RELEASE NOTES EMC® Avamar® 7.0 Release Notes P/N 300-015-227 REV 06 March 11, 2014 These release notes contain supplemental information about EMC Avamar release 7.0 and release 7.0 Service Pack 1. Topics include: ◆ ◆ ◆ ◆ ◆ ◆ ◆ ◆ ◆ ◆ ◆ Revision history ........................................................................................................ 2 Product description................................................................................................... 3 New features and changes ...
Revision history Revision history The following table presents the revision history of this document. 2 Revision Date Description 06 March 11, 2014 • Added a documentation errata item for the EMC Avamar Administration Guide. • Updated “Avamar release 5.x and earlier clients no longer supported” on page 70.
Product description Revision Date Description 02 October 11, 2013 • Updated “Known problems and limitations” on page 36 to remove bugs 52484 and 50875, which were fixed. • Added the section “Fixed problems for the Avamar 7.0 GA release” on page 29. • Updated “Technical notes” on page 60 to add information about support for removable media in Avamar Desktop/Laptop. • Updated “Oracle database plug-in” on page 50 to include workarounds for bugs 50021 and 46892.
New features and changes Avamar server The following topics list the new features and changes for the Avamar server in release 7.0. IPv6 networking Avamar 7.0 supports Avamar server and client components in both IPv6 networks and IPv4 networks. Note: Avamar support for IPv6 is not available for the HP-UX PA-RISC platform. Elimination of the blackout window The Avamar server now supports backups during the garbage collection (GC) operation.
New features and changes Data Domain system support Avamar 7.0 supports version 5.3 of the Data Domain Operating System (DD OS). This release also adds support for storing backups of the following data on a Data Domain system: ◆ ◆ ◆ ◆ ◆ ◆ ◆ Windows System State data (added in Avamar release 7.0 Service Pack 1) Windows Clustering backups (added in Avamar release 7.
New features and changes Avamar Client Manager Avamar Client Manager includes the following new features and enhancements in Avamar 7.0: ◆ A redesign of the Avamar Client Manager user interface to be more task-oriented and easier to use. ◆ Error message enhancements to make the messages more clear and useful for resolving errors. ◆ Addition of support for push upgrades to Mac, Solaris, Debian Linux, Ubuntu Linux, and NDMP Accelerator clients.
New features and changes Backup clients Avamar clients and plug-ins were updated in release 7.0 and release 7.0 Service Pack 1 to include several new features and enhancements. Details on new and existing platform and environment support is available in the EMC Avamar Compatibility and Interoperability Matrix on EMC Online Support at https://support.EMC.com. New features for multiple clients Multiple clients and plug-ins include the following new features and enhancements in release 7.0 and release 7.
New features and changes ◆ Support for the DB2 Command Line Processor (CLP) for backup, restore, recover, and roll forward operations. The Avamar Plug-in for DB2 supports the db2 backup, db2 restore, db2 recover, and db2 rollforward commands. ◆ Redirected restores of automatic table spaces. ◆ Support for backups of archived transaction logs, which you can later use for rollforward operations.
New features and changes Microsoft SharePoint VSS The Avamar Plug-in for SharePoint VSS adds support for SharePoint Server 2013 in release 7.0. Microsoft SQL Server The Avamar Plug-in for SQL Server includes the following new features and enhancements in release 7.0 and release 7.0 Service Pack 1: ◆ Avamar release 7.0 Service Pack 1 includes support for Windows 8.1 and Windows Server 2012. ◆ Enhanced support for SQL Server 2012 AlwaysOn availability groups, including backups on secondary replicas.
New features and changes NDMP Accelerator The Avamar NDMP Accelerator includes support for the following new features and enhancements in release 7.0: ◆ NetApp ONTAP 8.1. ◆ VNX 7.1.34.0 and VNXe 2.3.0. ◆ EMC Isilon NAS devices. ◆ Backup from a Celerra replication target. Oracle The Avamar Plug-in for Oracle includes the following new features and enhancements in release 7.0: ◆ Support for incremental backups with Block Change Tracking either enabled or disabled.
New features and changes SAP with Oracle The Avamar Plug-in for SAP with Oracle includes the following new features and enhancements in release 7.0 and release 7.0 Service Pack 1: ◆ Avamar release 7.0 Service Pack 1 includes support for SAP BR*Tools 7.40. ◆ Support for multiple BR*Tools versions and multiple Oracle versions on the same SAP server host. You cannot have 32-bit and 64-bit versions of the SAP plug-in on the same SAP server host.
