USER MANUAL Elo Touch Solutions i-series 4.
Copyright © 2020 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Contents Section 1................................................................................................................................................................................................................................................. 6 Product Description.......................................................................................................................................................................................................................................
Storage Manager ............................................................................................................................................................................................................................................................................................................. 40 Wakeup Source .................................................................................................................................................................................
Elo I-series 4.0 Care and Handling .................................................................................................................................................................................................................................................................................. 68 Section 6: Regulatory Information ....................................................................................................................................................................
Section 1 Introduction User Manual –i-series 4.
Product Description Your new I-Series 4.0 Android Interactive Signage system combines the reliable performance from Elo with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the I-Series 4.0 system.
Features: i-series 4.0 User Manual –i-series 4.
Section 2 Getting Started User Manual –i-series 4.
Unpacking Verify that the box contains: • • • • Elo i-series 4.0 Power Brick Region Specific power cable Quick Install Guide Remove all protective materials from the device. Inspect the device for damage. Report immediately if system has damage and/or missing items as listed above. How to Install Power over Ethernet • Unscrew the PoE cover from the back of the device. • Mount the PoE module so that the pins line up with the mating receptacle.
Power / Function Buttons Features and Gestures Power button On-Screen display menu If the power button is pressed for more than 2 seconds, a pop-up screen menu will appear. Android Home Eloview For shutting down the system For rebooting the system For shutting down the system For rebooting the system For Bug Report For taking screenshot For Emergency calling User Manual –i-series 4.
Out of Box Experience (OOBE) Step 1: • Tap anywhere to proceed with set up. User Manual –i-series 4.0 Step 2: • Connect to Wi-Fi or tap “SetS up offline” to skip Wi-Fi set up. • To enroll with EloView you must connect to WiFi. Step 3: • Choose the following set up method. • Follow on-screen instruction to complete the set up.
Elo Hub Home Screen – Enroll with Eloview Refer to ELOVIEW SUPPORT PAGE on www.elotouch.com for Eloview information The Elo Hub Home Screen is the starting point for navigating of the device. You can place your favorite apps and widgets here. Note: The images below may appear different from the actual device. Notification Bar Status Bar Elo View Quick Settings Shortcut Icons Navigation Bar Navigation Bar Recent App - Return to the previous page. Home - Return to the home screen.
Elo Hub Quick Settings To access the Quick Settings, tap 3 lines menu from Elo Hub Home Screen. Located on the upper right side. Settings: ❖ Wi-Fi ❖ Bluetooth ❖ Battery • Tap an Icon once to enable or disable. • Press and hold an Icon to access the settings. • Volume ❖ Move slide bar Left or Right to adjust the volume. Exit Brightness ❖ Move the slider bar left or right to adjust the brightness level. Shortcut to Android System Settings Navigation Bar TBD User Manual –i-series 4.
Android Lock and Home Screens – GMS Note: The images below may appear different from the actual computer. Lock Screen Home Screen Notifications Status Bar Lock Feature Time & Date Shortcut Icon Google apps (Bundle) Search Bar Navigation Bar Home Screen is the starting point for navigating the i-series device. You can place your favorite apps and widgets here. • To unlock the screen to Home Screen, swipe up on the Lock Screen. Note: The default security is Swipe.
Android Notification Panel The notification panel allows for quick access to setting shortcuts and notification alerts. Note: The images below may appear different from the actual device. Quick Settings Bar Notification Setting Notifications Navigation Bar To open the Notification Panel • • • • • From the Home Screen, swipe down from the top of the touch screen. To clear a single notification alert, drag the notification all the way to the left or right. To clear all notification alerts, tap “Clear”.
Android Quick Acess Panel Access Panel allows for quick access frequently used settings, Brightness, and a shortcut to Android System Settings. Note: The images below may appear different from the actual computer. ❖ ❖ ❖ ❖ ❖ ❖ ❖ Quick Access Panel Wi-Fi Bluetooth Do not Disturb Auto-rotation Airplane Mode Screen cast idle mode • • Tap an Icon once to enable or disable. Press and hold an Icon to access the settings. Brightness ❖ Move the slider bar left or right to adjust screen brightness.
