USER MANUAL Elo Touch Solutions Interactive Digital Signage (IDS) ECMG3 For IDS 3202L / 4202L / 4602L / 5502L
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Table of Contents Section 1: Introduction ...................................................................................................................................................................................................................... 4 Section 2: Unpacking .......................................................................................................................................................................................................................
Section 1: Introduction Product Description Interactive Digital Signage Elo Computer Module Generation 3 (ECMG3) is designed to slide into the bay on the back of the IDS 02-Series touch displays, without any effect on the monitor’s form factor or requiring any extra cabling. By combining the two, you can transform your Interactive Digital Signage Touch Display into an all-In-one touchcomputer.
Section 2: Unpacking Unpacking the ECMG3 Check that the following items are present and in good condition: • Computer Module • Quick Install Guide • PC Box Cable Cover User Manual – IDS Computer Module UM600229 Rev.
Section 3: Computer Module Installation Installation 1. Use a Phillips head screwdriver to remove the ECM docking cover plate on the back of the touchmonitor. 2. Snap the Computer Module onto the mating connector on the back of the touchmonitor. User Manual – IDS Computer Module UM600229 Rev.
3. Tighten the four screws to secure the Computer Module onto the back of the touchmonitor. Mount the IDS to any VESA compliant wallmount using the extension spacers and screws (included). Note: Once the ECM is installed, the ECM can be easily removed for maintenance reasons by loosening the thumbscrews and sliding it out. User Manual – IDS Computer Module UM600229 Rev.
Connector Panel & Interfaces Touchmonitor & Computer Module Connections 1. Once the Computer Module has been installed, connect the AC power cable between the touchmonitor’s POWER IN connector and the AC power source. a. NOTE: Computer Module can be installed when the AC power cable is connected (Hot pluggable). Do not remove the Computer Module unless it is completely shut off. 2. Make any desired connections to the Computer Module connector panel. 3.
Selecting the Region and Language English is the default language in Windows menus and dialog boxes. You can change this language according to your preference. Choosing the computer name You will be prompted to enter the computer’s name. User Manual – IDS Computer Module UM600229 Rev.
Create a password for the system You will be prompted to create a password for the system. This is optional. If no password is desired, press the “Next” button. Agreeing to Terms and Conditions You will be prompted to agree to the Windows license terms. Click “I Accept” to continue User Manual – IDS Computer Module UM600229 Rev.
Choosing the Windows Update settings You will be prompted to select the Windows Update settings. Selecting the Time Zone When the following window appears, you can set the Computer Module’s time zone, date and time. Click “Next” to finish. Windows Setup completes the OS installation. User Manual – IDS Computer Module UM600229 Rev.
Injecting a New Language in Windows 7 Windows can only run one language at any given time. The Elo Touch Solutions language injection feature can be used to modify your language preference. English is set as the default language, but you can change this language according to your preferences. To use the language injection feature: 1. Power off your system completely. 2. Power on your system. 3. After the Elo splash screen (shown below), press “↑” or “↓” repeatedly to pause on Windows Boot Manager. 4.
5. The following User Interface (UI) will appear: 6. Select “Inject Language” and the following UI will appear. User Manual – IDS Computer Module UM600229 Rev.
7. Click the drop-down list and select the preferred language. 8. Click “Inject Selected Language” 9. While the injecting process, DO NOT use your keyboard or mouse as this may cause an error in the language injection process. 10. After successful installation of the language package, press any key to exit the window. 11. You should see the newly injected language in both “Selected Language” and “Injected Language”. 12. Click “Cance”l “Exit”.
Operating System Setup – Windows 10 Initial setup of the operating system takes approximately five minutes. Additional time may be needed for different Computer Module hardware and operating system configurations. You will need to plug in an external keyboard and/or mouse into the Computer Module connector panel to execute these steps. To set up the Windows 10 OS for the Computer Module, turn on the touchcomputer and follow the instructions on the screen.
Choosing the Windows Settings You will be prompted to select the Windows settings Creating Your Account You will be prompted to create a Username and Password. Once set up, click “Finish” to complete Setup. See reference image below. User Manual – IDS Computer Module UM600229 Rev.