Fixed problems VMware Avamar support for VMware includes the following new features and enhancements in release 7.0 and release 7.0 Service Pack 1: ◆ Avamar release 7.0 Service Pack 1 includes support for VMware vSphere 5.5. ◆ Support for vSphere 5.1 and EXT4 filesystems, and enhanced LVM support.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 2 of 18) Issue number Product feature Problem summary 49352 Administration Guide Escalation 5842:Axionfs crash on SP1 server ade_restore.
Fixed problems Table 1 Fixed problems for the Avamar 7.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 4 of 18) Issue number Product feature Problem summary 38805 Avamar server Escalation 4612:RCA - Node Offline with FATAL >> stripetab::getnodestripeiterator 39004 Avamar server Escalation 4635 - RFE: gsan should exit without segfaulting with non-default permissions 39298 Avamar server Escalation 4535:Node 0.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 5 of 18) Issue number Product feature Problem summary 45751 Avamar server Escalation 5375 - gsan should exclude locked backup records when date range flags 47120 Avamar server Escalation 5542: Create general framework to handle exceptions from ~/src/common 47910 Avamar server While adding a new node, GSAN crashes sometimes with assert error (t.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 6 of 18) Issue number Product feature Problem summary 36311 Client CLONE: bug 36299-Escalation 4258: Avamar release 6.1: assert error (elements->size() <= (size_t)maxsendentries), /local/abs2/work/src/avclient/nbackdir.cpp line 396 37343 Client Escalation 4449:CBT denied 'Disk order..
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 7 of 18) Issue number Product feature Problem summary 32889 Data Domain system integration Escalation 3760:Avamar Garbage Collection completion dependant on ddrmaint response 34485 Data Domain system integration Escalation 5247 - update product security guide with log location "/usr/local/avamar/var/log/switch_monitoring.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 8 of 18) Issue number Product feature Problem summary 36918 Enterprise Manager CLONE: bug 36332-Escalation 4244:Need clarification on expected behavior on how EM GUI reads dstaddr information from repl_cron.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 9 of 18) Issue number Product feature Problem summary 45214 Exchange VSS plug-in CLONE: bug 45211-Escalation 5328:(Avamar 7.0)GLR not working -: Powershell Error 45851 Exchange VSS plug-in ESC5416: writecache registry setting is empty 45860 Exchange VSS plug-in CLONE: bug 45859-ESC5268: DDR zero hash causing AvFS findfile failure 45911 Exchange VSS plug-in CLONE: bug 45909-Escalation 5418:(Avamar 7.
Fixed problems Table 1 Fixed problems for the Avamar 7.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 11 of 18) Issue number Product feature Problem summary 40832 Management Console CLONE: bug 40831-Escalation 4856:Avamar 6.1 bug in schedules when changing Windows region settings 41275 Management Console Escalation 4869:GUI report error when editing system profile. 41595 Management Console Escalation 4946:EM Server Flush Failing because /EM_BACKUPS not present.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 12 of 18) Issue number Product feature Problem summary 36444 Management Console Server Escalation 4273:vm retired clients are disabled. Unable to re-add - greyed-out 36712 Management Console Server Escalation 4314:In the MCS Activity Monitor, there is a significant discrepancy between New Bytes on Backup jobs and Replication jobs for VMware image backups done via Data Domain.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 13 of 18) Issue number Product feature Problem summary 51863 Management Console Server Escalation 6199:6.1.1.
Fixed problems Table 1 Fixed problems for the Avamar 7.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 15 of 18) Issue number Product feature Problem summary 33089 SharePoint VSS plug-in CLONE: Bug 34109 - Escalation 3920:(Avamar 7.0 - main branch merge) MOSS VSS GLR: Axionfs/DDR is too slow and can timeout when using Kroll 43003 SharePoint VSS plug-in CLONE: bug 42999-Escalation 4364:(Avamar 7.0)avmossvss Error <0000>: The back-end client [SPDNW01V] will be dropped later in the process.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 16 of 18) Issue number Product feature Problem summary 35990 Upgrade CLONE: bug 35037-CLONE: bug 31055-Escalation 3510:Total capacity is reported different in Avamar version 5 and version 6. 37054 Upgrade Escalation 4394:Updating Enterprise Manager Server Failed (Workflow) -> take_checkpoint.rb 37059 Upgrade Escalation 4394:Updating Enterprise Manager Server Failed (Workflow) -> update_ems.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 17 of 18) Issue number Product feature Problem summary 33685 VMware Escalation 3875:RFE to remove checkbox selection for VMware FLR plugin in Select for Backup View 36556 VMware Escalation 4309:RFE - unified VMimage proxy to use DDNS & DHCP 40355 VMware CLONE: bug 39351-Escalation 4706: Avamar 7.