Android Application Drawer & Google Application The application drawer is a menu containing all of the applications installed on the device including Android System Settings. This is different from the Home Screen, as it contains every installed app and cannot be customized. Note: The images below may appear different from the actual computer. Google Application To open the Application Drawer (Manager) • Swipe up the Navigation Bar from the Home screen. • To open an application, tap once.
Customize and add a shortcut to the Home Screen. Note: The images below may appear different from the actual computer. • From the Application drawer, press and hold an app or (Icon) then drag the Icon to move the app to the Home Screen. • Drag the Icon into new location and release. • To cancel, drag the icon to “X Cancel”. • To remove a shortcut Icon from home screen, press and hold the Icon then drag the Icon to “X Remove”. • To uninstall an app, press and hold then drag the icon to “Uninstall”.
Section 3 Android System Settings The Android System Settings menu allows you to control most aspects of your device everything from establishing a new Wi-Fi or Bluetooth connection, to installing a third-party onscreen keyboard, to adjusting system sounds and screen brightness. User Manual –i-series 4.
Network & Internet The Network & Internet application allows you to access Wi-Fi, Airplane Mode, Mobile plan , Tethering and Advanced settings of Data Saver, VPN and DNS. To set up Network and Internet, enter Android Settings → Network & Internet → Wi-Fi • Tap Wi-Fi. • • • • Tap Use Wi-Fi to enable . From the list, select a wireless network. When prompted enter the network password. Tap Connect.
Disconnecting a connected Wireless Network • Tap setting of the connected device. • Tap (FORGET) icon to disconnect. Ethernet Note: To connect the i-series 4.0 to Ethernet, it will need an Elo I/O hub (E863687). When available, the i-series 4.0 will automatically prioritize the ethernet connection. If the i-series 4.0 does not, please follow the steps below. • Place the i-series 4.0 into the Elo hub. • Set Wi-Fi to disable. • Go to Wi-Fi settings, tap Use Wi-Fi to disable . • Tap Ethernet.
USB tethering This feature is for sharing Internet connection to another device using a USB cable. Note: The USB cable must be connected first from i-series 4.0 to another device or PC. See Connected device → USB on this user manual. • Tap thering. • Tap USB tethering, to enable . Bluetooth tethering This feature is for sharing internet network connection to another device using Bluetooth. Note: The Bluetooth must be paired first from i-series 4.0 to another device or PC.
Connected devices The Connected devices application allows you to pair Bluetooth devices, NFC, and USB (Tethering File transfer MDI and PTP) To setup, enter Android Settings → Connected devices → USB Note: To activate the USB settings, connect the USB cable from the i-series 4.0 to another device or PC. Once the i-series detects the external computer, it will become available in the USB preference settings. • Tap USB. • From USB Preferences under USE USB FOR choose and tap a feature to enable.
• If the pairing requests a PIN, enter the PIN. • Tap PAIR, to connect. • When the Bluetooth device is successfully connected to i-series 4.0, the connection will show as Active or Connected. Unpair a paired Bluetooth Device • Navigate back to ‘Connected devices’ screen, from AVAILABLE MEDIA DEVICES or PREVIOUSLY CONNECTED DEVICES. • Tap settings of the connected device (e.g. JBL Flip 3).
• Tap 3-dots menu. • Tap Enable wireless display to begin scanning for compatible displays. • From the list, tap a wireless display (e.g. TV). From the Wireless Display device (TV), if promoted tap Allow. Disconnect and forget a connected wireless display • To stop the device from casting, tap the connected wireless display (e.g. TV). • Tap DISCONNECT. Wireless Display name Setting To forget a device • • Tap setting of connected wireless display. From wireless display options screen, tap FORGET.