Operating System Setup – No OS No Operating System (No OS) units will require an operating system to be installed on them. Load your operating system of choice onto the Computer Module. Cancel any attempts by your operating system to load drivers for the new USB device (the Elo touchscreen) it finds. Once you have installed an OS image onto your computer, allow the system to automatically install all the available drivers.
Creating the Recovery Flash Drive All Windows 7, Windows 8.1 and Windows 10 Computer Modules come with the built-in Elo Restore Utility on the Windows Desktop. The utility allows for creation of a recovery flash drive based on the purchased operating system. Please create your recovery flash drive immediately. In the event that the HDD/SSD recovery partition accidentally gets deleted or becomes inaccessible, you can use the recovery flash drive to recover your system.
4. After the flash drive is plugged in, you will see the below window. Click “Format Drive” to continue the process. PLEASE NOTE THAT THIS WILL ERASE ALL DATA CONTAINED IN THE FLASH. 5. Click “Create Restore Media” to proceed. This step will take about 10-20 minutes, depending on your system configurations and flash drive performance. User Manual – IDS Computer Module UM600229 Rev.
6. Once the message “Creation Restore Media success…” appears, remove the flash drive and click “Exit” to exit the program. 7. In order to use the recovery flash drive in the case of a system crash, reboot the system and press “F11” several times to enter the “Device Boot Menu.” Subsequently, select to boot from flash drive. 8. When the following UI is presented, click “Install Recovery Solution” button. 9. Follow the on-screen instructions to complete the installation process and then exit the program.
11. Note: The end user must adhere to Microsoft's Licensing Agreement Recovering the Operating System If for any reason the touchcomputer’s operating system needs to be recovered TO FACTORY SETTINGS, you can recover your system by following procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to backup all data, settings, and customer-installed software before proceeding. 1. Power off your system. 2. Power on your system. 3.
4. Select either to “Restore OS 32bit” or “Restore OS 64bit” depending on your OS environment. 5. The following User Interface (UI) will appear: User Manual – IDS Computer Module UM600229 Rev.
6. Select “Restore OS”. The system will automatically test your hardware. Once the process completes, click the “Start” button to perform the system recovery function. 7. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. User Manual – IDS Computer Module UM600229 Rev.
8. Once completed, click the “Close” button. The system will return to the main menu of the Elo Recovery Solution. Click the “Exit” button to restart your system. All data is deleted during the recovery process. The user should back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software. The end user must adhere to Microsoft's Licensing Agreement. User Manual – IDS Computer Module UM600229 Rev.
Section 4: Technical Support If you are experiencing trouble with your Computer Module, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting The Computer Module does not turn on when the power button is pressed.
Technical Assistance Technical Specifications Support visit www.elotouch.com/products for technical specifications for this device visit www.elotouch.com/support for technical support See this user manual’s last page for worldwide technical support phone numbers. Technical assistance for Computer Modules running Windows OS are also available on the computer in the Support Information section of the Systems Properties menu.
Section 5: Safety & Maintenance Safety • To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor. They are not user-serviceable. • The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything inside the ventilation slots.
Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
1. In order to meet emission and immunity requirements, the user must observe the following: a. Use only the provided I/O cables to connect this digital device with any computer. b. To ensure compliance, use only the provided manufacturer’s approved line cord. c. The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2.
China RoHS In accordance to Chinese law (Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products), the section below lists out the name and amount of the toxic and/or hazardous materials that this product may contain.
Explanation of Markings In accordance with the SJ/T11364 requirement, electrical and electronic products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
Section 8: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ User Manual – IDS Computer Module UM600229 Rev.
Notes User Manual – IDS Computer Module UM600229 Rev.
User Manual – IDS Computer Module UM600229 Rev.
Notes User Manual – IDS Computer Module UM600229 Rev.
User Manual – IDS Computer Module UM600229 Rev.
www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers • Touchmonitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. North America Tel +1 408 597 8000 Fax +1 408 597 8001 customerservice@elotouch.com User Manual – IDS Computer Module Europe Tel +32 (0)16 70 45 00 Fax +32 (0)16 70 45 49 elosales@elotouch.
