USER MANUAL Elo Touch Solutions PayPoint® Plus for Android
Copyright © 2017 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice.
Table of Contents Section 1: Introduction ...................................................................................................................................................................................................................................4 Section 2: Unpacking and Operation .............................................................................................................................................................................................................
Section 1: Introduction Product Description The Elo PayPoint Plus register is an all-in-one Android based cash register that comes equipped with builtin receipt printer, magnetic stripe reader, barcode reader, cash drawer, and optional customer facing display. In addition to its built-in peripherals, the system has USB, Serial, and HDMI ports that allow for connectivity of external devices.
Section 2: Unpacking and Operation Box Contents Verify that the box contains: • PayPoint Plus for Android • Quick Install Guide • Power Cable • 1x receipt paper roll • 2x cash drawer keys • 1x RJ45 to DB9 Serial Cable User Manual – PayPoint Plus for Android UM600185 Rev.
Elo PayPoint Plus Layout User Manual – PayPoint Plus for Android UM600185 Rev.
A. PayPoint Plus Display Head 1 Magnetic Stripe Reader (MSR) 2 Touch display 3 Barcode scanner 4 Barcode scanner manual trigger 5 SD card slot 6 Speaker User Manual – PayPoint Plus for Android UM600185 Rev.
B. PayPoint Plus Base 7 Customer Facing Display (USA and China part numbers only) 17 Printer power button 8 USB Port 18 AC power input 9 Cash Drawer 19 Micro HDMI port 10 Cash drawer lock 20 Mini USB port 11 Receipt printer 21 12V USB port 12 Cash drawer media slot 22 USB ports 13 Printer Head Release Lever 23 Ethernet port 14 Power button 24 RJ12 cash drawer port 15 Home button 25 2x RJ45 serial ports 16 Printer feed button 1.
6. Speaker The register has a build in speaker on the back of the display head. 7. Customer-Facing Display (North America and China part numbers only) The register base is equipped with a customer-facing display. As a cashier rings up customer orders, the customer facing display will display each order. 8. USB Port (USB 2.0) This USB port can be used to connect other point of sale peripheral devices. 9. Cash Drawer The register is equipped with a cash drawer for storing cash, coins, and checks. 10.
15. Home Button There is a home button that can be used to return to the home page of Android. In EloView if the home and back buttons are pressed together, the PayPoint Plus will return to the EloView homepage. 16. Printer Feed Button Press the printer feed button to feed paper through the PayPoint Plus printer. 17. Printer Power Button Press the printer power button to power off (and to turn back on) the PayPoint Plus printer.
24. RJ12 Cash Drawer Port The register is equipped with a secondary cash drawer port. The cash drawer port follows Star Micronics pin out. Please consult your cash drawer user manual to determine which cash drawer cable you will require. 25. 2x RJ45 Serial Ports The register has two RJ45 serial ports for connecting external peripherals or payment devices.
Power Press the register power button to turn the Elo PayPoint Plus register on. Press and hold power button when the register is on to bring up the Shut Down option screen. In the event that the register freezes and does not respond, press and hold the power button until the register turns off. If the register does not turn off via the power button, the register will need to be powered down by unplugging the power cord from the wall.
Duty Usage Cycle 12 hours on per 24 hours Elo recommends using the content management system or OS scheduling settings and/or EloView commands to manage the duty cycle. This will promote power savings and troublefree operation throughout the life of the register. User Manual – PayPoint Plus for Android UM600185 Rev.
Section 3: Receipt Printer Printer Paper The register receipt printer operates using heat, and not with ink. Printer paper compatible with the Elo PayPoint Plus receipt printer are as follows: Type: Thermal Paper Paper width: 80 mm (58 mm with paper roll guide installed) Printing width: 72mm (50.8mm with paper roll guide installed) Roll Diameter (maximum): 80 mm Thickness: 0.053 – 0.085 mm To change the paper for the Elo PayPoint Plus register receipt printer: 1.
Installing Paper Roll Guide To operate printer with a 58 mm width receipt paper roll, install paper roll guide as follows: 1. Insert the paper roll guide along the groove of the body Note: Securely insert into the groove marked with “∆ 58” 2. Secure the paper roll guide by pressing on it until it clicks in place. User Manual – PayPoint Plus for Android UM600185 Rev.
Cleaning and Care of Printer The following tips will help maintain optimal performance of your Elo PayPoint Plus register receipt printer: • Do not pull any paper that is ejected from the printer. • Do not touch the printer roller or thermal head surface with bare hands. In the case of contact between printer roller or thermal head and hands, clean the roller and/or thermal head surface with alcohol, as specified in the latter parts of this section herein.
Thermal head It is recommendable to clean the printer thermal head once every 6 months. To do so: Moist cotton swab (or soft cloth) with alcohol (ethanol, methanol, or isopropyl alcohol). Wipe the thermal head with the cotton swab to remove any stain from the thermal head. Use a dry soft cloth to wipe the thermal head. Wait to allow the thermal head to dry off, and then shut the printer head cover. Note: Do not clean thermal head immediately after printing, as thermal head may be hot.
Clearing Paper Jam In case of paper jam, open the paper jam printer door (highlighted in light gray outline below) to clear paper jam. Open paper jam printer door by exerting upward pressure on side rib (highlighted by blue arrow below). If unable to unlatch door using finger force, use an aparatus (e.g. coin) to gently exert an upward lever force to the side latch. After removing the paper jam door, rotate the knob to clear the paper jam. Once the paper jame is cleared, replace the paper jam door.
