DWH SERIES VIDEO SECURITY SYSTEM Installation and Operation Instruction Manual This manual should be retained in a safe place for future reference
CONTENTS IMPORTANT NOTES READ BEFORE START REQUIREMENT FOR REMOTE VIEW PLANNING YOUR LAYOUT SAFETY INSTALLATION TIPS KIT CONTENTS QUICK START GUIDE SETUP THE CAMERA SETUP THE TOUCH CREEN MONITOR / RECEIVER SYETEM OPERATION REMOTE ACCESS GETTING TO KNOW THE RECEIVER AND CAMERA INSTALLATION SETTING THE CAMERA CHANNEL PAIRING THE CAMERA TO RECEIVER CAMERA INSTALLATION SYSTEM INTRODUCTION LIVE SCREEN DISPLAY ZOOM FEATURE RECORDING LIVE VIDEO PLAYING BACK RECORDED VIDEO SYSTEM MENU SYSTEM OPERATION CAMERA SE
ALARM SETUP SCREEN PERIOD MELODY SYSTEM SETUP SCREEN POWER SAVING SCREEN AUTO LOCK TIME CLOCK ALARM TIME SETTING TIMER FORMAT STORAGE SYSTEM UPGRADE LANGUAGE QUICK TIPS REMOTE ACCESS OVERVIEW DOWNLOADING APPS ANDROID iPHONE/iPAD CONNECTING TO THE INTERNET MAINTAINING THE SYSTEM UPGRADING YOUR FIRMWARE TROUBLE SHOOTING PRODUCT SPECIFICATION RECORDING TIME FOR MEMORY CARD BATTERY USED IN THE RECEIVER 27 28 28 29 29 30 30 31 31 32 32 33 33 34 34 34 34 34 34 35 36 36 37 39 39 39
IMPORTANT NOTICE Please Read Before You Start
FCC/CE WARNING This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15 of the FCC rules and ETSI (EN) 300 328. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
System “Device ID” and “Password” are provided on a label applied at the back of the LCD Monitor (behind the pull out stand). The “Device ID” and “Password” are needed for remote viewing. For security purpose, it is recommenced for user to copy the “Device ID” and “Password” information to the user manual, following by removing the label containing the “Device ID” and “Password” information. Please store this manual in a safe place to protect the device ID and password information for future reference.
PLANNING YOUR LAYOUT NOTE: The camera has an open field RF operating range of up to 150m.
any holes through an external wall for a cable, ensure the hole is sealed up using a suitable sealant to prevent drafts. To prevent a fire or electrical shock hazard, do not attempt to open the housing while the camera is exposed to rain water or wet conditions. Do not expose any wiring connections to weathering. If terminating any wiring connections outdoors then use a suitable weathering box to insulate the connections. There are no user serviceable parts inside.
KIT CONTENTS 1 x Wireless Camera 2 x 5V/1A Power Adaptor 1 x Internet Cable 1 x Wireless Touch Screen LCD Monitor w/Cradle 1 x Camera Stand 1 x Fixing Pack 9 1 x Antenna 1 x Instruction Manual
QUICK START GUIDE For further details on the installation of the camera bracket and fixings please refer to page14. Set Up the Camera Screw the camera antenna clockwise onto the back of the camera Screw the camera bracket clockwise onto the lower body of the camera. If the camera is to be installed to the ceiling, screw the camera bracket clockwise onto the upper body of the camera. To Wireless Camera Set Up the Wireless Touch Screen Monitor 1.
The monitor is fitted with a rechargeable battery and can operate for up to 2 hours on battery power once fully charged (w/Power Saving function activated). The monitor can be carried around anywhere within operating range of the camera(s), but should be used in a dry environment as it is not weatherproof. System Operation Refer page20, for Camera, System and Recording Settings. Remote Access Can be done via iPhone / iPad / iPod Touch w/iOS 5.0.1 or above, Android smartphone / tablet v2.
GETTING TO KNOW THE MONITOR AND CAMERA Cradle (back/side) Antenna Receiver (back/side) Reset Receiver Power Dock Power Data Cable Connection SD slot AC Power Connection Pull-Out Stand AC Power Connection Camera Front view Back view Power status Antenna connector Power pigtail Link status Power/Pair button Light sensor Microphone WHAT THE LIGHTS MEAN Light Power status Link status State What it means On (Red) The camera is on. Off The camera is off.
INSTALLATION Setting the Camera Channel (Optional) The wireless camera will be supplied preset to channel 1. The monitor supports up to 4 cameras. Follow the steps below in Camera Setup section (P.20) to setup or change the monitor channel of the camera. If you are adding another camera to link with the supplied monitor in this kit, then ensure its channel is set to a different channel to the existing camera(s). Pairing the Camera to Receiver (Optional) Follow the steps in Camera Setup section (p.
Camera Installation: A. Secure camera stand on the wall B. Loosen the thumb screw C. Adjust the camera to the correct viewing position then tighten the screw and T-bolt.