Printing Note: Make sure i-series 4.0 and printer are connected to the same network. • Tap Connection preferences. • Tap Printing. • Tap Default Print Service. • Tap toggle switch to ON . • Tap 3-dots menu. • Tap Add printer. To add a printer using Wi-Fi printer: • Tap Wi-Fi direct printing to enable . • If prompted, tap ‘ALLOW ONLY WHILE USING THE APP’ to allow the device. • Tap Wi-Fi Direct printers to start searching for a Wi-Fi printer to add. • Tap the printer’s name to connect.
PoE Power Manager When Power over Ethernet is being used, the PoE power manager allows the ability to enable and disable available features. Note: 25.5W is the maximum available power when using the PoE module. Status Light Kit Note: When using the Elo Status Light Kit, this function needs to be enabled. User Manual –i-series 4.
Apps & Notifications App & Notification settings are to streamline app alerts by changing which apps send notifications and how the notifications alert you. To manage App & Notification, enter Android Settings → App & Notification Setting notifications • In the Recently opened apps, tap SEE ALL APPS or App info. • From App Info screen tap an App to set the notification (e.g. Android Keyboard). ❖ In the App property settings you can also DISABLE, ENABLE, and FORCE STOP the app.
• To allow a permission to an application, tap an app from DENIED menu. • To deny a permission to an application, tap an app from ALLOWED menu. Setting notifications in the lock screen • To set up notification in the lock screen from Apps and notification screen, tap Notifications. • Tap Notification on lock screen. Then follow on-screen instruction on how notifications appear in the lock screen. For additional settings • Tap Advanced. • Tap a feature to enable or disable.
• To deny a permission to an application, tap an app from ALLOWED menu. Setting Emergency alerts • • • • • User Manual –i-series 4.0 Tap Advanced from the Apps and notifications screen. Tap Emergency alerts. From the menu of alerts, tap a feature (e.g. AMBER alerts) to enable or disable. For Sound and Vibration settings, tap Vibration to enable or disable under Alert Preferences. For Alert reminder settings, tap Alert reminder sound.
Display The Display application manages the screen’s display settings. To modify Display settings, enter Android Settings →Display → Auto Idle mode • Tap Auto idle mode to enable or disable . • When enabled, the backlight will turn off between the hours of 00:00 and 06:00 daily. Brightness Level • Tap Brightness level. • Move the slider bar right or left to adjust the screen’s brightness. Dark theme • To switch screen theme between dark (black color) or light (white color), enable or disable .
• Tap OK to execute. To disable the time schedule • Tap Schedule. • Tap None. Wallpaper • Tap Wallpaper. • Select a wallpaper from the following options. ❖ Live Wallpapers ❖ Snapdragon Gallery → Download – Picture – Screenshot • Select an image or picture you want as a wallpaper from the folders. • Tap SET WALLPAPER. Advanced Screen timeout • Tap Screen timeout. • Select the time limit from the following option. • Tap to save. Auto-rotation screen • Tap Auto-rotation screen to enable or disable.
• Tap Font size. • Move the slider bar left or right to adjust the text size. Display size • Tap Display size. • Move the slider bar to left or right to adjust the screen size. Screen saver • Tap Screen saver. • Tap Current screen saver to make changes to the current settings. • Select a screen saver from Clock, Colors, Photo Frame, and Photo Table. • For additional clock, Photo Frame, and Photo Table screen savers, tap setting. • To activate Screen saver, tap START NOW. User Manual –i-series 4.
External Screen Orientation • Tap External Screen Orientation to change the orientation of the second screen. • Select the orientation from the following option. • Tap to save. Screen Orientation • Tap Screen Orientation. • Select the orientation from the following option. • Tap to save. User Manual –i-series 4.
Sound The sound application is to manage audio, vibration and Do not Disturb features. To modify settings, enter Android Settings → Sound → Volumes • To decrease or increase the following sound volume, drag slider left or right. Do not Disturb • Tap Do not Disturb. • Tap TURN ON NOW, to enable Do not Disturb, ❖ To manage settings, tap a feature you wish to manage and follow on-screen instructions to complete the set up. • To disable, tap TURN OFF NOW User Manual –i-series 4.
