User manual

Page | 136
 Issues occur when users compile/run the embedded OS which has
been modified by themselves.
 Customers encounter issues related to their own applications.
 Customers experience problems caused by unauthorised alteration
of our software source code
2.2 Maintenance service clause
1. Product warranty will commence on the day of sale and last 12
months provided the product is used under normal conditions
2. The following situations are not covered by the warranty,
Embest will charge service fees as appropriate:
 Customers fail to provide valid proof of purchase or the product
identification tag is damaged, unreadable, altered or inconsistent
with the product.
 Products are subject to damage caused by operations inconsistent
with their specification;
 Products are subject to damage in either appearance or function due
to natural disasters (flood, fire, earthquake, lightning strike or
typhoon) or natural aging of components or other force majeure;
 Products are subject to damage in appearance or function due to
power failure, external forces, water, animals or foreign materials;
 Products malfunction due to disassembly or alteration of
components by customers, or repair by persons or organizations
unauthorized by Embest Technology, or alteration from factory
specifications, or configured or expanded with components that are
not provided or recognized by Embest Technology;
 Product failures due to the software or systems installed by
customers, inappropriate software settings or computer viruses;
 Products purchased from unauthorized merchants;