Owner's Manual

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Solving Common Problems
Cause Solution
The optical drive CD/DVD is not properly seated in the optical drive.
cannot read CD Eject the CD/DVD, gently but firmly press down on the CD/DVD to seat it in the drive,
then reload.
Your optical drive is not recognized.
Turn off the computer, wait at least 30 seconds, and then turn on the computer.
CD/DVD has been inserted upside down.
Eject the CD/DVD, turn it over, then reload. (The label on the CD/DVD should be facing
up.)
CD/DVD is dirty.
Clean the CD/DVD with a CD/DVD cleaning kit (available in computer stores).
CD/DVD is defected.
Try another CD/DVD. If it operates well, the CD/DVD is defected.
The DVD-ROM drive The high speed DVD-ROM drive takes few seconds to stop the running of the spindle
takes about 5 to 10 motor when you press the eject button, immediately after using CD or DVD, to open
seconds to open the tray.
the tray when I press Wait about 5 to 10 seconds after pressing the eject button to give the DVD sufficient
the eject button time to stop the running of the spindle motor and eject the tray.
Optical Drive
Cause Solution
How do I control You can control the audio volume level by using the Master Volume window.
the audio volume Click the Start button, point to All Programs, point to Accessories, point to Entertainment,
level? and then click Volume Control. When the Master Volume window appears, in the each
device area, you can drag the volume bar up or down to adjust the audio volume level.
Computer doesn’t Audio has been muted.
produce any sound Click the Start button, point to All Programs, point to Accessories, point to Entertainment,
and then click Volume Control. When the Master Volume window appears, verify that
the Mute option check box is empty.
Volume is turned down.
Click the Start button, point to All Programs, point to Accessories, point to Entertainment,
and then click Volume Control. When the Master Volume window appears, drag the
volume bar upward.
The speakers are not properly connected.
Make sure that the speakers are properly connected to the computer.
Audio