Section 4: Barcode Scanner Out-of-Box Settings Out of the box the default settings of the barcode reader are as follows: • USB VCP (Virtual COM Port) • Presentation Mode o Illumination always on o Red aimer will turn off between reads • Most common barcodes enabled • Beep on successful scan This section covers procedures to set barcode settings and configurations. Note: Not all available configurations are covered herein. For complete list, refer to N3680 User Guide from www.honeywellaidc.com.
Reader Interface VCP Mode (Virtual COM Port): This is the default setting for the scanner out of the box. USB Keyboard Mode: USB HID Mode: User Manual – PayPoint Plus for Android UM600185 Rev.
Illumination Settings The above setting is the default for the scanner. The white illumination light will be on at all times. Scanning the above barcode will disable the white illumination light when the scanner is not in use. Trigger Mode Settings Out of the box the default of the scanner will be presentation mode (always on). The reader will be scanning for barcodes at all times. Manual Trigger mode: Scanning the above barcode will enable manual trigger mode.
Audio Settings Out of the box the scanner will be configured to beep on each successful scan of a barcode. This beep can be enabled or disabled based on your preference. Beep Disable: Scanning the above barcode will disable the beeper when a barcode is successfully scanned. Beep Enable: Scanning the above barcode will enable the beeper when a barcode is successfully scanned. User Manual – PayPoint Plus for Android UM600185 Rev.
Keyboard Country Settings Out of the box the scanner will be configured as US English keyboard US Keyboard (by default): Belgium Keyboard: Canada (French): Czech Republic: France (French): User Manual – PayPoint Plus for Android UM600185 Rev.
Italy: Japan: United Kingdom: User Manual – PayPoint Plus for Android UM600185 Rev.
Additional Configurations Mobile Phone Optimization Out of the box the scanner will be optimized to read printed barcodes. If the primary application for your scanner will be reading barcodes from mobile devices, the reader can be configured for this purpose. Reread Delay If your application requires sometimes rereading of the same barcode, your scanner can be adjusted to allow this. The reader is configured to have a delay between each read of the same barcode to prevent multiple scans of the same item.
Section 5: Technical Support and Maintenance Solutions to Common Problems Problem Suggested Troubleshooting The Elo PayPoint Plus register does not respond when turning on the system. Check that the power cable is properly connected to both the register and the wall. Power button LED will be red when register is properly connected to the wall. OR - Unplug the power cable, re-plug after five seconds, and press the power button to turn on the system.
Technical Assistance Technical Specifications Support visit www.elotouch.com/products visit www.elotouch.com/support for technical support for technical specifications for this device Refer to last page for worldwide technical support phone numbers. User Manual – PayPoint Plus for Android UM600185 Rev.
Elo PayPoint Plus Register Care and Handling The following tips will help maintain optimal performance of your Elo PayPoint Plus register: • Disconnect the power cable before cleaning. • To clean the unit (except for touch screen), use a soft cotton or microfiber cloth lightly dampened with a mild detergent. • It is important that your unit remains dry. Do not get liquids on or inside the unit.
Section 6: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
Notice to Users in Canada for IC compliance: This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
1. In order to meet emission and immunity requirements, the user must observe the following: a. Use only the provided I/O cables to connect this digital device with any computer. b. To ensure compliance, use only the provided manufacturer’s approved line cord. c. The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2.
Radio Equipment Directive Elo hereby declares that the radio equipment type, PayPoint Plus, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com This device is designed and intended for indoor use only. Operation frequency and radio-frequency power are listed as below: o o WLAN 802.11b/g/n/a ▪ 2400 - 2483.5MHz < 17 dBm EIRP ▪ 5150 - 5250MHz < 18 dBm EIRP BT 2400-2483.
Agency Certifications The following certifications and marks have been issued or declared for this peripheral: • US FCC • Canada IC • EU CE • US and Canada UL/cUL • International CB • Japan MIC • Japan VCCI • China CCC • China SRRC • Australia RCM User Manual – PayPoint Plus for Android UM600185 Rev.
中国RoHS (China RoHS) 根据中国法律《电器电子产品有害物质限制使用管理办法》，以下部分列出了产品 中可能包含的有害物质的名称和含量。 中国电子电气产品环境信息 有害物质 触控一体机 电缆组件 玻璃外罩 液晶面板 金属框架 塑胶盖 印制线路板 铅 (Pb) X X X X O X 汞 (Hg) O O O O O O 镉 (Cd) O O O O O O 六价铬 (Cr(VI)) O O O O O O 多溴联 苯 (PBB) O O O O O O 多溴二苯 醚 (PBDE) O O O O O O 本表格依据 SJ/T 11364 的规定编制. O: 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定 的限量要求以下. X: 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的限量要求. 标志说明 根据 SJ/T11364 的要求, 电子信息产品标有以下污染控制标识。 此产品在10年内不会 对环境产生影响。 User Manual – PayPoint Plus for Android UM600185 Rev.
Power Specifications Electrical Ratings Input 100 - 240VAC Operating Conditions Temperature 0°C - 40°C Humidity 20% to 80% (non-condensing) Storage Conditions Temperature -20°C - 50°C Humidity 10% to 95% (non-condensing) Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Elo has put in place recycling arrangements in certain parts of the world.
Section 7: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ User Manual – PayPoint Plus for Android UM600185 Rev.
www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. North America Tel +1 408 597 8000 Fax +1 408 597 8001 elosales.na@elotouch.com Europe Tel +32 (0)16 70 45 00 Fax +32 (0)16 70 45 49 elosales@elotouch.
