embrava Installation Guide Embrava Desk Sign ®
What’s inside Before you start 03 In the Box 04 05 Connecting the Desk Sign Powering the Desk Sign 06 Networking the Desk Sign 08 Mounting the Desk Sign Mount Accessories Mounting on a Partition Mounting on a Desk Mounting on a Wall Mounting on Glass Troubleshooting 12 13 14 16 18 20 22
Before you start What’s inside First things first, before you power on and have your Desk Sign manage a workspace you must first have registered and have youDevice startManagement System (DMS) Portal as shown below: access toBefore the Embrava 02 In the Box 03 Connecting the Desk Sign 04 05 06 Power Network 04 Partition/Desk Mount 05 From within the Embrava DMS, you can connect to your specific Integrated Workplace Management System (IWMS), maps Desk Wall/Glass Mount 06 Signs to workspaces and confi
In the Box Once you’ve received your Desk Sign, you will find the following included in the box: Desk Box Unit Box Desk Sign USB cable Serial number and MAC addresses on USB Type-C to USB-A male cable used to packaging and device to help setup and power the Desk Sign.
Connecting the Desk Sign Powering the Desk Sign Networking the Desk Sign 05
Powering the Desk Sign Follow the steps below to connect your Desk Sign to power: 1. Remove the cable cover from the back of the device as shown below: 2. Connect the USB-C end of the USB cable 3. Replace the cable cover as shown below provided into the USB-C adaptor into the and then plug the USB-A end of the USB back of the device. Alternatively, connect an cable provided into a USB-A power source.
Powering the Desk Sign 4.
Networking the Desk Sign Wireless network connectivity Note: Your wireless network requires outbound access to port 443 and port 8883 for the Desk Sign to function. 1. Connect your Desk Sign to USB power as 2. As the Desk Sign boots up, the screen 3. Tap the name of your preferred Wi-Fi described in the Powering the Desk Sign below will be displayed for you to choose a network, enter the password and select section of this guide. Once powered up the Wi-Fi network.
Networking the Desk Sign Wireless network connectivity Note: Your wireless network requires outbound access to port 443 and port 8883 for the Desk Sign to function. 4. The Desk Sign will now attempt to 5. Once successfully connected to the 6. The Desk Sign will now reboot applying connect to the Embrava DMS over the Embrava DMS, the Desk Sign will pull down its configuration and then display the selected Wi-Fi network.
Networking the Desk Sign Wired network connectivity Note: Your wired network requires outbound access to port 443 and port 8883 for the Desk Sign to function. 1. Connect an Ethernet cable into the 2. Connect your Desk Sign to power as 3. Once successfully connected to the Ethernet adaptor on the back of the Desk described in the Powering the Desk Sign Embrava DMS, the Desk Sign will pull down its Sign as shown below. section of this guide.
Networking the Desk Sign Wired network connectivity Note: Your wired network requires outbound access to port 443 and port 8883 for the Desk Sign to function. 4. The Desk Sign will now reboot applying its configuration and then display the availability of its mapped workspace as shown below. The Desk Sign is now ready to be mounted at its assigned workspace.
Mounting the Desk Sign Mount Accessories Mounting on a Partition Mounting on a Desk Mounting on a Wall Mounting on Glass 12
Mount Accessories Note: The Partition/Desk Mount and Wall/Glass mount are sold separately from the Desk Sign.
Mounting on a Partition Partition/Desk Mount (SKU: MNTPART01) Note: When applying adhesive stickers to a surface be sure to first clean the surface and apply at least 10 seconds of pressure when applying. 1. Using the Partition/Desk mount, screw 2. Peel one side of the adhesive stickers 3.
Mounting on a Partition Partition/Desk Mount (SKU: MNTPART01) 4. Connect the Desk Sign to power and slide the device onto the screw hooks of the mount bracket to lock it into position. Tips for hiding cabling There are several options to hide the cabling when mounting on a partition: 1. Use conduit. 2. Route the USB cable through the cable channel so that the cable can exit and be hidden from the top of the device as 1. 2. shown in the image on the right. 3.