Fixed problems Table 1 Fixed problems for the Avamar 7.0 DA release (page 18 of 18) Issue number Product feature Problem summary 37686 Windows VSS plug-in CLONE: bug 37528-Escalation 4469:(Avamar 7.0)Windows 2008 Avamar backup failing with exceptions. 38372 Windows VSS plug-in CLONE: bug 38343-Escalation 4470:(Avamar 7.0)Cluster WinPE disaster restore fails if critical service installed on a cluster shared disk 40003 Windows VSS plug-in CLONE: bug 39962-Escalation 4781:(Avamar 7.
Fixed problems Fixed problems for the Avamar 7.0 Service Pack 1 DA release This section provides details on fixed problems for the Avamar 7.0 Service Pack 1 DA release. Table 3 Fixed problems for the Avamar 7.0 Service Pack 1 DA release (page 1 of 3) Issue number Product feature Problem summary 54263 Administration Guide CLONE: bug 54239-Escalation 6515:Avamar 7.
Fixed problems Table 3 Fixed problems for the Avamar 7.0 Service Pack 1 DA release (page 2 of 3) Issue number Product feature Problem summary 51494 Exchange VSS plug-in CLONE: bug 51493-Escalation 6029:(Avamar 7.0 SP1)Exchange 2010: GLR Browse works but fails to restore Complete Inbox 52090 Exchange VSS plug-in CLONE: bug 52088-Escalation 5213:(Avamar 7.0 SP1)Exchange backups failing with VSS errors 52368 Exchange VSS plug-in CLONE: bug 52367-Escalation 6188:(Avamar 7.
Fixed problems Table 3 Fixed problems for the Avamar 7.
Environment and system requirements Fixed problems for the Avamar 7.0 Service Pack 1 GA release This section provides details on fixed problems for the Avamar 7.0 Service Pack 1 GA release. Table 4 Fixed problems for the Avamar 7.0 Service Pack 1 GA release Issue number Product feature Problem summary 57770 Avamar server CLONE: bug 57769-esc 6972:7.0.1 - During Checkpoint Maintenance "ERROR: <0001> stripe::unsafestripewrite readonly iogroup size=1...
Environment and system requirements Server dependencies for client features The following client features require specific versions of Avamar server software: ◆ Server dependencies for client features: • Granular Level Recovery (GLR) with the Exchange VSS plug-in requires build 6.0.0-580 or later. • The SharePoint VSS plug-in requires build 6.0.0-580 or later. • The Avamar Client for LifeLine requires build 5.0.2-41 or later. • The SQL Server plug-in requires release 6.1 or later.
Environment and system requirements Retire or delete clients You cannot use Avamar Client Manager to retire or delete clients activated to an Avamar server older than version 5.0.1.31. It is possible to use Avamar Client Manager to retire or delete clients activated to Avamar server version 5.0.1.31 However, the task fails when attempted immediately after the MCS is restarted and while it is still initializing.
Known problems and limitations Known problems and limitations The following topics discuss known issues and limitations in this release of Avamar. Temporary solutions are provided if they are available. Server The following table lists known problems for this release of the Avamar server.
Known problems and limitations Avamar Client Manager The following table lists known problems for this release of Avamar Client Manager. Table 7 Avamar Client Manager known problems ID Description 48138 Avamar Client Manager cannot manage clients of Avamar servers that have the additional firewall hardening feature installed When you install the firewall hardening feature on an Avamar server, the firewall blocks an Avamar server port that must be open for full functionality of Avamar Client Manager.
Known problems and limitations All backup clients and plug-ins The following table lists known problems in this release for all backup clients and plug-ins. Table 9 General backup client known problems 38 ID Description 1403 Backups longer than seven days might fail due to session ticket expiration Backups that take longer than seven days to complete might fail if they are forced to re-establish a connection with the server and their session ticket has expired.
