, press the Menu key. If no keys are pressed for a short time period, the OSD automatically disappears.
OSD Control Options Control Description Brightness Increases or decreases brightness Contrast Increases or decreases contrast H-Position Moves the screen left or right V-Position Moves the screen up or down Phase Increases or decreases the snow noise of the image after auto Clock adjustment is made. The dot clock is fine-adjusted after auto adjust. Sha rpnes s Adjusts sharpness of video. OSD H-Position Moves the OSD position horizontally on the screen.
Preset Modes To reduce the need for adjustment for different modes, the monitor has default setting modes that are most commonly used as given in the table below. If any of these display modes are detected, the monitor automatically adjusts the picture size and centering. When none of the mode is matched, the user can store their preferred modes in the user modes. The monitor is capable of storing up to 7 user modes.
Power Management System The monitor is equipped with the power management function which automatically reduces the power consumption when not in use. Power Mode On Consumption <13W Sleep <3W Off <1W It is recommend to switch the monitor off when it is not in use for a long time. NOTE: The monitor automatically goes through the Power Management System (PMS) steps when it is idle. To release the monitor from PMS condition, press any key on the keyboard, Move the mouse or touch the touchscreen.
Projected-Capacitive Touch Technology When connected to Windows 7 computers, the touchmonitor can report 2 simultaneous touches. When connected to Windows XP computers, the touchmonitor reports single touches. No additional drivers are required for this technology to work, it uses Windows HID drivers. No calibration is required for this technology. Gesture Support The Projected-Capacitive touch technologies enable several gestures that support single and multiple contacts.
CHAPTER 4 TROUBLESHOOTING If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or the Elo service center. Solutions to Common Problems Problem The monitor does not respond Suggestion(s) 1. Check that the monitor’s Power Switch is on. when turning on the system. 2. Turn off the power and check the monitor’s DC power cord and signal cable for proper connection.
APPE N D IX A NATIVE RESOLUTION The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the LCD touchmonitor, the native resolution is 1024 x 768 for the 15 inch size. In almost all cases, screen images look best when viewed at their native resolution. The resolution setting of a monitor can be lowered but not increased.
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
APPE N D IX B TOUCHMONITOR SAFETY This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case. 2 Turn off the product before cleaning.
Care and Handling of Your Touchmonitor The following tips will help keep your touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick power supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
APPE N D IX C TECHNICAL SPECIFICATIONS C-30
Touchmonitor Specifications Model LCD Display 1515L Active Matrix TFT LCD with LED backlighting Display Size 304.(H) x 228.(V) mm Pixel Pitch 0.297(H) x 0.297(V) mm Display Mode VGA 640 x 350 (70Hz) VGA 720 x 400 (70Hz) VGA 640 x 480 (60 / 72/ 75Hz) SVGA 800 x 600 (56 / 60 / 72/ 75Hz) XGA 1024 x 768 (60 / 70 / 75Hz) XGA (1024 x 768) at 75Hz maximum Max.
15" LCD Touchmonitor (1515L) Dimensions C-32
REGULATORY I NFORMATION I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment.
This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2014/30/EU indicated in European Standard EN 55032 Class B and the Low Voltage Directive 2014/30/EU as indicated in European Standard EN 60950-1.
2 November 2018 FCC Declaration of Conformity Per FCC 47 CFR FCC Part15 subpart B Section 2.1077(a) In accordance with FCC Rules and Regulations Model Number: ET1515L/ET1715L/ET1915L Series Equipment Category: Information Technology and Telecommunications Equipment Equipment Class: Commercial and Light Industrial Product Name: Monitor Manufacturer: Elo Touch Solutions, Inc. 670 N. McCarthy Blvd. Suite 100 Milpitas, CA 95035 www.elotouch.
III. Agency Certifications The following certifications have been issued for this monitor: • Australia C-Tick • Canada cUL • Canada IC • China CCC (Asia models only) • China RoHS (Asia models only) • • Europe CE Japan VCCI • United States FCC • United States UL • Argentina S-mark • Taiwan BSMI (Asia models only) • Korea MIC (Asia models only) This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
W ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 3 (three) years. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
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