Shortcut to Prevent Ringing • Tap Shortcut to prevent ringing. • Tap toggle switch to enable. • Select from the following options. • To disable , tap toggle switch. Default Notification Sound • Tap Default notification sound. • Select a sound from the list (e.g. Pixie Dust) and tap OK to save. Default Alarm Sound • Tap Default Alarm sound. • Select an alarm sound from the list (e.g. Cesium) and tap OK to save. User Manual –i-series 4.
Audio Policy • Select to audio output port. • Default is Auto User Manual –i-series 4.
Advanced • To enable User Manual –i-series 4.0 or disable on the following features below, tap a feature.
Storage To manage Storage, enter Android Settings → Storage → Internal Shared Storage • To check the status of internal memory storage, tap Internal Shared storage. Storage Manager This feature is to help free up storage space, storage manager removes backed up photos and video from the device. • To enable or disable , tap Storage manager. • To make changes to set days on removing photos and videos, tap Remove photos & Videos. ❖ Select from the options below. • Tap Back to exit.
Wakeup Source The Wakeup Source applications allows you to program the “Touch Screen” to wake up the device from sleep or idle mode. To modify the settings, enter Android Settings → Wakeup Source → Tap to Enable (Checked) or Disable (Unchecked). User Manual –i-series 4.
Privacy The Privacy application is to give you control over what permissions of applications can have. To manage permission, enter Android Settings → Privacy → Permission Manger This is to grant permission of an App that uses storage, phone, and location. • • • • • To manage permissions to an app, tap Permission manager. From the menu of permission manager, tap an app you wish to manage (e.g. Camera). From the camera property shows what applications has camera permissions.
Location To modify Locations settings, enter Android Settings → Location • Tap Location. • To enable or disable, tap Use location • For apps have requested location recently, tap See all. • To update permission, tap App permission. • To scan for Wi-Fi networks and Bluetooth, tap Wi-Fi and Bluetooth scanning, Note: This feature allows apps and services to scan for Wi-fi networks and Bluetooth anytime. This can be used to improve location-based features and services. User Manual –i-series 4.
Security To change Security settings, enter Android Settings → Security → Security Status Google Play Protect • Scans all apps to find any viruses. Find My Device • Once an account is associated with the device, it can be found if the device is misplaced. Security Update • Will provide details about when the last security update was conducted Screen Lock • Tap Screen lock. • From the menu select a security you wish to set. The default security is Swipe. Swipe Security • Tap Swipe.
Pin Security • Tap PIN • Tap YES. • Enter a PIN number must be at least 4 digits minimum and tap NEXT. • Re-enter PIN numbers and tap CONFIRM. • Follow on-screen instruction and tap DONE. User Manual –i-series 4.
Password Security • Tap Password. • Tap YES. • Enter a password, must be at least 4 characters minimum and tap NEXT. • Re-enter password and tap CONFIRM. • Follow on-screen instruction and tap DONE. Remove Screen Lock • • • • • User Manual –i-series 4.0 To remove screen lock, tap Screen lock. If prompted enter the Password (only applicable for PIN, PATTERN and PASSWORD security). Tap None to remove screen lock. Tap YES. Tap REMOVE to confirm.
Accounts To add an account, enter Android • • • • • Settings → Accounts To set up an account, tap Account. Tap + Add account. Enter an email account. Enter an Account type you want to add (PERSONAL - POP3 or PERSONAL – IAMP). Follow the on-screen instructions to complete the setup. User Manual –i-series 4.
Accessibility The Accessibility is a large on-screen menu to control the Elo i-series device. You can control display, audio & on-screen text and more. To modify settings, enter Android Settings → Accessibility • From the menu, select a feature to change the setting. • Select to Speak ❖ If enabled, will speak the text word when it is clicked on. • TalkBack ❖ If enabled, will provide feedback to use the device without having to look at it. • Text-to-speech output ❖ Will convert text into speech.