Known problems and limitations Microsoft Windows client The following table lists known problems for this release of the Avamar Client for Windows. Table 10 Windows backup client known problems (page 1 of 2) ID Description 26326 Hard links are not preserved by default To successfully back up and restore hard links on Windows clients, add the --x18=1048576 option to the dataset for scheduled group backups or to the Backup Command Line Options dialog box for on-demand backups.
Known problems and limitations Table 10 Windows backup client known problems (page 2 of 2) ID Description N/A Certain Avamar warnings that appear in Windows Server 2008 System State restore can be ignored When performing a Windows client System State Restore in Windows Server 2008 using Avamar, warnings like the following can be ignored: 2013-06-27 21:24:48 avtar Warning <7834>: Access denied due to security constraints, path:"C:\ProgramData\Application Data".
Known problems and limitations Avamar Web Restore The following table lists known problems for this release of Avamar Web Restore. Table 11 Avamar Web Restore known problems ID Description 42284 Avamar Web Restore replaces special characters in file name during restore Restoring a file with special characters in the file name results in replacement of the characters in the restored file name.
Known problems and limitations Windows Cluster File Server plug-in The following table lists known problems for this release of the Windows Cluster File Server plug-in for Windows Server 2012 clusters.
Known problems and limitations Table 14 Avamar Desktop/Laptop known problems (page 2 of 2) ID Description 48272 Folder hierarchy that is more than 20 folders deep can cause a JavaScript time-out When using the Avamar Desktop/Laptop UI to back up a file in a folder hierarchy that is more than 20 folders deep, the web browser can encounter a JavaScript time-out. To work around this problem, follow the web browser instructions to increase the JavaScript time-out value.
Known problems and limitations AIX, FreeBSD, HP-UX, Linux, CentOS, and Solaris clients The following table lists known problems for this release of the Avamar clients for AIX, FreeBSD, HP-UX, Linux, and Solaris. Table 15 AIX, FreeBSD, HP-UX, Linux, CentOS, and Solaris client known problems 44 ID Description 10392 Avamar directory protection issues Only the root user can create files in the VARDIR (/var/avamar or /usr/local/avamar/var, depending on the installation).
Known problems and limitations Novell NetWare client The following table lists known problems for this release of the Avamar Client for NetWare. Table 16 Novell NetWare client known problems ID Description 30603 Pre-6.1 client incompatibilities with 6.1 and 7.0 servers Beginning with version 6.1, Avamar servers use a strengthened FIPS 140-2 compliant SSL/TLS protocol that is incompatible with earlier versions of the Avamar Client for NetWare.
Known problems and limitations Microsoft Exchange VSS plug-in The following table lists known problems for this release of the Avamar Plug-in for Exchange VSS. Table 17 Microsoft Exchange VSS plug-in known problems (page 1 of 2) ID Description 14998 Exchange Public Folders and items permissions changed after recovery Avamar can recover folders and items within Exchange Server Public Folders.
Known problems and limitations Table 17 Microsoft Exchange VSS plug-in known problems (page 2 of 2) ID Description N/A Public Folders permissions requirements To back up public folders, set the Exchange Permission Level on the public folders for the account that is performing the backup to a minimum of Reviewer. In other words, set the Read permission to Full Details and the Other permissions to Folder Visible on the Permissions tab of the Mailbox Properties dialog box.
Known problems and limitations Microsoft SQL Server plug-in The following table lists known problems for this release of the Avamar Plug-in for SQL Server. Table 19 Microsoft SQL Server plug-in known problems (page 1 of 2) ID Description 19575 Tail-log backup of a small amount of data may result in data not available If the tail-log backup fails for any reason during a restore, then an error message appears and the restore is aborted.
Known problems and limitations Table 19 Microsoft SQL Server plug-in known problems (page 2 of 2) ID Description 50730 FILESTREAM datafiles appear as Rows Data in Avamar Administrator FILESTREAM datafiles appear with a description of Rows Data on the Restore tab of the Backup, Restore and Manage window in Avamar Administrator. The description in Avamar Administrator is different than the Filestream data description that appears in SQL Server Management Studio.
Known problems and limitations Table 21 Data Domain integration known problems (page 2 of 2) ID Description 53567 hfscheck fails after clients are removed from /REPLICATE domain and then re-replicated After removing clients from the /REPLICATE domain, garbage collect removes their backup files from the Data Domain used for replicating the client. If the client is then replicated to the Data Domain again, subsequent hfschecks fail with a MSG_ERR_DDR_ERROR error.
