USER MANUAL Elo Touch Solutions Interactive Digital Signage (IDS) ECMG4 For IDS 6553L
Copyright © 2019 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice.
Table of Contents Section 1: Introduction ............................................................................................................................................................................................................................... 4 Section 2: Unpacking ...............................................................................................................................................................................................................................
Section 1: Introduction Product Description Interactive Digital Signage Elo Computer Module Generation 4 (ECMG4) is designed to slide into the bay on the back of the IDS 53-Series touch displays, without any effect on the monitor’s form factor or requiring any extra cabling. By combining the two, you can transform your Interactive Digital Signage Touch Display into an all-In-one touchcomputer.
Section 2: Unpacking Unpacking the ECMG4 Check that the following items are present and in good condition: • Computer Module • Quick Install Guide • Two antennas User Manual – Elo Computer Module UM600337 Rev.
Section 3: Computer Module Installation Installation 1. Slide the ECM down into the docking bay and slide it in to engage the connector. Tighten the locking screw with a philips screwdriver. Locking Screw User Manual – Elo Computer Module UM600337 Rev.
Connector Panel & Interfaces USB x4 HDMI Ethernet Line Out / Microphone Touchmonitor & Computer Module Connections 1. Once the Computer Module has been installed, connect the AC power cable between the touchmonitor’s POWER IN connector and the AC power source. a. NOTE: Computer Module can be installed when the AC power cable is connected (Hot pluggable). Do not remove the Computer Module unless it is completely shut off. 2. Make any desired connections to the Computer Module connector panel. 3.
Selecting the Language Windows will prompt you to select your language of preference. See reference image below. Agreeing to Terms and Conditions You will be prompted to agree to the Windows license terms. Click “I Accept” to continue. User Manual – Elo Computer Module UM600337 Rev.
Choosing the Windows Settings You will be prompted to select the Windows settings Creating Your Account You will be prompted to create a Username and Password. Once set up, click “Finish” to complete Setup. See reference image below. User Manual – Elo Computer Module UM600337 Rev.
Operating System Setup – No OS No Operating System (No OS) units will require an operating system to be installed on them. Load your operating system of choice onto the Computer Module. Once you have installed an OS image onto your computer, allow the system to automatically install all the available drivers. You can download the latest Elo Touch Driver from www.elotouch.com and proceed to install that driver onto the computer.
1. Right-click on the EloRestoreUtility icon on the Desktop and select “Run as administrator.” 2. Click “Start” button to begin the process. 3. Once completed, you will see a pop-up window that will prompt you to insert a blank flash drive to any of the available USB ports on your system. (For Windows 10, use a flash drive with at least 32GB of space available) User Manual – Elo Computer Module UM600337 Rev.
4. After the flash drive is plugged in, you will see the below window. Click “Format Drive” to continue the process. PLEASE NOTE THAT THIS WILL ERASE ALL DATA CONTAINED IN THE FLASH. 5. Click “Create Restore Media” to proceed. This step will take about 10-20 minutes, depending on your system configurations and flash drive performance. User Manual – Elo Computer Module UM600337 Rev.
6. Once the message “Creation Restore Media success…” appears, remove the flash drive and click “Exit” to exit the program. User Manual – Elo Computer Module UM600337 Rev.
Recovering the System to factory defaults If for any reason the touchcomputer’s operating system needs to be recovered TO FACTORY SETTINGS, you can recover your system by following procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to backup all data, settings, and customer-installed software before proceeding. 1. Power off your system. 2. Power on your system. 3. Plug in the USB drive (created in the previous section) to the computer module.
Recovering the Operating System 1. Select “Restore OS”. The system will automatically test your hardware. Once the process completes, click the “Start” button to perform the system recovery function. 2. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. User Manual – Elo Computer Module UM600337 Rev.
3. Once completed, click the “Close” button. The system will return to the main menu of the Elo Recovery Solution. Click the “Exit” button to restart your system. All data is deleted during the recovery process. The user should back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software. The end user must adhere to Microsoft's Licensing Agreement. User Manual – Elo Computer Module UM600337 Rev.
Software Solutions The following software solutions are can be used to enhance the experience when using the Elo Computer module with the IDS 6553 or 5553L monitor. Qwizdom Octopus – Can be used for whiteboard applications and presentations. The user guide for this software is available at https://qwizdomoktopus.com/user-guide/ DisplayNote Montage – Can be used for wireless presentations and collaboration. The details for this software is available at https://www.displaynote.
Section 4: Technical Support If you are experiencing trouble with your Computer Module, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting The Computer Module does not turn on when the power button is pressed.
Technical Assistance Technical Specifications Support visit www.elotouch.com/products for technical specifications for this device visit www.elotouch.com/support for technical support See this user manual’s last page for worldwide technical support phone numbers. Technical assistance for Computer Modules running Windows OS are also available on the computer in the Support Information section of the Systems Properties menu.
Section 5: Safety & Maintenance Safety • To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor. They are not user-serviceable. • The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything inside the ventilation slots.
Section 6: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment.
Agency Certifications The following certifications and marks have been issued or declared for this monitor: • Europe CE • Australia RCM • Canada CUL, IC • Europe CE • Japan VCCI • United States FCC, UL • International CB User Manual – Elo Computer Module UM600337 Rev.
China RoHS In accordance to Chinese law (Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products), the section below lists out the name and amount of the toxic and/or hazardous materials that this product may contain.
Explanation of Markings In accordance with the SJ/T11364 requirement, electrical and electronic products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
Section 7: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ User Manual – Elo Computer Module UM600337 Rev.
Notes User Manual – Elo Computer Module UM600337 Rev.
User Manual – Elo Computer Module UM600337 Rev.
Notes User Manual – Elo Computer Module UM600337 Rev.
User Manual – Elo Computer Module UM600337 Rev.
www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers • Touchmonitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. North America Tel +1 408 597 8000 Fax +1 408 597 8001 customerservice@elotouch.com User Manual – Elo Computer Module Europe Tel +32 (0)16 70 45 00 Fax +32 (0)16 70 45 49 elosales@elotouch.
