Owner manual

15
Warranty
Conditions and limitations
The museq is covered by a limited warranty for a period of 24 month against defects in parts and labor from
the date of purchase. Natural wear is not covered by this warranty. elysia will remedy problems caused by
material or workmanship either by repair or replacement to restore the product to full performance without
charge for parts and labor. Repairs or replacements will not extend the warranty period.
The warranty is given to the original purchaser only and is not transferable. elysia will only give warranty on
products purchased through authorized elysia dealers. The warranty will only be valid in the country of the
original purchase unless otherwise pre-authorized by elysia.
All warranties become void when the product has been damaged by misuse, accident, neglect, modica-
tion, tampering or unauthorized alteration by anyone other than elysia authorized service personnel.
The warrantor assumes no liability for property damage or any other incidental or consequential damage
whatsoever which may result from failure of this product. Any and all warrantees of merchantability and t-
ness implied by law are limited to the duration of the expressed warranty.
This warranty gives you specic legal rights and you may also have other rights which vary from state to
state. Some of the above limitations may not apply to you.
Return and packaging
In case you notice any defect, please contact elysia directly for technical support. You can nd the corre-
spondent contact data at the end of this warranty statement. You will receive a return authorization which
enables you to send your product to the elysia factory where it will be repaired and then sent back to you.
All returns to the factory must be in the original packaging, accompanied by the return authorization, and
must be shipped via insured freight at the customer‘s own expense. A new original packaging can be or-
dered from elysia. The customer may be charged for new factory original packaging if he fails to ship the
product in the original factory packaging.
In case that a product must be returned to the factory from a country outside Germany, the customer shall
adhere to specic shipping, customs, and commercial invoicing instructions given with the return authori-
zation as elysia will not be responsible for transportation costs or customs fees related to any importation or
re-exportation charges whatsoever.
After repair, the product will be returned to the customer via prepaid, insured freight, method and carrier to
be determined by elysia. elysia will not pay for express or overnight freight service or pay for shipments to
locations outside Germany. All damages caused by transport are not covered by this warranty.
Contact data
For technical support please contact:
elysia GmbH
Am Panneschopp 18
41334 Nettetal
Germany
[e-mail]
Version 1.1
Printed in Germany
APPENDIX – Warranty