User Guide EM001
Copyright © 2009. All Rights Reserved. eMachines User Guide Original Issue: 06 / 2009 Model number: __________________________________ Serial number: ___________________________________ Purchase date: ___________________________________ Place of purchase: ________________________________ Visit http://registration.emachines.com and discover the benefits of being an eMachines customer.
Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Warnings • • • • • Do not use this product near water. Do not place this product on an unstable cart, stand or table.
: Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury. Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product. • Use the product only with the supplied power supply cord set.
Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm. http://www.acer-group.com/public/Sustainability/sustainability04.htm.
: Note: The statement above is applicable only to eMachines system with an ENERGY STAR sticker. eMachines ENERGY STAR qualified products: • Produce less heat and reduce cooling loads, and warmer climates. • Automatically go into "display sleep" and "computer sleep" mode after 10 and 30 minute of inactivity respectively. • Wake the computer from sleep mode by pushing keyboard or moving mouse. • Computers will save more than 80% energy at "sleep" mode. ENERGY STAR and the ENERGY STAR mark are registered U.S.
Taking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain. Eyes • Rest your eyes frequently. • Give your eyes regular breaks by looking away from the monitor and focusing on a distant point. • Blink frequently to keep your eyes from drying out. Display • Keep your display clean.
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Contents Chapter 1: Checking Out Your Computer . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Chapter 2: Setting Up and Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . 6 Working safely and comfortably . . .
Contents Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . File management . . . . . . . . . . . . . . . . . . . . . . . . . Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Checking Out Your Computer 1
Chapter 1: Checking Out Your Computer About this guide This guide includes information and maintenance instructions that are specific to your model of computer. Some illustrations in this guide may look different than your computer because hardware options and port locations may vary. Product Registration When using your computer for the first time, it is recommended that you immediately register it.
Front Component Icon Description DVD/CD drive Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). This drive may be a CD, recordable CD, DVD, recordable DVD, Blu-ray, or HD DVD drive. Memory card reader Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other device into the memory card reader. Power button/power indicator Press this button to turn the power on or off.
Chapter 1: Checking Out Your Computer Back Important Your computer’s hardware options and port locations may vary from this illustration. Component Icon Description Kensington lock slot (optional) Connects to a Kensington-compatible computer security lock. Voltage switch The switch is preset at the factory. Make sure that this is set to the correct voltage for your area. Power connector Plug the power cord into this connector. PS/2 keyboard port Plug a PS/2 keyboard into this port.
Component Icon Description Center/subwoofer jack (orange plug) (optional) Plug your center speaker and subwoofer into this jack. Surround L/R speaker jack (black plug) Plug your rear right and left speakers into this jack. Audio in/side speaker jack (blue plug) -ORSide speaker jack This jack is user configurable for one of the following: Stereo in: Plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer (Default).
Chapter 2 Setting Up and Getting Started 6
Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • Adjust the screen so it is perpendicular to your line of sight, and the top of the screen is no higher than eye leve. • Place your feet flat on the floor or on a footrest. • Keep ventilation openings clear of obstructions.
Chapter 2: Setting Up and Getting Started Preparing power connections Protecting from power source problems Warning High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.
Checking the voltage selection Caution If you set the voltage selection switch incorrectly, your system will be damaged. Make sure this switch is set correctly for your location before turning on your computer. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. The power supply should always be set to this when your computer is operating in the United States. In other areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz.
Chapter 2: Setting Up and Getting Started Connecting to a broadband modem or network Important Your computer may be equipped with a built-in Ethernet (network) jack. For information about setting up a wired or wireless Ethernet network. You can connect your computer to a cable or DSL (broadband) modem or to a wired Ethernet network. To connect to a broadband modem or to an Ethernet network: 1 Insert one end of the network cable into the network jack on the back of your computer.
2 Insert the other end of the modem cable into a telephone wall jack. (The modem will not work with digital or PBX telephone lines.) 3 If you want, you can connect a telephone to the PHONE jack on the modem on the back of your computer. Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources.