Known problems and limitations Table 22 Oracle database plug-in known problems (page 2 of 2) ID Description 51927 DD OS 5.3 Oracle Optimized Deduplication option not supported When backing up Oracle databases to Data Domain systems, the Oracle Optimized Deduplication option is not supported.
Known problems and limitations NDMP Accelerator The following table lists known problems for this release of Avamar NDMP Accelerator. Table 23 NDMP Accelerator known problems ID Description N/A NDMP backup performance for large NetApp volumes Performance of NDMP NetApp backups of volumes with more than approximately 10 million files may degrade over time. This is typically seen in backups that exceed 24 hours. Both initial backups and incremental backups are impacted.
Known problems and limitations Sybase ASE plug-in The following table lists known limitations for this release of the Avamar Plug-in for Sybase. Table 25 Sybase ASE plug-in known limitations ID Description 26375 Parallel restore might fail with Sybase ASE releases earlier than 15.0.2 With a Sybase ASE release earlier than 15.0.
Known problems and limitations Table 26 Avamar with VMware known problems (page 2 of 2) ID Description N/A Proxy upgrades Due to differences in the virtual machine operating systems, you cannot upgrade 6.1 proxies to version 7.0 or later. If you require version 7.0 or later functionality, you must deploy new 7.0 proxies. If you need to upgrade a 6.1 proxy to a later version 6.1 software, use the instructions in the EMC Avamar 6.1 for VMware Guide. N/A Backup of .
International language support Supportability packages The following table lists known problems for supportability packages. Table 28 Supportability package known problems ID Description 33892 Unnecessary Upgrade Client Downloads package option The Upgrade Client Downloads package presents a Show advanced settings option on the installation page called skip upgrading client download rpms.
International language support The following table describes additional international language support details in Windows environments. Table 29 Windows environment international language support Windows data type International language support details Windows files and folders You can back up and restore individual files and folders with file and folder names in local languages. File and folders names appear in the local language in Avamar Administrator and Avamar Web Restore.
International language support The following table describes additional international language support details in UNIX and Linux environments. Table 30 UNIX/Linux environment international language support Encoding International language support details EUC-JP You can back up and recover EUC-JP encoded files and directories with names in the Japanese language on Solaris. Note: EUC-JP encoded file and directory names do not render correctly in either Avamar Administrator or Avamar Web Restore.
International language support Restoring international characters with Avamar Web Restore The Avamar Web Restore feature restores directories or multiple files in the form of a Zip file. When you unzip the Zip file, file and directory names with international characters might not restore properly due to inherent limitations in some Zip utilities.
International language support ◆ US-ASCII ◆ UTF-16 ◆ UTF-16BE ◆ UTF-16LE ◆ UTF-32 ◆ UTF-32BE ◆ UTF-32LE ◆ UTF-8 ◆ windows-1250 ◆ windows-1251 ◆ windows-1252 ◆ windows-1253 ◆ windows-1254 ◆ windows-1255 ◆ windows-1256 ◆ windows-1257 ◆ windows-1258 ◆ windows-31j ◆ x-Big5-Solaris ◆ x-euc-jp-linux ◆ x-EUC-TW ◆ x-eucJP-Open ◆ x-IBM1006 ◆ x-IBM1025 ◆ x-IBM1046 ◆ x-IBM1097 ◆ x-IBM1098 ◆ x-IBM1112 ◆ x-IBM1122 ◆ x-IBM1123 ◆ x-IBM1124 ◆ x-IBM1381 ◆ x-I
Technical notes Technical notes This section describes important notes and tips for using Avamar 7.0. Password best practices This section provides recommendations for password best practices. Best practices for creating passwords This section provides best information about creating passwords.
Technical notes ◆ Immediately change your password if you expect another person has access to your account, or knows your password. ◆ Always change your password as soon as you receive an account. Password protection best practices You should always create a password that you can remember without needing to store it. However, if the password must be stored, follow these recommendations: ◆ Use a password vault application to protect and help manage your passwords.
Technical notes Avamar Administrator technical notes The following technical notes apply to Avamar Administrator. Avamar Administrator directory browsing limitation When browsing a client file system with Avamar Administrator, directories with very large numbers of files can cause Avamar Administrator to run out of memory. For this reason, Avamar Administrator is configured by default to only retrieve the first 50,000 files in each directory.