Mounting on a Desk Partition/Desk Mount (SKU: MNTPART01) Note: When applying adhesive stickers to a surface be sure to first clean the surface and apply at least 10 seconds of pressure when applying. 1. Using the Partition/Desk Mount, screw 2. Peel one side of the adhesive stickers 3.
Mounting on a Desk Partition/Desk Mount (SKU: MNTPART01) 4. Peel the other sides of the adhesive stickers and place the mount and device in position placing pressure on both the top and sides of the mount to ensure it holds to the surface. Tips for hiding cabling To completely hide the cabling when mounting on a desk, you can use the Wall Mount and create a hole in the desk to route the cable as shown below.
Mounting on a Wall Wall/Glass Mount (SKU: MNTMAG01) 1. Remove the mount plate and 4 screws 2. Screw the mount plate into position and 3. Route your power/network cables from the Wall/Glass mount packaging as create a hole 1.5in x 0.6in (40mm x 15mm) through the hole and into the back of the shown below. directly below the Wall Mount as illustrated device. Replace the cable cover as shown below: below. 0.6in (15mm) 1.
Mounting on a Wall Wall/Glass Mount (SKU: MNTMAG01) 4. Attach the Desk Sign to the hook screws of the mount plate and slide the device down to lock it in position.
Mounting on Glass Wall/Glass Mount (SKU: MNTMAG01) Note: When applying adhesive stickers to a surface be sure to first clean the surface and apply at least 10 seconds of pressure when applying. 1. Remove the mount plate, rear cover and 2. Peel one side of the plate adhesive and 3. Peel the other side of the plate adhesive 3M adhesives from the Wall/Glass mount apply it to the back of the wall plate. Do the and place the mount plate into position on packaging as shown below.
Mounting on Glass Wall/Glass Mount (SKU: MNTMAG01) Note: When applying adhesive stickers to a surface be sure to first clean the surface and apply at least 10 seconds of pressure when applying. 3. Connect your required cable, replace the 4. Peel the other side of the rear cover adhesive and position it behind the device on the opposite cable cover and slide the Desk Sign onto side of the glass to cover the back of the device. the mount hooks as shown below.
Troubleshooting Error Messages Rebooting the Desk Sign Restoring Factory Settings Support 22
Error Messages Troubleshooting Your device has not been registered or Your device is cannot communicate with Or, “Cannot load config from Embrava DMS” licence to use the Desk sign has expired. the Embrava DMS servers. Please ensure means that the device has not been assigned Please contact Embrava support to get your your device is connected to a network with to a workspace in either the 3rd party booking device registered. outbound access to port 443 and 8883.
Rebooting the Desk Sign Troubleshooting In addition to power cycling the Desk Sign, the Desk Sign can also be rebooted following the steps below: 1. Tap the menu button from main screen 2. The Bookings screen is now displayed as 3. Follow the prompts from the Control as highlighted below to show the Bookings show below. Now tap network icon and screen to reboot the Desk Sign. screen. then the time consecutively as shown below to unlock the Control screen. Menu button 2. INSTALLATION GUIDE 1.
Restoring Factory Settings Troubleshooting The factory settings of the Desk Sign can be restored in 2 ways: 1. During boot up, tap the screen when the 2. Alternatively, from the tap the menu button from the main screen to show the Bookings “Tap anywhere to restore factory settings” screen as shown below. Tap the network icon and then the time consecutively to unlock the message appears as shown below and Control menu and follow the prompts to restore the factory settings. follow the prompts.
Support Troubleshooting This section details the different areas you can utilize to get assistance with your implementation of the Embrava Desk Sign: FAQ Our Frequently Asked Questions (or FAQ) lists the responses to all of our commonly received questions. This should be your first point of support as 9 out of 10 queries are usually resolved by the FAQ. You can access the FAQ at the URL below: https://www.embrava.
FCC Regulatory Information Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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