Chapter 2: Setting Up and Getting Started Connecting to a Web site After you set up an account with an Internet service provider (ISP), you can access the many information sources on the World Wide Web. To connect to a Web site: 1 Connect to your Internet account. 2 Depending on the method you use to connect to your Internet account, you may need to start your Web browser. Click (Start), then click Internet. Your default Web browser opens showing an opening page or welcome screen.
Downloading files Caution To protect your computer against viruses, make sure that you scan the files you download. Downloading is the process of transferring files from a computer on the Internet to your computer. To download files or programs from a Web site: 1 Connect to your Internet account. 2 In the address bar, type the address of the Web site that contains the file or program you want to download, then press ENTER.
Chapter 2: Setting Up and Getting Started Ethernet networking Wired Ethernet networking An wired Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is commonly used in offices around the world and can be used to build computer networks in the home. Ethernet, Fast Ethernet, or Gigabit Ethernet Important Check local code requirements before installing Ethernet cable or other wiring in your home or office.
Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet. Cable/DSL modem Router Equipment you need for a router-based Ethernet network Important For best results, all Ethernet components should be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000).
Chapter 2: Setting Up and Getting Started When buying your router, be sure the model includes everything your network needs, including: • Internet security features, such as a firewall, to protect your network from unwanted intruders • 4-port switch to eliminate the need for additional network hardware • DHCP server/dynamic IP address assignment to automatically configure network and IP addresses Determining if an Ethernet card is already installed on your computer Setting up wired Ethernet network hardwa
Connecting network cables We recommend using category 5 (Cat 5), unshielded, twisted-pair cable (about 1/4-inch diameter with a thin outer-jacket, containing eight color-coded wires), and equipment compatible with this type of cable. This type of cable is equipped with RJ-45 connectors (like a large telephone jack connector, but with eight pins) on each end.
Chapter 2: Setting Up and Getting Started In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Cable/DSL modem Router WAN port To set up a network using a router: 1 Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet. 18 2 Turn on your computers. 3 Plug one end of a straight-through network cable into any numbered port on the router (except the WAN port).
Establishing your Ethernet network connection Naming the computers and the workgroup Important You must give each computer on the network a unique Computer Name and the same Workgroup Name. Make sure that you have set up your router (wired network) or access point (wireless network). If you are setting up a wired network, make sure that you have connected the network cabling. Configuring the TCP/IP protocol A networking protocol is a language computers use to talk to each other.
Chapter 2: Setting Up and Getting Started Adding a printer to your network Instead of plugging a printer into each of your computers, you can add a printer to your network. To add a printer to the network, do one of the following: • Connect your printer to your networked computer, then share the printer. For information about sharing printers, see “Sharing drives and printers” on page 20. • Connect your printer to your router or access point if the router or access point includes a USB or parallel port.
2 Right-click the drive or folder that you want to share, then click Share. The Properties dialog box opens. If you share a drive, the entire contents of that drive will be available to everyone on your network. If you share a folder, only the contents of that folder will be available to everyone on the network. 3 Click the Sharing tab. Click Share. - OR If Share is grayed out, click Advanced Sharing to set sharing for this drive or folder. 4 Click OK, then click Close.
Chapter 2: Setting Up and Getting Started Using the network After the drives and printers on each network computer are shared, you can: • View shared drives and folders • Map a network drive • Open and copy files stored on other network computers • Print documents on network printers Viewing shared drives and folders Help For more information about sound workgroups, click Start, then click Help and Support. Type workgroups in the Search box, then press ENTER.
3 Click × to close the window. Opening files across the network To open files across the network: 1 Start the program for the file you want to open. 2 Click File, then click Open. 3 Browse to the network drive that contains the file you want to open. 4 Double-click the folder containing the file, then double-click the file. Copying files across the network To copy files across the network: 1 Click (Start), then click Computer. The Computer window opens.
Chapter 3 Troubleshooting 24
First steps If you have problems with your computer, try these things first: • Make sure that the power cord is connected to your computer and an AC outlet and that the AC outlet is supplying power. • If you use a power strip or surge protector, make sure that it is turned on. • If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive is not full. • If an error message appears on the screen, write down the exact message.