Technical notes Log files are time/date stamped in UTC time Some client log and other files created in the VARDIR are time/date stamped in Universal Time Code (UTC) time (Greenwich Mean Time), and not the local time. This can cause confusion when you look for a particular log file.
Technical notes 5. Add the useAppletToBrowseLocalFile key with the value of true, as follows: useAppletToBrowseLocalFile=true If the key already exists in dtlt.properties, set the value to true. 6. Save and close the file. Standby, sleep, and hibernate states interfere with backups Issues may occur when computers go into standby/sleep (ACPI state G1-S3), hibernate (ACPI state G1-S4), or hybrid sleep (Windows Vista) modes during a backup.
Documentation 5. Add the showWRClientList key with the value of true, as follows: showWRClientList=true If the key already exists in dtlt.properties, set the value to true. 6. Save and close the file. Avamar Enterprise Manager The following technical notes apply to Avamar Enterprise Manager.
Documentation EMC Avamar and EMC Data Domain System Integration Guide This document describes how to install, configure, administer, and use a Data Domain system as a backup target for Avamar. EMC Avamar Product Security Guide This document discusses Avamar security considerations, including user authentication and authorization, client/server access and authentication, data security and integrity, system monitoring, server hardening, port usage, and firewall requirements.
Documentation EMC Avamar for SharePoint VSS User Guide This document describes how to install Avamar in a SharePoint environment, and how to back up and restore data using Avamar with Microsoft Volume Shadow Copy Service (VSS) technology. EMC Avamar for SQL Server User Guide This document describes how to install Avamar in a Microsoft SQL Server environment, and how to back up and restore SQL Server databases.
Documentation Avamar related documentation For more information about Avamar 7.0, refer to this documentation: EMC Avamar Compatibility and Interoperability Matrix This document provides server, client, and platform compatibility and interoperability information. The document is available on EMC Online Support at https://support.EMC.com. Technical notes and white papers Avamar technical notes provide technical details on specific product features, including step-by-step tasks, where necessary.
Installation EMC Avamar for VMware User Guide When enabling changed block tracking, each affected virtual machine must undergo a “stun” action in order for it to take affect. The correct list actions that comprise a “stun” action are: reboot, power on, resume after suspend, or migrate. Your comments Your suggestions help us to improve the accuracy, organization, and overall quality of the documentation. You may email comments to BSGDocumentation@emc.com.
Installation Installing and upgrading other Avamar components The following table provides the location for installation and upgrade procedures for additional Avamar components.
Installation To set the additional privileges: 1. In the vSphere client, click Roles. 2. Right-click the Avamar role and select Edit Role. 3. Expand the Global privilege and select the following: • Disable method • Enable method • Licenses 4. Expand the vApp privilege and select Export. 5. Click OK. Rebooting proxy Virtual Machines Proxy Virtual Machines must be rebooted after an upgrade of the Avamar server has been completed. Deploying new proxies To use new functionality in Avamar version 7.
Installation Upgrade requirements for Avamar with a Data Domain system You must use DD OS 5.3.0 or later on a Data Domain system with an Avamar 7.0 server. Before upgrading to Avamar release 7.0, clients backing up to a Data Domain system must be running Avamar client release 6.1.x or higher. Metadata capacity for backups stored on Data Domain systems The EMC Avamar Metadata Capacity Reporting and Monitoring Release 7.
Installation Required steps to upgrade from Avamar 6.0 to 7.0 Complete the following required steps in order when you upgrade from Avamar 6.0 to Avamar 7.0: IMPORTANT If you fail to perform the upgrade steps or you perform the steps out of sequence, then backup failures and data corruption on the backup device can occur. 1. If you are using DD OS 4.9, upgrade to DD OS 5.0. 2. Ensure that all Avamar clients are running Avamar 6.1 client software. 3. Upgrade the Avamar server to release 6.1. 4.
Troubleshooting and getting help Troubleshooting and getting help The Avamar support page provides access to licensing information, product documentation, advisories, and downloads, as well as how-to and troubleshooting information. This information may enable you to resolve a product issue before you contact EMC Customer Support. To access the Avamar support page: 1. Go to https://support.EMC.com/products. 2. Type a product name in the Find a Product box. 3. Select the product from the list that appears.
Troubleshooting and getting help Note: To open a service request, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or with questions about your account. To review an open service request, click the Service Center link on the Service Center panel, and then click View and manage service requests.