SYSTEM INTRODUCTION Your monitor’s system software operates through a series of screens that let you choose groups of operations. For example, when you tap on the camera icon in the Pop-up menu, you can set how you want the main viewing screen, “the Live screen” to display images from the paired cameras. You can scan between cameras, show all cameras on a single screen (Quad view), or only display specific camera. The Live screen lets you view the camera transmissions.
WHAT THE ICONS MEAN Icon What it does Camera Mode Select how you want the Live screen to display camera input: Scan between cameras (5 seconds) Quad view (all paired cameras display) Full view (1 camera displays on full screen) Volume Adjust the volume level. System Settings Access the system software operation and setting page or view recorded events. SD Capacity Indicates memory capacity remaining. Battery Capacity Displays battery capacity. This graphic shows battery at nearly full.
Live Screen Displays The Live screen displays in 2 views - Quad View or Full View. Quad View displays the images in 4 quadrants (only display camera that is ON). Tap a quadrant to display single camera view / full view. Tap on that image again to return to Quad View. Zoom Feature To zoom into a particular area, to activate zoom mode. 1. Go to full view, then tap 2. Select the zone by tapping the zone area to view zoom in screen. Recording Live Video 1.
Playing Back Recorded Video 1. Tap on the highlighted day containing the recording you want to view. The Record List screen will display that day’s recordings listed in a folder. If you tap on a day that is not highlighted, a folder displays with no recordings listed. 2. Tap on the recording you want to view. It displays on the screen. 3. Tap on any area of the screen that does not have control icons to bring up the playback progress bar. Tap that area again to close it. 4.
Main Screen Camera Setup Recorder Setup Network Setup Alarm Setup System Setup Quick Tips Sub Screens What it Does Camera Setup Pairs new cameras to the receiver. Camera on Makes the cameras visible to the monitor. Brightness Brightens or darkens the video of that camera. Motion Detection Records when something moves in front of the camera. Continues recording for 2 minutes. Schedule Record Set up a schedule for pre-determined recording times and lengths.
SYSTEM OPERATION Camera Setup Screen Tap on camera setup. This screen should display: Camera Pairing Your camera is paired to the monitor at the factory to channel 1. To add new camera(s) to your system, you have to pair it to the different channel(s). 1. Tap the camera image you want to pair. A processing icon displays for a 60 second countdown. 2. Press and release the Pairing button on that camera’s power cord (see page 12). The system will indicate pairing is successful when pairing completes. 3.
Brightness Tap the camera to change brightness level. The default brightness is 0, and the range is from -2 through 2. Recorder Setup Screen Motion Detection Tap the camera’s to set the sensitivity to Off, Low or High. Default = low. The screen will return to the Motion Detection screen after 10 seconds or when you press the Back icon.
Email Alert The system can notify you when it detects motion from any camera by sending you an email alert. The email alert contains information such as the time that motion was detected and by which camera. In order to enable the Email Alert function, you must enter both incoming and outgoing email addresses. We strongly recommend you use Gmail to set up as the outgoing email server. tell users when the system detects motion from any camera (Motion Detection must be activated).
4. Repeat the previous step for the Password The password entered here must be the same password as the password for the outgoing email account. 5. Repeat Step 3 for the Email To account. 6. Tap OK to save the settings, then tap < to return to the previous screen. If you are using Gmail as the outgoing SMTP server, check SSL and use the data in the following table: SMTP Server SMTP Port Username For Gmail Smtp.gmail.com 465 XXXX@gmail.com Password XXXXXXXXXX Email to XXXX@gmail.com 23 Enter this.
Schedule Record Up to 5 scheduled recording sessions available in a single day. You are limited to the size of the SD card for how long a total recording time you have. These recording sessions must begin and end within a single 24hour period. They cannot cross into the next day. 1. Tap the camera/channel number you want to record (1 - 4). Multiple cameras can be selected. 2. Set the recording start and end time.
Clear a Scheduled Recording 1. Access the Schedule Record screen. 2. Tap on the scheduled recording you want to clear (1-5). The screen displays the settings for that schedule. 3. Tap CLEAR. The screen resets to the default values for that recording slot. Network Setup Screen The Network Setup screen allows you to select your internet type, set a security code. You can also display system default configuration. Internet Setup 1. Tap Internet Setup icon to display the Internet Setup screen. 2.
3. Tap OK at the system reboot prompt. The Network Setup screen displays. Security Code Set up your security code to limit who can have access to the system from a remote location. 1. Tap Security Code icon to display the Security Code screen. 2. If you have previously entered a code, the screen will display your current code 3. Tap on the change code field, a key board screen displays.
4. Enter your security code. 5. Tap OK. The system will return to Network Setup screen. Note: Security code must be entered to gain remote access. Network Information 1. Tap the Network Information icon to display the Network Information screen. 2. Tap the BACK arrow to return to the previous screen. Note: The DID is a unique code specific to your monitor and is required to gain remote access to your cameras over the internet.