Chapter 3: Troubleshooting Add-in cards The computer does not recognize an add-in card • Shut down and restart your computer. • Make sure that you have installed the required software. For more information, see the documentation that came with your add-in card. Audio See “Sound” on page 42. CD or DVD drives See “Optical disc drives” on page 38. DVD drives • See “CD or DVD drives” on page 26.
• Make sure that all computers are using • the same Subnet Mask. If you assigned IP addresses to the computers, make sure that all computers have different IP addresses. For home networks, IP addresses should be 192.168.N.N where N is a number you assign between 0 and 254. The first N should be the same for all computers on your network and the second N should be different for all computers on your network. The computer does not recognize an add-in Ethernet card • Shut down and restart your computer.
Chapter 3: Troubleshooting Expansion cards The computer does not recognize an expansion card • Shut down and restart your computer. • Make sure that you have installed the required software. For more information, see the documentation that came with your expansion card. File management Help For more information about restoring deleted files, click Start, then click Help and Support. Type System Restore in the Search box, then press ENTER.
• Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. Caution All deleted files will be lost when you empty the Recycle Bin. • Save your files to another drive. If the hard drive is full, copy any files not regularly used to backup media, then delete them from the hard drive. You see a “Data error” message • This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program.
Chapter 3: Troubleshooting You see a “Non-system disk” or “disk error” error message • Your hard drive may have become damaged. Internet See also “Modem (dial-up)” on page 33. You cannot connect to the Internet • If you are using a dial-up modem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See your setup poster to make sure that the connections have been made correctly.
You see an “Unable to locate host” message and are unable to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties. • Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.
Chapter 3: Troubleshooting Keyboard The keyboard does not work • Make sure that the keyboard cable is plugged in correctly. For more information, see the poster that came with your computer. • Remove all extension cables and switch boxes. • Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. • Try a keyboard that you know works to make sure that the keyboard port works. • Reinstall the keyboard device driver.
You see a “Not enough memory” error message • Close all programs, then restart your computer. Memory card reader Drive letters for the memory card slots do not appear in the My Computer window • Reboot your computer. Modem (cable or DSL) • See the documentation that came with your modem for additional troubleshooting information. Modem (dial-up) See also “Internet” on page 30.
Chapter 3: Troubleshooting Help For more information about dialing properties, click Start, then click Help and Support. Type dialing in the Search box, then press ENTER. • Disconnect any answering machine, fax • • machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem. Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem.
• Try another telephone line (either a • different telephone number in your house or a telephone line at a different location). If you can connect on this line, call your telephone service. Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, call your telephone service. The telephone line may be too noisy. You cannot connect to the Internet • The ISP may be having technical difficulties. Contact your ISP for technical support.
Chapter 3: Troubleshooting The modem is not recognized by your computer • Make sure that the line connected to the modem is working and plugged into the appropriate port on your computer. See your setup poster to make sure that the connections have been made correctly. • If the modem shares the telephone line with another device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use). • Use the modem cable that came with your computer.
• Make sure that the monitor cable is • • • connected to the video port on the back of your computer. Check the cable for bent or damaged pins. Reinstall the device driver. Connect a monitor that you know works to your computer. The color is not uniform • Make sure that the monitor warms up for at least 30 minutes before making a final judgment about color uniformity. The text on the display is dim or difficult to read • Adjust the brightness and contrast controls. • Change the display settings.
Chapter 3: Troubleshooting The mouse works erratically • If the mouse pointer begins moving erratically across the computer display or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy. • Clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical sensor is clean and free of debris. Networks You cannot connect to your company network Every network is unique. Contact your company computer department or network administrator for help.
• Make sure that the drive is configured • correctly by following the instructions in the drive documentation. Reinstall the device driver. An audio CD does not produce sound • Make sure that the disc label is facing up, then try again. • Some music CDs have copy protection software. You may not be able to play these CDs on your computer. • Make sure that the volume controls are turned up. • Make sure that the mute controls are turned off.