• To enable or disable , tap the feature. • To adjust slide bar, drag slider right or left. • For other settings, tap the feature and follow the on-screen instruction to complete the setup. User Manual –i-series 4.
Digitial Wellbeing & parental controls • Digital Wellbeing and Parental controls are available here. User Manual –i-series 4.
System To modify settings, enter Android Settings → System → Languages & input • To change language, tap Languages & input. • Tap Language. • Tap + Add a language, then choose from the list of languages to add (e.g. Espanol). • After choosing a language, tap 3-dots menu then tap Remove. • To change a language e.g. from English to Espanol, tap English then tap . • Tap OK to remove selected language. User Manual –i-series 4.
Gestures • Tap Gestures. For camera gesture • Tap Jump to camera. • Tap Jump to camera to enable or disable . ❖ When set to enable, pressing power button twice will activate, the digital camera. For notification volume gesture • Tap Preventing ringing • Tap toggle switch to ON or OFF. ❖ When set to Vibrate mode and notification volume is active, pressing power + volume up buttons together, the notification volume will be set to vibrate mode. ❖ The vibrate mode Icon will also show into status bar.
Date & Time Note: The recommended setting for “Date and Time” is to use, “USE network provided time”. And for Time zone when is set to “USE network provided zone”, you need a sim card to work. For manual settings: • • • • Tap Date & Time. To set Date and Time manually, tap Use network-provided time. Tap Date. Tap Time. • To set time zone, tap network -provided time and select your time zone. • To set to 12 hours format, tap Use locale default. • To set 24 formants, tap Use 24-hours format.
Advanced Reset options • To select a following option to reset, tap Reset options. • From the list, select an item to reset then tap to execute and follow on-screen instruction. Multiple users • Tap Multiple users. • Tap toggle switch to ON. To switch users • Tap a user or name from the following option. To add user Note: only admin can add users. • Tap + Add user or profile. • To set up apps and contents for the user, tap User. Follow on-screen instructions to complete account set up.
To delete guest from the device • Tap 3-dot menu from Multiple Users screen. • Tap Delete Guest from this device. To rename Admin Profile info • Tap admin • Enter the name. • Tap OK to save. Developer (Accessing developer option menu) • To access Developer option menu, go to About tablet →Build number. • Tap Build number 7 times. When successfully done you will see the message “You are now a developer”. • Then go back to User Manual –i-series 4.0 → System → Advanced.
About tablet For viewing specific information of i-series device. To view and modify settings, enter Android - Tap once to change the device name. - Tap once to view add, and update emergency information. - Tap once to view. - Tap once to view Model, Hardware and Serial number information. - Elo i-series Model description. - Tap once to view Android version, Security, Google Play system update, Baseband version, Kernel version and Build number. - IP address information.
Section 4 Operational User Manual –i-series 4.
About Camera App (Snapdragon) Camera Features Camera Options Color Filters Shutter Release icon Gallery Switch to video mode Switch - A switch between Camera to Video. Camera Options - For selecting the best exposure settings to fit the type of scene being shot. That is, in addition to the amount of light in the scene. HDR mode can be enabled from here. All other option available by clicking the gearhead icon are listed in the table below. Shutter Release - For taking picture.
Advanced Settings User Manual –i-series 4.0 • GPS location will be saved • Faces will be detected • Count down timers supports Off, 2 seconds, 5 seconds and 10 seconds • Will take continuous shots • Allows the picture size to be changed.
Take a Picture and Record Video • Tap Snapdragon camera app to access the Digital camera. • To change camera and video settings, see features. • From the switch, located on bottom left side of the i-series 4.0 select one from the following options. For Panorama, tap Panorama Icon. ❖ To take panoramic pictures, tap panorama shutter Icon. ❖ Slowly move the device across to take a panoramic picture. ❖ When finished, tap stop Icon. For Video recording, tap Video Icon.