Period This selection allows you to select the alarm/siren duration for Clock Alarm and Timer. 1. Tap Period. The Set Siren Duration screen displays. 2. Select the alarm duration time required 3. Tap the BACK arrow to return to the previous screen. Melody This selection allows you to select a melody for the siren. 1. Tap Melody. The Change Siren Melody screen displays. 2. Select the melody required 3. Tap the BACK arrow to return to the previous screen.
System Setup Screen Power Saving In Power Saving mode, the monitor will shut off LCD after idle for 2 minutes. Press Power button once to reactive the monitor. If a motion detection event or scheduled recording begins, the LCD turns back on automatically. 1. Tap Power Saving Enable to activate power saving. Default is off. 2. A check mark appears on your selection. 3. Tap the BACK arrow to return to the previous screen.
Screen Auto Lock In Auto Lock mode, the monitor will enter screen lock mode after it has been idle for 2 minutes. Auto Lock disables the touch screen and removed the icons from the display. 1. Tap Screen Auto Lock 2. Tap your selection; a check mark displays. 3. Tap the BACK arrow to return to the previous screen. Note: From the Live screen, tap the Power button once to unlock the screen and return to normal touch screen operation.
Clock Alarm This feature operates as an independent alarm clock. It does not affect the operation of live video or recording video. 1. Tap 2. 3. 4. 5. to display the Clock Alarm screen. Tap on an alarm button (total of 5 to select from). Tap on the hour/minutes block then UP/DOWN arrows to set the time. Tap on AM/PM to toggle between the two. Tap SAVE, then back. Time Setting This screen contains fields to set the Month, Day, Year, Hour, Minute and AM/PM. 1. Tap to display the Time Setting screen. 2.
3. Tap on the AM/PM block to switch between the two. 4. Tap SAVE when you are finished. Timer This feature operates as an independent alarm clock. It does not affect the operation of live video of recoding video. 1. Tap to display the Time Setting screen. 2. Tap on each field to set it. Use UP/DOWN to set the field. 3. Tap START to begin the time. When the time reaches 00:00, an alarm beeps until you tap OK.
System Upgrade To upgrade the firmware from the vendor website, you must download and store it in the SD card root directory. Refer to Upgrading Your System Software (p.33 and p.36) Language English is the default language. If you change the language, all system settings default to the original factory settings. You will have to reenter any specialized settings. From the pop up menus, tap the following icons This screen should display: 1. Select the language required.
Quick Tips The Quick Tips screen provides additional details on important subjects of system operation. Tap on a subject to display the information. REMOTE ACCESS Overview This DWH Series Video Security System lets you view live video from your iPhone, iPad, or Android smartphone or tablet. Free apps are available through the iTunes App Store or the Android Market. Up to 2 remote users can access live video at the same time as long as they have the User ID (DID) code and security code.
Connecting to the internet The docking cradle charges your monitor as well as provides an internet connec tion. When you are connected to the internet, live video will continue to display on the monitor, but monitor's touch operation will become limited. Monitor's touch operation will resume normal after disconnecting from the internet by select Charge Only option from the pop up menu, or remove monitor from the docking cradle. 1. Connect the AC adapter to the docking cradle. 2.
Connecting to the Intranet (Home Network) When the monitor is placed in the cradle and "charge only" is selected, you can still access your live video from smartphone(s) or tablet(s) as long as those devices are also connected to the same network as the monitor. For example, your smartphone is connected to your home network via WiFi, in this case, live video will still be displayed on the monitor as well as on the smartphone.
TROUBLE SHOOTING TROUBLE The receiver and cameras are on but there is no image on the screen No image Poor picture quality The motion sensor not working No recording happens although it has the schedule set. Unable to pair the camera to the receiver A white image appears at night SOLUTIONS Screen lock may be on. Tap the Power button to unlock the screen. Make sure the camera is power on. Make sure the monitor has enough charge / connect it to AC/DC adaptor.
LIVE screen has no icons. System locked up Unbable to play the video clips from the SD card improve the night vision or place it in a well lit area (recommend to install a security lamp to improve lighting). Screen lock may be on. Tap the Power button to unlock the screen. Power off the receiver and restart. If power button does not respond, use a pin to press the reset button. The video files play with a Quicktime® player. Download this free player from www.apple.com . Ensure your PC has SD card reader.
PRODUCT SPECIFICATION Camera Maximum channels Communication Range LCD Monitor Resolution Camera Resolution Operating Temperature Operating Voltage Current Consumption Night Vision Dimension Battery Receiver 4 150 metres in open space 800 x 480 Single Camera: 480x272 / Multiple Camera: 320x240 o o -10 C ~ 50 C DC 5V / 1A 500mA (MAX) 800mA (MAX) 8m 151x74x49 mm 184x128x28 mm N/A 3.