Chapter 3: Troubleshooting • DVDs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match. The regional code on your DVD drive is determined by your computer’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4. Your DVD drive’s regional code must match the regional code for the disc.
Printer The printer will not turn on • Make sure that the printer is online. Many printers have an online/offline button that you may need to press. • Make sure that the power cable is plugged into an AC power source. The printer is on but will not print • Check the cable between the printer and your computer. Make sure that it is connected to the correct port. • Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing.
Chapter 3: Troubleshooting Help For more information about printer troubleshooting, click Start, then click Help and Support. Type printer troubleshooter in the Search box, then press ENTER. Sound You are not getting sound from the speakers • Make sure that the speakers are turned on. • Make sure that the volume controls are turned up. • Make sure that mute controls are turned off. • If you are using external speakers, see the speaker setup poster to check your speaker connections.
Recovering your system You can solve most computer problems by following the information in “Troubleshooting” on page 24 or in the technical support pages at www.emachines.com. Problem solving may also involve reinstalling some or all of the computer’s software (also called recovering or restoring your system). eMachines provides everything you need to recover your system under most conditions.
Chapter 3: Troubleshooting Creating recovery discs If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand. To create recovery discs: 1 Click (Start), All Programs, eMachines, then click eMachines Recovery Management. eMachines Recovery Management opens.
Recovering pre-installed software and drivers As a troubleshooting step, you may need to reinstall the software and device drivers that came pre-installed on your computer from the factory. You can recover using either your hard drive or the backup discs you have created. • New software—If you need to recover software that did not come pre-installed on your computer, you need to follow that software’s installation instructions.
Chapter 3: Troubleshooting Returning your system to its factory condition In case your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can reinstall using either your hard drive or the recovery discs you have created. Caution This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system.
4 Click OK. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process may take a while, but a eMachines Recovery Management screen shows you its progress. When the recovery has finished, a dialog box prompts you to restart your computer. 5 Click OK. Your computer restarts. 6 Follow the on-screen prompts for first-time system setup.
Chapter 3: Troubleshooting 4 Insert the second recovery disc when prompted, then follow the on-screen prompts to complete the recovery. Telephone support Before calling Customer Care If you have a technical problem with your computer, follow these recommendations before contacting Customer Care: • Make sure that your computer is connected correctly to a grounded AC power outlet that is supplying power. If you use a surge protector, make sure that it is turned on.
• See the troubleshooting section of this chapter. Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: - Power cords or plugs are damaged - Liquid has been spilled into your computer - Your computer was dropped - The case was damaged Instead, unplug your computer and contact a qualified computer technician.
Appendix A Regulations and safety notices 50
FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix A: Regulations and safety notices Notice: Canadian users This Class B digital apparatus complies with Canadian ICES-003. Remarque à l'intention des utilisateurs canadiens Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity for EU countries Hereby, Acer, declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Notice for New Zealand 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Appendix A: Regulations and safety notices CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. Digital audio output statement The optical connector contains no laser or light emitting diode (LED) more than Class I. Radio device regulatory notice Note: Below regulatory information is for models with wireless LAN and/or Bluetooth only.
English Acer Incorporated 8F, 88, Sec. 1, Hsin Tai Wu Rd., Hsichih Taipei Hsien 221, Taiwan Declaration of Conformity We, Acer Incorporated 8F, 88, Sec. 1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, Taiwan Contact Person: Mr. Easy Lai, e-mail:easy_lai@acer.com.
R&TTE Directive 1999/5/EC as attested by conformity with the following harmonized standard: • Article 3.1(a) Health and Safety • EN60950-1 • EN62311 • Article 3.1(b) EMC • EN301 489-1 • EN301 489-3 (Applicable to non-bluetooth wireless keyboard mouse set). • EN301 489-17 • Article 3.2 Spectrum Usages • EN300 440-2 (Applicable to non-bluetooth wireless keyboard mouse set). • EN300 328 • EN301 893 (Applicable to 5GHz high performance RLAN). Year to begin affixing CE marking 2009. Jul.9.
English Federal Communications Commission Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Remark: All images are for reference purposes only. Actual configuration may vary.
