Installation Guide
TROUBLESHOOTING
Burner does not light after 
ODS/pilot is lit
Delayed ignition of burner
Burner backfiring during 
combustion
1. Burner orifice(s) is clogged
2. Inlet gas pressure is too 
low
1. Manifold pressure is too 
low
2. Burner orifice(s) clogged
1. Burner orifice(s) is clogged 
or damaged
2. Damaged burner
3. Gas regulator defective
4. Inlet gas pressure is too 
low
1. Clean burner orifice (see 
Cleaning and Maintenance,
page 17) or replace burner 
orifice
2. Contact local natural or 
propane/LP gas company
1. Contact local natural or 
propane/LP gas company
2. Clean burner ( see  Cleaning
or replace burner orifice
1. Clean burner (see 
Cleaning
and Maintenance,
 page 17) 
or replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
4. Contact local natural gas or 
propane/LP company
20
WARNING: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
•  Do
not touch any electrical switch; do not use any
 phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
IMPORTANT:  Operating appliance where impurities in air exist may create 
odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements
and glues, new carpet or textiles, etc., create fumes. These fumes may mix 
with combustion air and create odors. These odors will disappear over time.
Heater produces unwanted 
odors
ODS operates)
1. Open window and ventilate 
room.Stop usingodor-caus -
ing products while heater is 
running
2. Refill supply tank (propane/
LP gas only)
3. Locate and correct all leaks 
(see
Checking Gas Connec-
tions,  page 9)
1. Open window and/or door 
for ventilation
2. Contact local natural or 
propane/LP gas company
3. Clean ODS/pilot (see 
Cleaning and Maintenance,
page 17)
1.
Heater burning vapors from 
paint, hair spray, glues, 
cleaners, chemicals, new 
carpet, etc. (see 
IMPORT-
ANT
 statement above)
2. Low fuel supply (propane/
LP gas only)
3. Gas leak  See 
WARNING
statement in the center
1. Not enough fresh air is 
available
2. Low line pressure
3. ODS/pilot is partially 
clogged
Heater shuts off in use
OBSERVED PROBLEM
REMEDYPOSSIBLE CAUSE
and maintainence, page 17
CONTINUED
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