USER MANUAL Elo Touch Solutions 1915L Touchmonitors SW600066 Rev J
Copyright © 2019 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc.
Table of Contents Chapter 1: Introduction ............................................................................ 4 Chapter 2: Installation .............................................................................. 6 Chapter 3: Mounting ............................................................................... 14 Chapter 4: Operation .............................................................................. 14 Chapter 5: Technical Support ...................................................
Chapter 1: Introduction Product Description Your new touchmonitor combines the reliable performance of touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor. This LCD monitor incorporates 19” color active matrix thin-film-transistor (TFT) liquid crystal display to provide superior display performance. A maximum resolution of SXGA 1280 x 1024 is ideal for displaying graphics and images.
About the Product Your LCD Desktop Touchmonitor is a 19” SXGA TFT color display with the following features: • The internal microprocessor digitally controls auto-scanning, for horizontal scan frequencies between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In each frequency mode, the microprocessor-based circuitry allows the monitor to function at the precision-of a fixed frequency. • High contrast color TFT LCD display supports resolutions up to SXGA 1280 x 1024.
Chapter 2: Installation Unpacking the Touchmonitor Open the carton and verify that the following items are present: • Touchmonitor with removable protective sheet for its face • User Manuals CD • Quick Install Guide • VGA cable • USB cable • Serial cable (excluded in APR and Intellitouch Plus models) • Power cable o Japanese power cable and adapter/terminal, o China, Taiwan, and/or Korean power cable, or o US and/or European power cable User Manual: 1915L SW600066 Rev J, Page 6 of 37
Touch Interface Connection Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. Power cord USB Cable Serial Cable Video Cable For APR and IntelliTouch Plus model only 1. Connect one end of the power cord to the monitor and the other end to the outlet. 2. Connect one end of either the touchscreen serial(RS232) cable or the touch screen USB cable (but not both) to the rear side of the computer and the other end to the LCD monitor.
Product Overview Main Unit Rear View User Manual: 1915L SW600066 Rev J, Page 8 of 37
Installing the Touch Technology Software Drivers Some software installation is required for your iTouch Plus touchmonitor to work with your computer. No additional drivers are required for your projected-capacitive touchmonitor, it uses Windows HID drivers. The drivers for the Windows 7 and XP systems are available on the Elo Touch Solutions website. Visit www.elotouch.
Select the applicable driver from the Elo Touch Solutions website and download: For Windows 7 installations, double-click on EloSetup Installer User Manual: 1915L SW600066 Rev J, Page 10 of 37
After accepting the end-user license agreement, the system will initialize to setup installation of drivers. To complete setup, reboot system by clicking on “Reboot Now” button. Click on “One More Minute” if more time is needed with increments of 1 minute. Note: System will automatically reboot when “Time left” counter reaches “0”.
For Windows XP installations, double-click on the icon from the desktop Click on “Unzip” button to unzip files. Select one or more of the drivers to install.
After accepting the end-user license agreement, the drivers will finish installing. Reboot your computer after the installation is complete.
Chapter 3 – Mounting General Mounting Information The holes located on the sides and top of the touchmonitor case are for ventilation. Do not block, cover, or insert anything inside the ventilation slots. Rear VESA Mount A four-hole 100x100mm mounting pattern for M4 screws (7mm) is provided on the rear of the monitor. Remove the stand using a Phillips screwdriver to access this mounting interface.
Chapter 4: Operation About Touchmonitor Adjustments There will most likely be no need to be adjust your touchmonitor. However, variations in video output and application may require adjustments to optimize display quality. For best performance, your touchmonitor should be operating in its native resolution, 1280 x 1024 at 80k-75 Hz. Use the Display control panel in Windows to select the 1280 x 1024 resolution. Operating in other resolutions will degrade video performance.
On-Screen Display (OSD) Four OSD buttons are on the side of the monitor. These can be used to adjust various display parameters.
The OSD buttons control an on-screen graphical user interface, which displays on top of your input video.
