Owner's Manual

A-1

Solving Common Problems

Cause Solution

My computer Computer is not properly connected to a grounded wall outlet.

doesn’t work Make sure the power cord is firmly plugged into the wall outlet and into the computer.

Wall outlet is not working.

To check to see whether the wall outlet works, plug other device (such as a lamp) into

the wall outlet. If it is not working, use other wall outlet.

When the computer turned down by sudden power failure, it will not operate if you

press the power button. To turn on the computer, refer to the followings:

Unplug the power cord to turn off your computer and wait about 10 seconds for

complete discharge and re-plug the power cord. Then press the power button.

This chapter instructs you how to deal with the problems you might experience when using your

computer. The problem is listed first, followed by the solution. Read it before calling a technician

if a problem occurs.

Power

Cause Solution

Hard disk drive The files stored on your hard disk may be fragmented.

operation seems slow Check for lost allocation units by running Disk Defragmenter. (For more information,refer

to the Windows Help. To open Windows Help, click the Start button, and then click

Help and Support.)

Hard disk drive The files stored on your hard disk may be corrupted.

access indicator Check for lost allocation units by running Disk Defragmenter. (For more information,

light stays on refer to the Windows Help. To open Windows Help, click the Start button, and then click

Help and Support.)

Hard Disk Drive

Chapter 1