Warranty

If you have other questions, please contact Customer Service Hotline
[phone]
LIMITED LIFETIME WARRANTY
Limited Warranty shall apply to the original purchaser at the original installation point only
The following components are warranted for life to the original owner, subject of proof of purchase: Firebox, Combustion
Changer, Heat Exchanger.
General Warranty: This Limited Lifetime Warranty will be void if the appliance is not installed by a qualified installer in
accordance with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not
operated and maintained according to the operating instructions supplied with the appliance, and does not extend to (1)
firebox assembly damage by accident, neglect, misuse, abuse, alteration, negligence of others, including the installation
thereof by unqualified installers, (2) the costs of removal, reinstallation or transportation of defective parts on the
appliance, or (3) incidental or consequential damage. All service work must be performed by an authorized
service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of the merchantability of
fitness for the purpose and of all other obligations or liabilities. Sure Heat Mfg. Co. does not assume for it any other
obligations or liabilities in connection with the sale or use of the appliance. In states that do not allow limitation on how
long an implied warranty lasts, or do not allow exclusion of indirect damage, those limitations of exclusions may not apply
to you. You may also have the additional rights not covered in this Limited Lifetime Warranty.
Sure Heat Mfg. Co. reserves the right to investigate any and all claims against the Limited Lifetime Warranty and decide
upon method of settlement.
All costs for removal and reinstallation are the expressed responsibility of the purchaser.
For repair or replacement of a defective part or parts, contact our customer service department at 1-800-229-5647. You
will be asked to provide valid warranty registration, proof of purchase and model number.
Purchased From: ______________________________________________Date: __________________________
Size:
VFLB42
Name ______________________________________Date: ____________Phone ( ) __________________
Address ____________________________________________________________________________________
City ________________________________________State ____________Zip __________________________
E-mail ______________________________________________________________________________________
VFLB36
SHM International 3140 Moon Station Road, Kennesaw GA 30144
VFLB36 and VFLB42