Take a Screenshot For capturing an image of the screen. The device will automatically save the image in the File folder application. • Press the power button for more than 2 seconds and a pop-up screen menu will appear then tap screenshot. Android File Application The Android File Manager app helps to manage, delete, print, shares and transfer files between the mobile storage and a computer.
Copy and Move Files • To copy or move files into new location press and hold an item from the folders above or tap the folder. • Tap 3 dots menu again and choose “Copy to” or “Move to”. • Tap • • • • • • 3 dots menu to select all items in 3 lines menu and choose from the following options where you want to move or copy the item. To create a new folder, tap 3 dots menu. Rename the folder. Tap Copy or Move to confirm. Print File Note: To print you must set a printer.
General-purpose Input/Output (GPIO) Support The I-Series 4.0 supports a GPIO which can be used to connect to peripherals such as a motion sensor. Elo has an optional GPIO cable (PN: E211544) with flying leads so that it is easy for users to connect their own peripherals.
About Android Debug Bridge (ADB) control Elo handheld computer device supports debugging via Wi-Fi/Ethernet or using the USB cable, Type C to Type A cable. Set I-series 4.0 to (Developer) • Enter Android Settings → About Phone → Build Number. • Tap Build Number 7 times to enter developer mode. • Go back to the • From Developer options on- screen display, enable the option called “USB debugging”. Settings à System à Advanced and you will see “Developer Options”.
Factory Full Reset A full factory reset should only performed if all other recovery methods have failed and all other troubleshooting options. Perfoming a full factory reset results in loss of data. This options will recover the original factory image state by erasing all data in the main storage on the Elo handheld computer.
Optional Peripherals Part Number E413396 E413579 E809321 E134699 E201494 E134286 E001004 E001002 E651272 E644767 E093433 E393160 E384627 E361850 E926356 E514304 E534879 E809509 Comment Elo Power over Ethernet kit 90W power brick kit 10.1” and 15.
Section 5: Technical Support and Maintenance Technical Assistance Technical Specifications Support visit www.elotouch.com/products visit www.elotouch.com/support for technical support for technical specifications for this device Refer to last page for worldwide technical support phone numbers. User Manual – Elo i-series 4.
Elo I-series 4.0 Care and Handling The following tips will help maintain optimal performance of your Elo I-series 4.0: • To prepare for cleaning the touchscreen, power down the device (if possible), or ensure your on-screen software can tolerate false touches while you clean. • Do not get liquids inside the unit. Do not spray the Elo product directly. Instead, use wet wipes, a sprayed cloth or a dampened cloth with the excess moisture squeezed off.
Section 6: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment, or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
Notice to Users in Canada for IC compliance: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada. CAN ICES3 (B)/NMB3(B) This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference.
2. If this equipment appears to cause interference with radio or television reception, or any other device: a. Verify as an emission source by turning the equipment off and on. If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures: i. ii. iii. iv. Move the digital device away from the affected receiver. Reposition (turn) the digital device with respect to the affected receiver.
ECC/DEC/ (04)08: The use of the frequency band 5 150-5 250 MHz is restricted to indoor operation because of the protection requirements of satellite services EC R&TTE Directive EU Directive 2014/53/EU of the European Parliament and of the Council of 16 April 2014 on the harmonization of the laws of the Member States relating to the making available on the market of radio equipment and repealing Directive 1999/5/EC Text with EEA relevance.
Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit www.elotouch.com/e-waste-recycling-program/. Replace the battery with same type only. Improper replacement of battery may cause in risk of burns, fire, and explosions.
Section 7: Warranty Information For warranty information, go to http://support.elotouch.
www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers Google, Android, Google Play and YouTube are trademarks of Google LLC. To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. North America Tel +1 408 597 8000 Fax +1 408 597 8001 elosales.na@elotouch.com User Manual – Elo I-series 4.