Video Source The monitor continually scans for active video on the VGA and DVI connectors. This adjustment selects which of those input ports should be given priority to be displayed. The options are: VGA Priority, DVI Priority Default: DVI Priority All touchmonitor adjustments made through the OSD are automatically memorized as soon as they are entered. This feature saves you from having to reset your choices every time the touchmonitor is unplugged or powered off and on.
Preset Modes To reduce the need for adjustment for different modes, the monitor has default setting modes that are most commonly used as given in the table below. If any of these display modes are de- tected, the monitor automatically adjusts the picture size and centering. When none of the mode is matched, the user can store their preferred modes in the user modes. The monitor is capable of storing up to 7 user modes.
On < 50 Watts Sleep < 3 Watts Off < 1 Watt We recommend switching the monitor off when it is not in use for a long time. NOTE: The monitor automatically goes through the Power Management System (PMS) steps when it is idle. To release the monitor from PMS state, press any key on the keyboard or move mouse. Display Angle For viewing clarity, you can tilt the LCD forward (up to -5 degrees) or backward (up to 90 degrees.
Intellitouch Plus Touch Technology When connected to Windows 7 computers, the touchmonitor can report two simultaneous touches. The IntelliTouch Plus touchscreen can be re-calibrated to your displayed video image, if needed, through the Calibration function in the Elo driver control panel. The IntelliTouch Plus driver will only support multiple monitor if they are all using the IntelliTouch Plus touchscreen technology.
User Manual: 1915L SW600066 Rev J, Page 22 of 37
Tap monitor screen to identify monitor’s identity as shown below. Identity of the monitor will display. Click on “OK” to proceed to calibration.
Calibrate touch as targets appear on corners of the screen. Follow instructions on screen. Test touch/drag performance to verify calibration accuracy, “Accept” or “Retry” to redo calibration process.
Run touch calibration on each monitor that is plugged in.
Gesture Support The IntelliTouch Plus and Projected Capacitive touch technologies enable several gestures that support single and multiple contacts. Refer to the Microsoft Website http://msdn.microsoft.com/en-us/library/dd940543 on the various gestures that are supported in Windows 7.
Chapter 5: Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service.
Technical Assistance Visit www.elotouch.com/products for technical specifications for this device Visit www.elotouch.com/go/websupport for online self-help. Visit www.elotouch.com/go/contactsupport for technical support. See this user manual’s last page for worldwide technical support phone numbers.
Chapter 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor. They are not user-serviceable. The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything inside the ventilation slots. The touchmonitor ships with a 3-wire, grounding power cord. The power cord plug only fits into a grounded outlet.
Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Ensure that product is disposed at the end of its useful life according to local laws and regulation. Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit http://www.elotouch.com/AboutElo/ewaste-program/.
Chapter 7: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
Notice to Users in Canada: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada. CAN ICES3(B)/NMB3(B) This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2) If this equipment appears to cause interference with radio or television reception, or any other device: a) Verify as an emission source by turning the equipment off and on.
24 September 2019 FCC Declaration of Conformity Per FCC 47 CFR FCC Part15 subpart B Section 2.1077(a) In accordance with FCC Rules and Regulations Model Number: ET1515L/ET1715L/ET1915L Series Equipment Category: Information Technology and Telecommunications Equipment Equipment Class: Commercial and Light Industrial Product Name: Monitor Manufacturer: Elo Touch Solutions, Inc. 670 N. McCarthy Blvd. Suite 100 Milpitas, CA 95035 www.elotouch.
III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: • North America/Worldwide: USA UL, Canada cUL • EMEA: Germany TUV, Sweden MPRII • Asia: Australia C-Tick, China CCC, Japan VCCI, Korea MIC Taiwan BSMI • Elo Declarations: RoHS, China RoHS, WEEE, IMERC, CE, FCC/ICES Class B IV.
Chapter 8: Warranty Information See http://www.elotouch.com/Support/warranty.
Check out Our Website! www.elotouch.com Get the latest... • Product Information • Specifications • Upcoming events • Press releases • Software drivers Getting in Touch with us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Elo Touch Solutions 670 N. McCarthy Blvd Suite 100 Milpitas, CA 95035 Tel 800-ELO-TOUCH Tel 1-408-597-8000 Fax 1-408-597-8001 customerservice@elotouch.
